For profit - Corporation ·
179 certified beds ·
Medicare and Medicaid
· Part of Aston Health (30 facilities)
2
Overall CMS Rating
★★☆☆☆
Highlands Lake Center is a Medicare-certified nursing home in Lakeland, Florida. CMS rates it 2 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.28 hours per resident per day, below the Florida average of 3.86. Its most recent inspection on Mar 7, 2024 cited 19 deficiencies.
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CMS Quality Ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
Overall Rating
★★☆☆☆ 2/5
Health Inspections
★★☆☆☆ 2/5
Staffing
★★★☆☆ 3/5
Quality Measures
★★★★☆ 4/5
Long-Stay QM
★★★★★ 5/5
Short-Stay QM
★★☆☆☆ 2/5
How Highlands Lake Center compares
This facility vs. the Florida and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
Metric
This facility
Florida avg
National avg
Total nurse staffing (hrs/resident/day)
3.28
3.86
3.89
below avg
RN staffing (hrs/resident/day)
0.63
0.73
0.68
below avg
Aide staffing (hrs/resident/day)
2.02
2.34
2.34
below avg
Nursing staff turnover
51.4%
42.3%
46.4%
above avg
Deficiencies cited, last inspection
19.0
7.3
9.5
above avg
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
3.28
Total Nurse Hrs/Resident/Day
0.63
RN Hrs/Resident/Day
0.64
LPN Hrs/Resident/Day
2.02
Aide Hrs/Resident/Day
3.00
Weekend Nurse Hrs/Resident/Day
Staff Turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
Total Nursing Staff
51.4%
Registered Nurses
41.7%
Administrator Changes0 in last year
Recent Health Inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Mar 7, 2024
Most Recent Inspection Date
19
Total Deficiencies Found
96
Health Inspection Score
0
Number of Fines
What inspectors found at Highlands Lake Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Pharmacy Service Deficiencies · Nov 5, 2025
Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.Quality of Life and Care Deficiencies · Nov 5, 2025
Potential for harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Resident Rights Deficiencies · Apr 17, 2025
Potential for harm
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.Administration Deficiencies · Apr 17, 2025
Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Pharmacy Service Deficiencies · Aug 6, 2024
Potential for harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Resident Rights Deficiencies · Aug 6, 2024
Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Resident Rights Deficiencies · Aug 6, 2024
Potential for harm
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.Resident Rights Deficiencies · Mar 7, 2024
Potential for harm
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Resident Assessment and Care Planning Deficiencies · Mar 7, 2024
Potential for harm
Ensure each resident receives an accurate assessment.Resident Assessment and Care Planning Deficiencies · Mar 7, 2024
Potential for harm
Provide and implement an infection prevention and control program.Infection Control Deficiencies · Mar 7, 2024
Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.Quality of Life and Care Deficiencies · Mar 7, 2024
About This Facility
Address
4240 Lakeland Highlands Rd Lakeland, FL 33813
CMS Certification #
105620
Ownership
For profit - Corporation
Certified Beds
179
Avg Residents/Day
157.9
Provider Type
Medicare and Medicaid
First Certified
1988-09-29
Chain
Aston Health (30 facilities)
Setting
Urban
Part of Aston Health
30
Facilities Nationwide
Aston Health operates 30 nursing facilities across the United States.
CMS gives Highlands Lake Center an overall rating of 2 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Highlands Lake Center reports 3.28 total nurse hours per resident per day, compared with the Florida average of 3.86.
Its most recent CMS inspection cited 19 deficiencies.
Highlands Lake Center is certified for 179 beds.
Admissions at Highlands Lake Center
For admissions, availability and rehab questions, call (863) 646-8699. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.
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