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West Covina Healthcare Center

850 S. Sunkist Ave., West Covina, CA 91790

Call West Covina Healthcare Center directly(626) 962-3368

For profit - Limited Liability company · 97 certified beds · Medicare and Medicaid · Part of Cambridge Healthcare Services (32 facilities)

3
Overall
CMS Rating
★★★☆☆

West Covina Healthcare Center is a Medicare-certified nursing home in West Covina, California. CMS rates it 3 out of 5 stars overall (3/5 for staffing, 3/5 for health inspections). Nurse staffing is 4.08 hours per resident per day, below the California average of 4.51. Its most recent inspection on Dec 5, 2025 cited 13 deficiencies.

4 fines totaling $86,320 in CMS records. 6 total penalties
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CMS Quality Ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.

Overall Rating
★★★☆☆ 3/5
Health Inspections
★★★☆☆ 3/5
Staffing
★★★☆☆ 3/5
Quality Measures
★★★☆☆ 3/5
Long-Stay QM
★★★★★ 5/5
Short-Stay QM
★☆☆☆☆ 1/5

How West Covina Healthcare Center compares

This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityCalifornia avgNational avg
Total nurse staffing (hrs/resident/day)4.084.513.89below avg
RN staffing (hrs/resident/day)0.380.650.68below avg
Aide staffing (hrs/resident/day)2.502.642.34below avg
Nursing staff turnover41.2%38.1%46.4%above avg
Deficiencies cited, last inspection13.015.49.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

4.08
Total Nurse Hrs/Resident/Day
0.38
RN Hrs/Resident/Day
1.20
LPN Hrs/Resident/Day
2.50
Aide Hrs/Resident/Day
3.65
Weekend Nurse Hrs/Resident/Day

Staff Turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.

Total Nursing Staff
41.2%
Registered Nurses
55.6%
Administrator Changes 0 in last year

Recent Health Inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Dec 5, 2025
Most Recent Inspection Date
13
Total Deficiencies Found
60
Health Inspection Score
4
Number of Fines

What inspectors found at West Covina Healthcare Center

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.Quality of Life and Care Deficiencies · Jan 2, 2026
  • Potential for harm
    Provide and implement an infection prevention and control program.Infection Control Deficiencies · Dec 5, 2025
  • Potential for harm
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Dec 5, 2025
  • Potential for harm
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Resident Assessment and Care Planning Deficiencies · Dec 5, 2025
  • Potential for harm
    Implement a program that monitors antibiotic use.Infection Control Deficiencies · Dec 5, 2025
  • Potential for harm
    Provide safe and appropriate respiratory care for a resident when needed.Quality of Life and Care Deficiencies · Dec 5, 2025
  • Potential for harm
    Ensure each resident receives an accurate assessment.Resident Assessment and Care Planning Deficiencies · Dec 5, 2025
  • Potential for harm
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Dec 5, 2025
  • Potential for harm
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Resident Rights Deficiencies · Dec 5, 2025
  • Potential for harm
    Ensure that residents are fully informed and understand their health status, care and treatments.Resident Rights Deficiencies · Dec 5, 2025
  • Minimal
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.Environmental Deficiencies · Dec 5, 2025
  • Minimal
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Pharmacy Service Deficiencies · Dec 5, 2025

About This Facility

Address

850 S. Sunkist Ave.
West Covina, CA 91790

CMS Certification #

055992

Ownership

For profit - Limited Liability company

Certified Beds

97

Avg Residents/Day

84.5

Provider Type

Medicare and Medicaid

First Certified

1971-12-31

Chain

Cambridge Healthcare Services (32 facilities)

Setting

Urban

Part of Cambridge Healthcare Services

32
Facilities Nationwide

Cambridge Healthcare Services operates 32 nursing facilities across the United States.

View All Cambridge Healthcare Services Facilities →

Location & Nearby

Explore the area around West Covina Healthcare Center using Google Maps.

Frequently asked questions

CMS gives West Covina Healthcare Center an overall rating of 3 out of 5 stars, including 3/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

West Covina Healthcare Center reports 4.08 total nurse hours per resident per day, compared with the California average of 4.51.

Its most recent CMS inspection cited 13 deficiencies.

West Covina Healthcare Center is certified for 97 beds.

Admissions at West Covina Healthcare Center

For admissions, availability and rehab questions, call (626) 962-3368. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.

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