Lilisity

Nursing home

Civita Care Center at Milford

2028 Bridgeport Ave, Milford, CT 06460 · Map
For profit - Limited Liability company · Part of Civita Care Centers (6 facilities) · 120 certified beds

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Civita Care Center at Milford is a Medicare-certified nursing home in Milford, Connecticut. CMS rates it 1 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.36 hours per resident per day, below the Connecticut average of 3.83. Its most recent inspection on Dec 18, 2024 cited 25 deficiencies. Note: it carries a CMS abuse icon.

1 out of 5Overall CMS rating
2 out of 5Health inspections
3 out of 5Staffing
120 bedsCertified beds
  • CMS abuse iconThis facility has an active abuse icon on its CMS record.
  • 1 fine totaling $14,433In CMS records: 1 total penalty.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating1/5
Health inspections2/5
Staffing3/5
Quality measures1/5
Long-stay quality1/5
Short-stay quality1/5

How Civita Care Center at Milford compares

This facility vs. the Connecticut and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityConnecticut avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.363.833.89below avg
RN staffing (hrs/resident/day)0.460.700.68below avg
Aide staffing (hrs/resident/day)2.062.282.34below avg
Nursing staff turnover49.1%37.9%46.4%above avg
Deficiencies cited, last inspection25.012.89.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.36Total nurse hrs/resident/day
0.46RN hrs/resident/day
0.84LPN hrs/resident/day
2.06Aide hrs/resident/day
2.98Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff49.1%
Registered nurses61.1%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Dec 18, 2024Most recent inspection
25Deficiencies found
108Health inspection score
1Fines

Penalties in CMS records: 1 fine totaling $14,433, 1 total penalty.

What inspectors found at Civita Care Center at Milford

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

    Administration Deficiencies · Dec 18, 2025 · Full report (PDF)
  • Potential for harm

    Provide safe, appropriate pain management for a resident who requires such services.

    Quality of Life and Care Deficiencies · Dec 18, 2025 · Full report (PDF)
  • Potential for harm

    Provide safe and appropriate respiratory care for a resident when needed.

    Quality of Life and Care Deficiencies · Nov 24, 2025 · Full report (PDF)
  • Potential for harm

    Ensure services provided by the nursing facility meet professional standards of quality.

    Resident Assessment and Care Planning Deficiencies · Nov 24, 2025 · Full report (PDF)
  • Potential for harm

    Ensure services provided by the nursing facility meet professional standards of quality.

    Resident Assessment and Care Planning Deficiencies · Aug 19, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 19, 2025 · Full report (PDF)
  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · May 28, 2025 · Full report (PDF)
  • Potential for harm

    Ensure services provided by the nursing facility meet professional standards of quality.

    Resident Assessment and Care Planning Deficiencies · Feb 26, 2025 · Full report (PDF)
  • Potential for harm

    Protect each resident from the wrongful use of the resident's belongings or money.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 26, 2025 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Dec 18, 2024 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Dec 18, 2024 · Full report (PDF)
  • Potential for harm

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care Deficiencies · Dec 18, 2024 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
2028 Bridgeport Ave
Milford, CT 06460
CMS certification #
075213
Ownership
For profit - Limited Liability company
Certified beds
120
Avg residents/day
113.5
Provider type
Medicare and Medicaid
First certified
1972-02-10
Chain
Civita Care Centers (6 facilities)
Setting
Urban

Part of Civita Care Centers

Civita Care Centers operates 6 nursing facilities across the United States. View all Civita Care Centers facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

Report a wrong fact

Location and nearby

Explore the area around Civita Care Center at Milford using Google Maps.

Other public records

  • Website says Respite stays, works with hospice
  • Workplace safety 2 OSHA workplace safety inspections since 2020, 5 violations cited
Full public records, with dates and sources

Care and services

From the community’s website

What Civita Care Center at Milford says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Offers respite or short-term stays. Respite Care (page, checked Oct 15, 2026)
  • Offers hospice care on site or works with hospice providers. Hospice/Comfort care (page, checked Oct 15, 2026)

Staff pay and workplace safety

Federal records about how the employer here treats its staff.

OSHA workplace safety inspections

OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.

  • Apr 13, 2022: follow-up inspection, partial (health). Case closed Jul 23, 2025. 1 violation cited (1 serious). Penalties: $6,215 proposed, $4,351 now. OSHA record. OSHA recorded the employer as Senior Philanthropy of Milford B, LLC. Matched by street address; the name OSHA recorded differs from the community's.
    Details
    • Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(e)(6)(i)). Penalty $6,215 proposed, $4,351 now. To be fixed by Nov 28, 2022.
  • May 11, 2020: referral inspection, partial (health). Case closed Jul 14, 2021. 4 violations cited (2 serious, 2 other). Penalties: $23,133 proposed, $14,477 now. OSHA record. OSHA recorded the employer as Senior Philanthropy of Milford B, LLC. Matched by street address; the name OSHA recorded differs from the community's.
    Details
    • Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(e)(1)). Penalty $13,494 proposed, $10,121 now. To be fixed by Dec 28, 2020. Contested by the employer.
    • Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(f)(2)). Penalty $0 proposed, $0 now. To be fixed by Dec 28, 2020. Contested by the employer.
    • Other than serious: Bloodborne pathogens (needles, blood and body fluids) (1910.1030(c)(1)(i)). Penalty $7,711 proposed, $3,856 now. To be fixed by Dec 28, 2020. Contested by the employer.
    • Other than serious: Giving injury records to OSHA when asked (1904.40(a)). Penalty $1,928 proposed, $500 now. To be fixed by Dec 28, 2020. Contested by the employer.

Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.

Location and nearby care

Nearest hospital with an emergency room
Bridgeport Hospital, Bridgeport. 5.5 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
Nearest Medicare nursing home
Civita Care Center at West River, Milford. 1.2 miles away, straight line.
Nearest home health agency office
Totality Home Health Care Agency LLC, Milford. 0.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Howe's Drug Store. 0.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 06460 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Milford Dialysis, Milford, 1.5 miles away, straight line (CMS rating 5 of 5 stars)
Davita Hawley Lane Dialysis, Stratford, 4.4 miles away, straight line (CMS rating 5 of 5 stars)
Usrc Orange Dialysis, Orange, 4.6 miles away, straight line (CMS rating 4 of 5 stars)
Hospice
13 Medicare hospices tell CMS they serve ZIP code 06460.
Compassus - Greater Connecticut, office in Milford, 2.4 miles away, straight line (CMS family survey rating 2 of 5 stars)
Mozaic Hospice, office in Bridgeport, 8.6 miles away, straight line
Connecticut Hospice Inc, The, office in Branford, 12.4 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
Northeast Medical Group Inc, Milford. 0.2 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026See above
Hurricane evacuation zone mapsNot in a mapped zone
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: no FEMA wildfire rating of moderate or higher here
FEMA National Risk IndexNothing on record
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

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Frequently asked questions

Is Civita Care Center at Milford a good nursing home?

CMS gives Civita Care Center at Milford an overall rating of 1 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Civita Care Center at Milford staffed?

Civita Care Center at Milford reports 3.36 total nurse hours per resident per day, compared with the Connecticut average of 3.83.

Has Civita Care Center at Milford had inspection problems?

Its most recent CMS inspection cited 25 deficiencies.

How many beds does Civita Care Center at Milford have?

Civita Care Center at Milford is certified for 120 beds.