Nursing home
Valley Palms Care Center
13400 Sherman Way, N Hollywood, CA 91605 · Map
For profit - Limited Liability company · Part of Cambridge Healthcare Services (32 facilities) · 99 certified beds
Valley Palms Care Center is a Medicare-certified nursing home in N Hollywood, California. CMS rates it 1 out of 5 stars overall (3/5 for staffing, 1/5 for health inspections). Nurse staffing is 4.10 hours per resident per day, below the California average of 4.51. Its most recent inspection on Jan 22, 2025 cited 23 deficiencies.
- 1 fine totaling $16,349In CMS records: 2 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Valley Palms Care Center compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.10 | 4.51 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.43 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.51 | 2.64 | 2.34 | below avg |
| Nursing staff turnover | 35.1% | 38.1% | 46.4% | below avg |
| Deficiencies cited, last inspection | 23.0 | 15.4 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 fine totaling $16,349, 2 total penalties, 1 Medicare payment denial.
What inspectors found at Valley Palms Care Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Feb 13, 2026 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 13, 2026 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Dec 19, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Dec 19, 2025 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Dec 19, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Sep 5, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 5, 2025 · Full report (PDF) - Potential for harm
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · May 1, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · May 1, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · May 1, 2025 · Full report (PDF) - Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Feb 26, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Feb 26, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 13400 Sherman Way
N Hollywood, CA 91605 - CMS certification #
- 055287
- Ownership
- For profit - Limited Liability company
- Certified beds
- 99
- Avg residents/day
- 92.5
- Provider type
- Medicare and Medicaid
- First certified
- 1973-01-01
- Chain
- Cambridge Healthcare Services (32 facilities)
- Setting
- Urban
Part of Cambridge Healthcare Services
Cambridge Healthcare Services operates 32 nursing facilities across the United States. View all Cambridge Healthcare Services facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Valley Palms Care Center using Google Maps.
Other public records
- Website says Nurse 24 hours a day, transportation
Full public records, with dates and sources
Care and services
From the community’s website
What Valley Palms Care Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
Our team of qualified professionals are ready to provide you with the comprehensive rehabilitation and 24-hour skilled nursing care you need to attain your highest level of function.
(page, checked Oct 12, 2026) - Provides transportation.
Transportation
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Valley Presbyterian Hospital, Van Nuys. 2.5 miles away, straight line. CMS overall hospital rating: 1 of 5 stars.
- Nearest Medicare nursing home
- Grand Valley Health Care Center, Van Nuys. 0.6 miles away, straight line.
- Nearest home health agency office
- Best Plus Home Health, Inc, North Hollywood. 0.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Panorama Pharmacy. 1.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 91605 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Usrc North Hollywood, North Hollywood, 1.0 mile away, straight line (CMS rating 2 of 5 stars)
Davita Van Nuys Dialysis, Van Nuys, 1.6 miles away, straight line (CMS rating 2 of 5 stars)
Davita North Hollywood Dialysis, North Hollywood, 1.6 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 352 Medicare hospices tell CMS they serve ZIP code 91605.
Unique Hospice Care, Inc., office in North Hollywood, 0.2 miles away, straight line
Valiant Hospice Care, Inc., office in North Hollywood, 0.2 miles away, straight line
Zirra Hospice Care, Inc, office in North Hollywood, 0.2 miles away, straight line - Nearest geriatric medicine practice
- Philip Zhou, DO, Panorama City. 0.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively high, tornado very low, heat wave relatively low, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Los Angeles County Department of Public Health, Environmental Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Valley Palms Care Center a good nursing home?
CMS gives Valley Palms Care Center an overall rating of 1 out of 5 stars, including 3/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Valley Palms Care Center staffed?
Valley Palms Care Center reports 4.10 total nurse hours per resident per day, compared with the California average of 4.51.
Has Valley Palms Care Center had inspection problems?
Its most recent CMS inspection cited 23 deficiencies.
How many beds does Valley Palms Care Center have?
Valley Palms Care Center is certified for 99 beds.