Lilisity Resident reviews verified by Senior Living Alliance

Havencare At Hancock Hall

31 Staples St, Danbury, CT 06810

Call Havencare At Hancock Hall directly(203) 794-9466

For profit - Corporation · 96 certified beds · Medicare and Medicaid

Top Rated Facility
5
Overall
CMS Rating
★★★★★

Havencare At Hancock Hall is a Medicare-certified nursing home in Danbury, Connecticut. CMS rates it 5 out of 5 stars overall (3/5 for staffing, 5/5 for health inspections). Nurse staffing is 3.71 hours per resident per day, below the Connecticut average of 3.83. Its most recent inspection on May 1, 2025 cited 6 deficiencies.

Not SLA Enrolled This facility hasn't enrolled in resident survey verification. Learn about enrollment →

CMS Quality Ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.

Overall Rating
★★★★★ 5/5
Health Inspections
★★★★★ 5/5
Staffing
★★★☆☆ 3/5
Quality Measures
★★★★★ 5/5
Long-Stay QM
★★★★★ 5/5
Short-Stay QM
★★★★☆ 4/5

How Havencare At Hancock Hall compares

This facility vs. the Connecticut and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityConnecticut avgNational avg
Total nurse staffing (hrs/resident/day)3.713.833.89below avg
RN staffing (hrs/resident/day)0.520.700.68below avg
Aide staffing (hrs/resident/day)2.302.282.34above avg
Nursing staff turnover51.9%37.9%46.4%above avg
Deficiencies cited, last inspection6.012.89.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.71
Total Nurse Hrs/Resident/Day
0.52
RN Hrs/Resident/Day
0.89
LPN Hrs/Resident/Day
2.30
Aide Hrs/Resident/Day
3.44
Weekend Nurse Hrs/Resident/Day

Staff Turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.

Total Nursing Staff
51.9%
Registered Nurses
35.3%
Administrator Changes 3 in last year

Recent Health Inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

May 1, 2025
Most Recent Inspection Date
6
Total Deficiencies Found
28
Health Inspection Score
0
Number of Fines

What inspectors found at Havencare At Hancock Hall

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Pharmacy Service Deficiencies · May 1, 2025
  • Potential for harm
    Provide and implement an infection prevention and control program.Infection Control Deficiencies · May 1, 2025
  • Potential for harm
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Pharmacy Service Deficiencies · May 1, 2025
  • Potential for harm
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.Quality of Life and Care Deficiencies · May 1, 2025
  • Potential for harm
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 1, 2025
  • Potential for harm
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Resident Rights Deficiencies · May 1, 2025
  • Potential for harm
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Quality of Life and Care Deficiencies · Aug 6, 2024
  • Potential for harm
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.Quality of Life and Care Deficiencies · Jan 29, 2024
  • Potential for harm
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Dec 13, 2023
  • Potential for harm
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Pharmacy Service Deficiencies · Apr 13, 2023
  • Potential for harm
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.Quality of Life and Care Deficiencies · Apr 13, 2023
  • Minimal
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.Resident Assessment and Care Planning Deficiencies · Apr 13, 2023

About This Facility

Address

31 Staples St
Danbury, CT 06810

CMS Certification #

075414

Ownership

For profit - Corporation

Certified Beds

96

Avg Residents/Day

89.4

Provider Type

Medicare and Medicaid

First Certified

1997-02-03

Setting

Urban

Location & Nearby

Explore the area around Havencare At Hancock Hall using Google Maps.

Frequently asked questions

CMS gives Havencare At Hancock Hall an overall rating of 5 out of 5 stars, including 3/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

Havencare At Hancock Hall reports 3.71 total nurse hours per resident per day, compared with the Connecticut average of 3.83.

Its most recent CMS inspection cited 6 deficiencies.

Havencare At Hancock Hall is certified for 96 beds.

Admissions at Havencare At Hancock Hall

For admissions, availability and rehab questions, call (203) 794-9466. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.

All senior living in Western Ct County →

Nearby Facilities in Western Ct County