Nursing home · Top rated by CMS
Cook Willow Health & Rehabilitation Center
81 Hillside Avenue, Plymouth, CT 06782 · Map
For profit - Corporation · 60 certified beds
Cook Willow Health & Rehabilitation Center is a Medicare-certified nursing home in Plymouth, Connecticut. CMS rates it 5 out of 5 stars overall (4/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.15 hours per resident per day, above the Connecticut average of 3.83. Its most recent inspection on Sep 12, 2025 cited 9 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Cook Willow Health & Rehabilitation Center compares
This facility vs. the Connecticut and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Connecticut avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.15 | 3.83 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.95 | 0.70 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.53 | 2.28 | 2.34 | above avg |
| Nursing staff turnover | 45.6% | 37.9% | 46.4% | above avg |
| Deficiencies cited, last inspection | 9.0 | 12.8 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Cook Willow Health & Rehabilitation Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Sep 12, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Sep 12, 2025 · Full report (PDF) - Potential for harm
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration Deficiencies · Sep 12, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Sep 12, 2025 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Sep 12, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Sep 12, 2025 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 12, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 12, 2025 · Full report (PDF) - Minimal
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Sep 12, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Feb 6, 2024 · Full report (PDF) - Potential for harm
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Feb 6, 2024 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Feb 6, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 81 Hillside Avenue
Plymouth, CT 06782 - CMS certification #
- 075349
- Ownership
- For profit - Corporation
- Certified beds
- 60
- Avg residents/day
- 50.2
- Provider type
- Medicare and Medicaid
- First certified
- 1991-11-01
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Cook Willow Health & Rehabilitation Center using Google Maps.
Other public records
- Website says Respite stays, works with hospice, diabetes care
Full public records, with dates and sources
Care and services
From the community’s website
What Cook Willow Health & Rehabilitation Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Dementia & Respite Care
(page, checked Oct 15, 2026) - Offers hospice care on site or works with hospice providers.
Hospice Service
(page, checked Oct 15, 2026) - Offers diabetes care.
Diabetic Management
(page, checked Oct 15, 2026) - Apartment types named: private room, semi-private room.
Private and Semi-Private Rooms with Private bathrooms
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Bristol Hospital, Bristol. 6.4 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Autumn Lake Healthcare at Bucks Hill, Waterbury. 5.4 miles away, straight line.
- Nearest home health agency office
- Uconn Health Community Network Home Health, Inc., Watertown. 5.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 2.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 06782 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc Dialysis Services Forestville, Bristol, 7.1 miles away, straight line (CMS rating 3 of 5 stars)
Davita Greater Waterbury Dialysis, Waterbury, 8.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars)
Davita Torrington Dialysis, Torrington, 9.4 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 5 Medicare hospices tell CMS they serve ZIP code 06782.
Bristol Home Care And Hospice Agency, Inc., office in Bristol, 5.7 miles away, straight line (CMS family survey rating 5 of 5 stars)
Accentcare Hospice & Palliative Care Of Conecticut, office in Middlebury, 8.2 miles away, straight line (CMS family survey rating 2 of 5 stars)
Vitas Healthcare Corporation Atlantic, office in Middlebury, 10.4 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Bristol Hospital Multi Specialty Group, Inc., Bristol. 6.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- FEMA has a flood map for this community (effective November 6, 1998), but it is not in FEMA's digital flood map data, so the zone at this address could not be read. FEMA's Map Service Center has the map. (FEMA flood map)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Nothing on record |
| FEMA National Risk Index | Nothing on record | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Cook Willow Health & Rehabilitation Center a good nursing home?
CMS gives Cook Willow Health & Rehabilitation Center an overall rating of 5 out of 5 stars, including 4/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Cook Willow Health & Rehabilitation Center staffed?
Cook Willow Health & Rehabilitation Center reports 4.15 total nurse hours per resident per day, compared with the Connecticut average of 3.83.
Has Cook Willow Health & Rehabilitation Center had inspection problems?
Its most recent CMS inspection cited 9 deficiencies.
How many beds does Cook Willow Health & Rehabilitation Center have?
Cook Willow Health & Rehabilitation Center is certified for 60 beds.