Lilisity

Nursing home

Hale Makua - Kahului

472 Kaulana Street, Kahului, HI 96732 · Map
Non profit - Other · 252 certified beds

Special Focus Facility
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Hale Makua - Kahului is a Medicare-certified nursing home in Kahului, Hawaii. Nurse staffing is 4.95 hours per resident per day, above the Hawaii average of 4.71. Its most recent inspection on Oct 18, 2024 cited 16 deficiencies. Note: it is a CMS Special Focus Facility under enhanced oversight and it carries a CMS abuse icon.

Not ratedOverall CMS rating
Not ratedHealth inspections
Not ratedStaffing
252 bedsCertified beds
  • CMS abuse iconThis facility has an active abuse icon on its CMS record.
  • Special Focus FacilityCMS has identified this facility for enhanced oversight.
  • 3 fines totaling $170,249In CMS records: 3 total penalties.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall ratingNo data
Health inspectionsNo data
StaffingNo data
Quality measuresNo data
Long-stay qualityNo data
Short-stay qualityNo data

How Hale Makua - Kahului compares

This facility vs. the Hawaii and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityHawaii avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)4.954.713.89above avg
RN staffing (hrs/resident/day)1.301.630.68below avg
Aide staffing (hrs/resident/day)2.832.732.34above avg
Nursing staff turnover31.0%36.5%46.4%below avg
Deficiencies cited, last inspection16.010.49.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

4.95Total nurse hrs/resident/day
1.30RN hrs/resident/day
0.83LPN hrs/resident/day
2.83Aide hrs/resident/day
4.38Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff31.0%
Registered nurses25.0%
Administrator changes1 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Oct 18, 2024Most recent inspection
16Deficiencies found
100Health inspection score
3Fines
  • Every deficiency from the January 9, 2026 inspection was corrected by February 23, 2026

Penalties in CMS records: 3 fines totaling $170,249, 3 total penalties.

What inspectors found at Hale Makua - Kahului

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Jan 9, 2026 · Full report (PDF)
  • Potential for harm

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Resident Rights Deficiencies · Apr 11, 2025 · Full report (PDF)
  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Jan 14, 2025 · Full report (PDF)
  • Potential for harm

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Resident Assessment and Care Planning Deficiencies · Jan 14, 2025 · Full report (PDF)
  • Potential for harm

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies · Jan 14, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Resident Rights Deficiencies · Jan 14, 2025 · Full report (PDF)
  • Actual harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Oct 18, 2024 · Full report (PDF)
  • Actual harm

    Provide safe, appropriate pain management for a resident who requires such services.

    Quality of Life and Care Deficiencies · Oct 18, 2024 · Full report (PDF)
  • Potential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service Deficiencies · Oct 18, 2024 · Full report (PDF)
  • Potential for harm

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies · Oct 18, 2024 · Full report (PDF)
  • Potential for harm

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Environmental Deficiencies · Oct 18, 2024 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Oct 18, 2024 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
472 Kaulana Street
Kahului, HI 96732
CMS certification #
125007
Ownership
Non profit - Other
Certified beds
252
Avg residents/day
197.9
Provider type
Medicare and Medicaid
First certified
1967-01-01
Setting
Urban

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Hale Makua - Kahului using Google Maps.

Other public records

  • Website says Respite stays, nurse 24 hours a day
  • Workplace safety 1 OSHA workplace safety inspection since 2025, no violations cited
Full public records, with dates and sources

Care and services

From the community’s website

What Hale Makua - Kahului says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Offers respite or short-term stays. Including respite care. (page, checked Oct 12, 2026)
  • Nurse on site: 24 hours a day. a home and around the clock nursing care (page, checked Oct 12, 2026)
  • Apartment types named: three-bedroom, semi-private room. We offer private, semi-private, and three-bed rooms. (page, checked Oct 15, 2026)

Staff pay and workplace safety

Federal records about how the employer here treats its staff.

Federal wage and hour cases

The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.

DOL also concluded 1 case here with no violations found, most recently for a period ending Jun 30, 2019.

Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.

OSHA workplace safety inspections

OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.

  • May 8, 2025: programmed (planned) inspection, partial (health). Case closed May 8, 2025. No violations cited. OSHA record. OSHA recorded the employer as Hale Makua Health Services.

Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.

Location and nearby care

Nearest hospital with an emergency room
Kula Hospital, Kula. 14.6 miles away, straight line.
Nearest Medicare nursing home
Hale Makua - Wailuku, Wailuku. 1.2 miles away, straight line.
Nearest home health agency office
Kaiser Permanente Home Health Agency Maui, Wailuku. 0.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 0.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 96732 as metropolitan (metropolitan core).
Dialysis within 15 miles
Shc Rainbow Dialysis Wailuku, Wailuku, 0.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Liberty Dialysis Hawaii - Maui Dialysis, Wailuku, 0.9 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Shc Rainbow Dialysis Lahaina, Lahaina, 13.1 miles away, straight line (CMS rating 5 of 5 stars)
Hospice
2 Medicare hospices tell CMS they serve ZIP code 96732.
Hospice Maui, office in Wailuku, 0.9 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
Hawaii Permanente Medical Group Inc, Wailuku. 0.7 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively high. By hazard: hurricane relatively low, inland flooding relatively high, tornado very low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026See above
OSHA workplace safety inspections since 2016Oct 15, 2026See above
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: no FEMA wildfire rating of moderate or higher here
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

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Frequently asked questions

How is Hale Makua - Kahului staffed?

Hale Makua - Kahului reports 4.95 total nurse hours per resident per day, compared with the Hawaii average of 4.71.

Has Hale Makua - Kahului had inspection problems?

Its most recent CMS inspection cited 16 deficiencies. This facility is on CMS's Special Focus list for enhanced oversight.

How many beds does Hale Makua - Kahului have?

Hale Makua - Kahului is certified for 252 beds.