Nursing home
Norwalk Care Center
23 Prospect Avenue, Norwalk, CT 06850 · Map
For profit - Limited Liability company · Part of Cassena Care (15 facilities) · 150 certified beds
Norwalk Care Center is a Medicare-certified nursing home in Norwalk, Connecticut. CMS rates it 1 out of 5 stars overall (2/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.11 hours per resident per day, below the Connecticut average of 3.83. Its most recent inspection on Oct 9, 2024 cited 13 deficiencies. Note: it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
- 2 fines totaling $198,225In CMS records: 3 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Norwalk Care Center compares
This facility vs. the Connecticut and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Connecticut avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.11 | 3.83 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.52 | 0.70 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.00 | 2.28 | 2.34 | below avg |
| Nursing staff turnover | 47.7% | 37.9% | 46.4% | above avg |
| Deficiencies cited, last inspection | 13.0 | 12.8 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 2 fines totaling $198,225, 3 total penalties, 1 Medicare payment denial.
What inspectors found at Norwalk Care Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 19, 2025 · Full report (PDF) - Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Oct 9, 2024 · Full report (PDF) - Potential for harm
Keep all essential equipment working safely.
Environmental Deficiencies · Oct 9, 2024 · Full report (PDF) - Potential for harm
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies · Oct 9, 2024 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Oct 9, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Oct 9, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Oct 9, 2024 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Oct 9, 2024 · Full report (PDF) - Potential for harm
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Oct 9, 2024 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Oct 9, 2024 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Oct 9, 2024 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Oct 9, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 23 Prospect Avenue
Norwalk, CT 06850 - CMS certification #
- 075159
- Ownership
- For profit - Limited Liability company
- Certified beds
- 150
- Avg residents/day
- 127.4
- Provider type
- Medicare and Medicaid
- First certified
- 1973-11-01
- Chain
- Cassena Care (15 facilities)
- Setting
- Urban
Part of Cassena Care
Cassena Care operates 15 nursing facilities across the United States. View all Cassena Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Norwalk Care Center using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Norwalk Hospital, Norwalk. 0.2 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Notre Dame Health and Rehabilitation Center, Norwalk. 1.4 miles away, straight line.
- Nearest home health agency office
- Constellation Home Care, Norwalk. 1.0 mile away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 06850 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Dialysis Center At Norwalk LLC, Norwalk, 0.0 miles away, straight line
Davita South Norwalk Dialysis, Norwalk, 0.4 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Davita Stamford Dialysis, Stamford, 8.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars) - Hospice
- 11 Medicare hospices tell CMS they serve ZIP code 06850.
Constellation Home Care, office in Norwalk, 1.0 mile away, straight line (CMS family survey rating 2 of 5 stars)
Visiting Nurse & Hospice Of Fairfield County, Inc, office in Wilton, 3.4 miles away, straight line (CMS family survey rating 3 of 5 stars)
Caring Hospice Services Of Connecticut LLC, office in Stamford, 6.0 miles away, straight line - Nearest geriatric medicine practice
- Stamford Health Medical Group Inc, Stamford. 6.2 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | Nothing on record | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Norwalk Care Center a good nursing home?
CMS gives Norwalk Care Center an overall rating of 1 out of 5 stars, including 2/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Norwalk Care Center staffed?
Norwalk Care Center reports 3.11 total nurse hours per resident per day, compared with the Connecticut average of 3.83.
Has Norwalk Care Center had inspection problems?
Its most recent CMS inspection cited 13 deficiencies.
How many beds does Norwalk Care Center have?
Norwalk Care Center is certified for 150 beds.