Nursing home
Highlands Lake Center
4240 Lakeland Highlands Rd, Lakeland, FL 33813 · Map
For profit - Corporation · Part of Aston Health (30 facilities) · 179 certified beds
Highlands Lake Center is a Medicare-certified nursing home in Lakeland, Florida. CMS rates it 2 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.28 hours per resident per day, below the Florida average of 3.86. Its most recent inspection on Mar 7, 2024 cited 19 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Highlands Lake Center compares
This facility vs. the Florida and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Florida avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.28 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.63 | 0.73 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.02 | 2.34 | 2.34 | below avg |
| Nursing staff turnover | 51.4% | 42.3% | 46.4% | above avg |
| Deficiencies cited, last inspection | 19.0 | 7.3 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the November 5, 2025 inspection was corrected by December 4, 2025
What inspectors found at Highlands Lake Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Nov 5, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Nov 5, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Apr 17, 2025 · Full report (PDF) - Potential for harm
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Administration Deficiencies · Apr 17, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Aug 6, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Aug 6, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Aug 6, 2024 · Full report (PDF) - Potential for harm
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Mar 7, 2024 · Full report (PDF) - Potential for harm
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Mar 7, 2024 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Mar 7, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 7, 2024 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Mar 7, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 4240 Lakeland Highlands Rd
Lakeland, FL 33813 - CMS certification #
- 105620
- Ownership
- For profit - Corporation
- Certified beds
- 179
- Avg residents/day
- 157.9
- Provider type
- Medicare and Medicaid
- First certified
- 1988-09-29
- Chain
- Aston Health (30 facilities)
- Setting
- Urban
Part of Aston Health
Aston Health operates 30 nursing facilities across the United States. View all Aston Health facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Highlands Lake Center using Google Maps.
Other public records
- Emergency In FEMA's high-risk flood area (Zone A); generator: fully implemented permanent generator (Florida AHCA)
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Lakeland Regional Medical Center, Lakeland. 5.4 miles away, straight line. CMS overall hospital rating: 1 of 5 stars.
- Nearest Medicare nursing home
- Scott Lake Health and Rehabilitation Center, Lakeland. 2.9 miles away, straight line.
- Nearest home health agency office
- Trucare Home Health Solutions LLC, Lakeland. 1.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 2.0 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 33813 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Lakeland South Dialysis, Lakeland, 2.8 miles away, straight line (CMS rating 1 of 5 stars)
Davita Harden Dialysis, Lakeland, 3.7 miles away, straight line (CMS rating 2 of 5 stars)
Fresenius Kidney Care Lakeland, Lakeland, 5.7 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 6 Medicare hospices tell CMS they serve ZIP code 33813.
Compassionate Care Hospice Of Central Florida Inc, office in Lakeland, 1.9 miles away, straight line (CMS family survey rating 3 of 5 stars)
Empath Hospice, LLC, office in Lakeland, 4.2 miles away, straight line
Good Shepherd Hospice, office in Lakeland, 7.1 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Lakeland Regional Health Systems Inc, Lakeland. 2.8 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Emergency power
- Fully Implemented Permanent Generator. (Florida AHCA generator status, as of Oct 15, 2026)
- Flood zone
- Zone A: 1% annual chance flood area (high risk); no base flood elevation set. This is inside FEMA's Special Flood Hazard Area, where flood insurance is required for federally backed mortgages. (FEMA flood map)
- Wildfire risk to homes
- In Lakeland, FL, risk to homes is greater than 78% of communities in Florida and 89% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively high, inland flooding relatively moderate, wildfire relatively moderate, tornado relatively moderate, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Florida Department of Business and Professional Regulation, Division of Hotels and Restaurants kitchen inspections | Oct 15, 2026 | No kitchen matched |
| Florida AHCA generator status | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Looking for assisted living or memory care instead?
Frequently asked questions
Is Highlands Lake Center a good nursing home?
CMS gives Highlands Lake Center an overall rating of 2 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Highlands Lake Center staffed?
Highlands Lake Center reports 3.28 total nurse hours per resident per day, compared with the Florida average of 3.86.
Has Highlands Lake Center had inspection problems?
Its most recent CMS inspection cited 19 deficiencies.
How many beds does Highlands Lake Center have?
Highlands Lake Center is certified for 179 beds.