Nursing home
Vivo Healthcare Winter Haven
2701 Lake Alfred Rd, Winter Haven, FL 33881 · Map
For profit - Individual · Part of Vivo Healthcare (11 facilities) · 120 certified beds
Vivo Healthcare Winter Haven is a Medicare-certified nursing home in Winter Haven, Florida. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.47 hours per resident per day, below the Florida average of 3.86. Its most recent inspection on Apr 10, 2025 cited 25 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Vivo Healthcare Winter Haven compares
This facility vs. the Florida and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Florida avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.47 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.45 | 0.73 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.18 | 2.34 | 2.34 | below avg |
| Nursing staff turnover | —% | 42.3% | 46.4% | — |
| Deficiencies cited, last inspection | 25.0 | 7.3 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the April 10, 2025 inspection was corrected by June 25, 2025
What inspectors found at Vivo Healthcare Winter Haven
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Implement a program that monitors antibiotic use.
Infection Control Deficiencies · Apr 10, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Apr 10, 2025 · Full report (PDF) - Potential for harm
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Apr 10, 2025 · Full report (PDF) - Potential for harm
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · Apr 10, 2025 · Full report (PDF) - Potential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Apr 10, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Apr 10, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Apr 10, 2025 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Apr 10, 2025 · Full report (PDF) - Potential for harm
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Apr 10, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Apr 10, 2025 · Full report (PDF) - Potential for harm
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Apr 10, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Apr 10, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 2701 Lake Alfred Rd
Winter Haven, FL 33881 - CMS certification #
- 105998
- Ownership
- For profit - Individual
- Certified beds
- 120
- Avg residents/day
- 101.2
- Provider type
- Medicare and Medicaid
- First certified
- 1998-10-02
- Chain
- Vivo Healthcare (11 facilities)
- Setting
- Urban
Part of Vivo Healthcare
Vivo Healthcare operates 11 nursing facilities across the United States. View all Vivo Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Vivo Healthcare Winter Haven using Google Maps.
Other public records
- Emergency Generator: fully implemented permanent generator (Florida AHCA)
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Winter Haven Hospital, Winter Haven. 1.7 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Spring Lake Rehabilitation Center, Winter Haven. 1.0 mile away, straight line.
- Nearest home health agency office
- Shalah Home Health Agency Inc, Winter Haven. 1.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CFHC Specialty Pharmacy. 1.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 33881 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Winter Haven Dialysis, Winter Haven, 0.9 miles away, straight line (CMS rating 1 of 5 stars)
Rai Care Centers - Winter Haven, Winter Haven, 1.4 miles away, straight line (CMS rating 1 of 5 stars)
Davita Auburndale, Winter Haven, 2.7 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 6 Medicare hospices tell CMS they serve ZIP code 33881.
Good Shepherd Hospice, office in Lakeland, 13.6 miles away, straight line (CMS family survey rating 4 of 5 stars)
Empath Hospice, LLC, office in Lakeland, 13.6 miles away, straight line
Compassionate Care Hospice Of Central Florida Inc, office in Lakeland, 14.2 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Lakeland Regional Health Systems Inc, Lakeland. 13.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Emergency power
- Fully Implemented Permanent Generator. (Florida AHCA generator status, as of Oct 15, 2026)
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively high, inland flooding relatively low, wildfire relatively low, tornado relatively moderate, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Florida Department of Business and Professional Regulation, Division of Hotels and Restaurants kitchen inspections | Oct 15, 2026 | No kitchen matched |
| Florida AHCA generator status | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Vivo Healthcare Winter Haven a good nursing home?
CMS gives Vivo Healthcare Winter Haven an overall rating of 1 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Vivo Healthcare Winter Haven staffed?
Vivo Healthcare Winter Haven reports 3.47 total nurse hours per resident per day, compared with the Florida average of 3.86.
Has Vivo Healthcare Winter Haven had inspection problems?
Its most recent CMS inspection cited 25 deficiencies.
How many beds does Vivo Healthcare Winter Haven have?
Vivo Healthcare Winter Haven is certified for 120 beds.