For profit - Limited Liability company ·
120 certified beds ·
Medicare and Medicaid
· Part of The Ensign Group (329 facilities)
2
Overall CMS Rating
★★☆☆☆
Southland is a Medicare-certified nursing home in Norwalk, California. CMS rates it 2 out of 5 stars overall (4/5 for staffing, 1/5 for health inspections). Nurse staffing is 5.01 hours per resident per day, above the California average of 4.51. Its most recent inspection on Mar 14, 2025 cited 37 deficiencies.
2 fines totaling $38,376 in CMS records.
2 total penalties
Not SLA EnrolledThis facility hasn't enrolled in resident survey verification. Learn about enrollment →
CMS Quality Ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
Overall Rating
★★☆☆☆ 2/5
Health Inspections
★☆☆☆☆ 1/5
Staffing
★★★★☆ 4/5
Quality Measures
★★★★★ 5/5
Long-Stay QM
★★★★★ 5/5
Short-Stay QM
★★★★☆ 4/5
How Southland compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
Metric
This facility
California avg
National avg
Total nurse staffing (hrs/resident/day)
5.01
4.51
3.89
above avg
RN staffing (hrs/resident/day)
0.46
0.65
0.68
below avg
Aide staffing (hrs/resident/day)
3.28
2.64
2.34
above avg
Nursing staff turnover
38.3%
38.1%
46.4%
above avg
Deficiencies cited, last inspection
37.0
15.4
9.5
above avg
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
5.01
Total Nurse Hrs/Resident/Day
0.46
RN Hrs/Resident/Day
1.27
LPN Hrs/Resident/Day
3.28
Aide Hrs/Resident/Day
4.53
Weekend Nurse Hrs/Resident/Day
Staff Turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
Total Nursing Staff
38.3%
Registered Nurses
20.0%
Administrator Changes0 in last year
Recent Health Inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Mar 14, 2025
Most Recent Inspection Date
37
Total Deficiencies Found
284
Health Inspection Score
2
Number of Fines
What inspectors found at Southland
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
Potential for harm
Respond appropriately to all alleged violations.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 13, 2026
Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 13, 2026
Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Resident Rights Deficiencies · Mar 13, 2026
Potential for harm
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.Administration Deficiencies · Jan 30, 2026
Potential for harm
Provide and implement an infection prevention and control program.Infection Control Deficiencies · Dec 17, 2025
Potential for harm
Respond appropriately to all alleged violations.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Dec 12, 2025
Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Dec 12, 2025
Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.Quality of Life and Care Deficiencies · Jul 2, 2025
Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.Quality of Life and Care Deficiencies · Jul 2, 2025
Potential for harm
Provide and implement an infection prevention and control program.Infection Control Deficiencies · Mar 14, 2025
Potential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.Environmental Deficiencies · Mar 14, 2025
Potential for harm
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.Administration Deficiencies · Mar 14, 2025
About This Facility
Address
11701 Studebaker Road Norwalk, CA 90650
CMS Certification #
555070
Ownership
For profit - Limited Liability company
Certified Beds
120
Avg Residents/Day
114.1
Provider Type
Medicare and Medicaid
First Certified
1977-06-15
Chain
The Ensign Group (329 facilities)
Setting
Urban
Part of The Ensign Group
329
Facilities Nationwide
The Ensign Group operates 329 nursing facilities across the United States.
CMS gives Southland an overall rating of 2 out of 5 stars, including 4/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Southland reports 5.01 total nurse hours per resident per day, compared with the California average of 4.51.
Its most recent CMS inspection cited 37 deficiencies.
Southland is certified for 120 beds.
Admissions at Southland
For admissions, availability and rehab questions, call (562) 868-9761. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.
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