Lilisity

Nursing home

Havencare at Valerie Manor

1360 Torringford St, Torrington, CT 06790 · Map
For profit - Limited Liability company · 151 certified beds

Medicare and Medicaid certified
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Havencare at Valerie Manor is a Medicare-certified nursing home in Torrington, Connecticut. CMS rates it 2 out of 5 stars overall. Its most recent inspection on Apr 23, 2024 cited 22 deficiencies.

2 out of 5Overall CMS rating
2 out of 5Health inspections
Not ratedStaffing
151 bedsCertified beds

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating2/5
Health inspections2/5
StaffingNo data
Quality measures4/5
Long-stay quality4/5
Short-stay quality4/5

How Havencare at Valerie Manor compares

This facility vs. the Connecticut and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityConnecticut avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)—3.833.89—
RN staffing (hrs/resident/day)—0.700.68—
Aide staffing (hrs/resident/day)—2.282.34—
Nursing staff turnover46.7%37.9%46.4%above avg
Deficiencies cited, last inspection22.012.89.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

—Total nurse hrs/resident/day
—RN hrs/resident/day
—LPN hrs/resident/day
—Aide hrs/resident/day
—Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff46.7%
Registered nurses46.7%
Administrator changes—

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Apr 23, 2024Most recent inspection
22Deficiencies found
108Health inspection score
0Fines

What inspectors found at Havencare at Valerie Manor

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Pharmacy Service Deficiencies · Mar 24, 2026 · Full report (PDF)
  • Potential for harm

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 24, 2026 · Full report (PDF)
  • Potential for harm

    Protect each resident from the wrongful use of the resident's belongings or money.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 24, 2026 · Full report (PDF)
  • Potential for harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Oct 28, 2025 · Full report (PDF)
  • Potential for harm

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Resident Assessment and Care Planning Deficiencies · Aug 19, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Resident Assessment and Care Planning Deficiencies · Jul 16, 2025 · Full report (PDF)
  • Potential for harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 6, 2025 · Full report (PDF)
  • Potential for harm

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 17, 2025 · Full report (PDF)
  • Potential for harm

    Provide safe, appropriate pain management for a resident who requires such services.

    Quality of Life and Care Deficiencies · Mar 5, 2025 · Full report (PDF)
  • Potential for harm

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care Deficiencies · Mar 5, 2025 · Full report (PDF)
  • Potential for harm

    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Resident Assessment and Care Planning Deficiencies · Mar 5, 2025 · Full report (PDF)
  • Potential for harm

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies · Mar 5, 2025 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
1360 Torringford St
Torrington, CT 06790
CMS certification #
075332
Ownership
For profit - Limited Liability company
Certified beds
151
Avg residents/day
—
Provider type
Medicare and Medicaid
First certified
1990-02-01
Setting
Rural

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Havencare at Valerie Manor using Google Maps.

Other public records

  • Website says A memory care unit, respite stays, nurse 24 hours a day
  • Workplace safety 1 OSHA workplace safety inspection since 2018, no violations cited
Full public records, with dates and sources

Care and services

From the community’s website

What Havencare at Valerie Manor says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Has a separate memory care unit, wing or neighborhood. Secure Dementia Unit (page, checked Oct 12, 2026)
  • Offers respite or short-term stays. Respite Care (page, checked Oct 12, 2026)
  • Nurse on site: 24 hours a day. 24-Hour Nursing Care (page, checked Oct 12, 2026)

Staff pay and workplace safety

Federal records about how the employer here treats its staff.

OSHA workplace safety inspections

OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.

  • Jul 19, 2018: complaint inspection, partial (health). Case closed Jul 24, 2018. No violations cited. OSHA record. OSHA recorded the employer as Valerie Manor.

Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.

Location and nearby care

Nearest hospital with an emergency room
Charlotte Hungerford Hospital, Torrington. 3.7 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
Nearest Medicare nursing home
Torrington Center For Nursing & Rehabilitation LLC, Torrington. 1.9 miles away, straight line.
Nearest home health agency office
Visiting Nurse & Hospice Of Litchfield County, Inc., Winsted. 6.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 2.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 06790 as micropolitan (micropolitan core).
Dialysis within 15 miles
Davita Torrington Dialysis, Torrington, 3.9 miles away, straight line (CMS rating 4 of 5 stars)
Dci - Avon Dialysis Inc, Avon, 11.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Fmc Dialysis Services Forestville, Bristol, 13.8 miles away, straight line (CMS rating 3 of 5 stars)
Hospice
9 Medicare hospices tell CMS they serve ZIP code 06790.
Visiting Nurse & Hospice Of Litchfield County, Inc, office in Winsted, 6.5 miles away, straight line (CMS family survey rating 3 of 5 stars)
Brighton Hospice Connecticut, LLC, office in Farmington, 15.9 miles away, straight line
Athena Home Health & Hospice, office in Farmington, 16.8 miles away, straight line (CMS family survey rating 1 of 5 stars)
Nearest geriatric medicine practice
Hartford Healthcare Medical Group Specialists PLLC, Torrington. 1.3 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
FEMA has a flood map for this community (effective April 4, 1983), but it is not in FEMA's digital flood map data, so the zone at this address could not be read. FEMA's Map Service Center has the map. (FEMA flood map)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Only cases that look tied to an earlier operator (not shown)
OSHA workplace safety inspections since 2016Oct 15, 2026See above
Hurricane evacuation zone mapsNot in a mapped zone
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: no FEMA wildfire rating of moderate or higher here
FEMA National Risk IndexNothing on record
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

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Frequently asked questions

Is Havencare at Valerie Manor a good nursing home?

CMS gives Havencare at Valerie Manor an overall rating of 2 out of 5 stars. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

Has Havencare at Valerie Manor had inspection problems?

Its most recent CMS inspection cited 22 deficiencies.

How many beds does Havencare at Valerie Manor have?

Havencare at Valerie Manor is certified for 151 beds.