Nursing home
Palm Garden of Winter Haven
1120 Cypress Gardens Blvd, Winter Haven, FL 33884 · Map
For profit - Limited Liability company · Part of Palm Garden Health And Rehabilitation (14 facilities) · 120 certified beds
Palm Garden of Winter Haven is a Medicare-certified nursing home in Winter Haven, Florida. CMS rates it 4 out of 5 stars overall (5/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.76 hours per resident per day, below the Florida average of 3.86. Its most recent inspection on Jun 20, 2024 cited 8 deficiencies.
- 1 fine totaling $24,395In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Palm Garden of Winter Haven compares
This facility vs. the Florida and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Florida avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.76 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.77 | 0.73 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.21 | 2.34 | 2.34 | below avg |
| Nursing staff turnover | 22.8% | 42.3% | 46.4% | below avg |
| Deficiencies cited, last inspection | 8.0 | 7.3 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the June 20, 2024 inspection was corrected by July 20, 2024
Penalties in CMS records: 1 fine totaling $24,395, 1 total penalty.
What inspectors found at Palm Garden of Winter Haven
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jun 20, 2024 · Full report (PDF) - Potential for harm
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Jun 20, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jun 20, 2024 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Jun 20, 2024 · Full report (PDF) - Potential for harm
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies · Jun 20, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jun 20, 2024 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jun 20, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Jun 20, 2024 · Full report (PDF) - Actual harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Apr 4, 2024 · Full report (PDF) - Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Apr 4, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Apr 4, 2024 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Apr 4, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1120 Cypress Gardens Blvd
Winter Haven, FL 33884 - CMS certification #
- 105566
- Ownership
- For profit - Limited Liability company
- Certified beds
- 120
- Avg residents/day
- 111.5
- Provider type
- Medicare and Medicaid
- First certified
- 1987-07-09
- Chain
- Palm Garden Health And Rehabilitation (14 facilities)
- Setting
- Urban
Part of Palm Garden Health And Rehabilitation
Palm Garden Health And Rehabilitation operates 14 nursing facilities across the United States. View all Palm Garden Health And Rehabilitation facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Palm Garden of Winter Haven using Google Maps.
Other public records
- Programs Medicare-certified home health agency at this address
- Emergency Generator: fully implemented permanent generator (Florida AHCA)
Full public records, with dates and sources
Care and services
Medicare agencies at this address
- Medicare-certified home health agency at this address. Medicare-certified home health agency PALM GARDEN HOME HEALTH (Medicare CCN 108022) lists this same street address. Ownership type: PROPRIETARY. Medicare certified since 01/27/2004. (CMS Home Health Care Agencies, as of May 27, 2026)
A shared street address is a fact about location. CMS does not say whether the agency is run by the community.
Location and nearby care
- Nearest hospital with an emergency room
- Winter Haven Hospital, Winter Haven. 2.2 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Life Care Center of Winter Haven, Winter Haven. 0.2 miles away, straight line.
- Nearest home health agency office
- Centerwell Home Health, Winter Haven. 2.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.0 mile away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 33884 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Auburndale, Winter Haven, 1.7 miles away, straight line (CMS rating 2 of 5 stars)
Kidney Care Center Of Winter Haven, Winter Haven, 1.8 miles away, straight line (CMS rating 1 of 5 stars)
Rai Care Centers - Winter Haven, Winter Haven, 2.4 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 5 Medicare hospices tell CMS they serve ZIP code 33884.
Compassionate Care Hospice Of Central Florida Inc, office in Lakeland, 15.5 miles away, straight line (CMS family survey rating 3 of 5 stars)
Empath Hospice, LLC, office in Lakeland, 15.7 miles away, straight line
Good Shepherd Hospice, office in Lakeland, 16.3 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Lakeland Regional Health Systems Inc, Lakeland. 14.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Emergency power
- Fully Implemented Permanent Generator. (Florida AHCA generator status, as of Oct 15, 2026)
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding relatively low, wildfire relatively low, tornado relatively low, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Florida Department of Business and Professional Regulation, Division of Hotels and Restaurants kitchen inspections | Oct 15, 2026 | No kitchen matched |
| Florida AHCA generator status | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | See above |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Palm Garden of Winter Haven a good nursing home?
CMS gives Palm Garden of Winter Haven an overall rating of 4 out of 5 stars, including 5/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Palm Garden of Winter Haven staffed?
Palm Garden of Winter Haven reports 3.76 total nurse hours per resident per day, compared with the Florida average of 3.86.
Has Palm Garden of Winter Haven had inspection problems?
Its most recent CMS inspection cited 8 deficiencies.
How many beds does Palm Garden of Winter Haven have?
Palm Garden of Winter Haven is certified for 120 beds.