Nursing home · Top rated by CMS
Hale Makua - Wailuku
1540 Lower Main Street, Wailuku, HI 96793 · Map
Non profit - Corporation · 90 certified beds
Hale Makua - Wailuku is a Medicare-certified nursing home in Wailuku, Hawaii. CMS rates it 5 out of 5 stars overall (5/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.58 hours per resident per day, below the Hawaii average of 4.71. Its most recent inspection on Nov 15, 2024 cited 5 deficiencies.
- 2 fines totaling $22,887In CMS records: 2 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Hale Makua - Wailuku compares
This facility vs. the Hawaii and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Hawaii avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.58 | 4.71 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 1.37 | 1.63 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.68 | 2.73 | 2.34 | below avg |
| Nursing staff turnover | 24.0% | 36.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 5.0 | 10.4 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the January 30, 2026 inspection was corrected by February 25, 2026
Penalties in CMS records: 2 fines totaling $22,887, 2 total penalties.
What inspectors found at Hale Makua - Wailuku
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Jan 30, 2026 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Jan 30, 2026 · Full report (PDF) - Potential for harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Jan 30, 2026 · Full report (PDF) - Potential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Nov 15, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · May 3, 2024 · Full report (PDF) - Potential for harm
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration Deficiencies · May 3, 2024 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · May 3, 2024 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · May 3, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1540 Lower Main Street
Wailuku, HI 96793 - CMS certification #
- 125056
- Ownership
- Non profit - Corporation
- Certified beds
- 90
- Avg residents/day
- 73.0
- Provider type
- Medicare and Medicaid
- First certified
- 2006-11-22
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Hale Makua - Wailuku using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day
Full public records, with dates and sources
Care and services
From the community’s website
What Hale Makua - Wailuku says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Including respite care.
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
a home and around the clock nursing care
(page, checked Oct 12, 2026) - Apartment types named: three-bedroom, semi-private room.
We offer private, semi-private, and three-bed rooms.
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Kula Hospital, Kula. 15.8 miles away, straight line.
- Nearest Medicare nursing home
- Hale Makua - Kahului, Kahului. 1.2 miles away, straight line.
- Nearest home health agency office
- Home Health Maui, Wailuku. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 96793 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Liberty Dialysis Hawaii - Maui Dialysis, Wailuku, 0.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Shc Rainbow Dialysis Wailuku, Wailuku, 0.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Shc Rainbow Dialysis Lahaina, Lahaina, 12.4 miles away, straight line (CMS rating 5 of 5 stars) - Hospice
- 2 Medicare hospices tell CMS they serve ZIP code 96793.
Hospice Maui, office in Wailuku, 0.9 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Hawaii Permanente Medical Group Inc, Wailuku. 0.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane relatively low, inland flooding very high, coastal flooding very low, wildfire relatively low, tornado very low, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Looking for assisted living or memory care instead?
Frequently asked questions
Is Hale Makua - Wailuku a good nursing home?
CMS gives Hale Makua - Wailuku an overall rating of 5 out of 5 stars, including 5/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Hale Makua - Wailuku staffed?
Hale Makua - Wailuku reports 4.58 total nurse hours per resident per day, compared with the Hawaii average of 4.71.
Has Hale Makua - Wailuku had inspection problems?
Its most recent CMS inspection cited 5 deficiencies.
How many beds does Hale Makua - Wailuku have?
Hale Makua - Wailuku is certified for 90 beds.