Nursing home
Southland
11701 Studebaker Road, Norwalk, CA 90650 · Map
For profit - Limited Liability company · Part of The Ensign Group (329 facilities) · 120 certified beds
Southland is a Medicare-certified nursing home in Norwalk, California. CMS rates it 2 out of 5 stars overall (4/5 for staffing, 1/5 for health inspections). Nurse staffing is 5.01 hours per resident per day, above the California average of 4.51. Its most recent inspection on Mar 14, 2025 cited 37 deficiencies.
- 2 fines totaling $38,376In CMS records: 2 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Southland compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 5.01 | 4.51 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.46 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 3.28 | 2.64 | 2.34 | above avg |
| Nursing staff turnover | 38.3% | 38.1% | 46.4% | above avg |
| Deficiencies cited, last inspection | 37.0 | 15.4 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 2 fines totaling $38,376, 2 total penalties.
What inspectors found at Southland
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 13, 2026 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 13, 2026 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Mar 13, 2026 · Full report (PDF) - Potential for harm
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Administration Deficiencies · Jan 30, 2026 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Dec 17, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Dec 12, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Dec 12, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Jul 2, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jul 2, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 14, 2025 · Full report (PDF) - Potential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Mar 14, 2025 · Full report (PDF) - Potential for harm
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Mar 14, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 11701 Studebaker Road
Norwalk, CA 90650 - CMS certification #
- 555070
- Ownership
- For profit - Limited Liability company
- Certified beds
- 120
- Avg residents/day
- 114.1
- Provider type
- Medicare and Medicaid
- First certified
- 1977-06-15
- Chain
- The Ensign Group (329 facilities)
- Setting
- Urban
Part of The Ensign Group
The Ensign Group operates 329 nursing facilities across the United States. View all The Ensign Group facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Southland using Google Maps.
Other public records
- Website says Transportation
- Staff pay 1 federal wage case with violations found, since 2005
Full public records, with dates and sources
Care and services
From the community’s website
What Southland says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Feb 22, 2005 to Jan 15, 2012. Violations found: H-1B visa worker rules. Back wages: $19,566 owed to 2 employees. Employer as DOL recorded it: Southland Care Center (Southland Management LLC). Case 1637074.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Coast Plaza Hospital, Norwalk. 1.0 mile away, straight line. CMS overall hospital rating: 1 of 5 stars.
- Nearest Medicare nursing home
- Intercommunity Healthcare & Rehabilitation Center, Norwalk. 0.7 miles away, straight line.
- Nearest home health agency office
- Kaiser Foundation Tri Central Hha, Downey. 1.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Costco Pharmacy. 0.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 90650 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Downey Landing Dialysis Center, Downey, 1.5 miles away, straight line (CMS rating 4 of 5 stars)
Davita Firestone Blvd Dialysis, Norwalk, 1.6 miles away, straight line (CMS rating 3 of 5 stars)
Fmc Dialysis Services Bellflower, Bellflower, 2.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars) - Hospice
- 259 Medicare hospices tell CMS they serve ZIP code 90650.
Kaiser Foundation Hospital Hospice Program, office in Downey, 1.5 miles away, straight line (CMS family survey rating 2 of 5 stars)
Premium Hospice, Inc., office in Norwalk, 2.1 miles away, straight line
Healing Care Hospice, Inc, office in Downey, 2.1 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Southern California Permanente Medical Group, Downey. 1.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: Area protected by a levee from the 1% annual chance flood (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively high, wildfire very low, tornado very low, heat wave very low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Los Angeles County Department of Public Health, Environmental Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Southland a good nursing home?
CMS gives Southland an overall rating of 2 out of 5 stars, including 4/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Southland staffed?
Southland reports 5.01 total nurse hours per resident per day, compared with the California average of 4.51.
Has Southland had inspection problems?
Its most recent CMS inspection cited 37 deficiencies.
How many beds does Southland have?
Southland is certified for 120 beds.