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Nursing home

Providence Holy Cross Med Center D/P SNF

11600A Indian Hills Road, Mission Hills, Ca 91345, Mission Hills, CA 91345 · Map
Non profit - Corporation · Part of Providence Health & Services (7 facilities) · 48 certified beds

Medicare and Medicaid certified
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Providence Holy Cross Med Center D/P SNF is a Medicare-certified nursing home in Mission Hills, California. CMS rates it 1 out of 5 stars overall (4/5 for staffing, 1/5 for health inspections). Nurse staffing is 9.68 hours per resident per day, above the California average of 4.51. Its most recent inspection on Mar 27, 2025 cited 18 deficiencies.

1 out of 5Overall CMS rating
1 out of 5Health inspections
4 out of 5Staffing
48 bedsCertified beds
  • 2 fines totaling $107,673In CMS records: 2 total penalties.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating1/5
Health inspections1/5
Staffing4/5
Quality measures3/5
Long-stay quality3/5
Short-stay qualityNo data

How Providence Holy Cross Med Center D/P SNF compares

This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityCalifornia avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)9.684.513.89above avg
RN staffing (hrs/resident/day)3.850.650.68above avg
Aide staffing (hrs/resident/day)4.772.642.34above avg
Nursing staff turnover31.4%38.1%46.4%below avg
Deficiencies cited, last inspection18.015.49.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

9.68Total nurse hrs/resident/day
3.85RN hrs/resident/day
1.06LPN hrs/resident/day
4.77Aide hrs/resident/day
9.07Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff31.4%
Registered nurses40.5%
Administrator changes—

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Mar 27, 2025Most recent inspection
18Deficiencies found
225Health inspection score
2Fines

Penalties in CMS records: 2 fines totaling $107,673, 2 total penalties.

What inspectors found at Providence Holy Cross Med Center D/P SNF

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Immediate jeopardy

    Provide safe and appropriate respiratory care for a resident when needed.

    Quality of Life and Care Deficiencies · Dec 11, 2025 · Full report (PDF)
  • Potential for harm

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Administration Deficiencies · Mar 27, 2025 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Mar 27, 2025 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Mar 27, 2025 · Full report (PDF)
  • Potential for harm

    Ensure that residents are free from significant medication errors.

    Pharmacy Service Deficiencies · Mar 27, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Provide safe and appropriate respiratory care for a resident when needed.

    Quality of Life and Care Deficiencies · Mar 27, 2025 · Full report (PDF)
  • Potential for harm

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Quality of Life and Care Deficiencies · Mar 27, 2025 · Full report (PDF)
  • Potential for harm

    Ensure services provided by the nursing facility meet professional standards of quality.

    Resident Assessment and Care Planning Deficiencies · Mar 27, 2025 · Full report (PDF)
  • Potential for harm

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Infection Control Deficiencies · Mar 27, 2025 · Full report (PDF)
  • Potential for harm

    Implement a program that monitors antibiotic use.

    Infection Control Deficiencies · Mar 27, 2025 · Full report (PDF)
  • Potential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service Deficiencies · Mar 27, 2025 · Full report (PDF)
  • Potential for harm

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Pharmacy Service Deficiencies · Mar 27, 2025 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
11600A Indian Hills Road, Mission Hills, Ca 91345
Mission Hills, CA 91345
CMS certification #
555074
Ownership
Non profit - Corporation
Certified beds
48
Avg residents/day
43.2
Provider type
Medicare and Medicaid
First certified
1978-10-01
Chain
Providence Health & Services (7 facilities)
Setting
Urban

Part of Providence Health & Services

Providence Health & Services operates 7 nursing facilities across the United States. View all Providence Health & Services facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Providence Holy Cross Med Center D/P SNF using Google Maps.

Other public records

Full public records, with dates and sources

Location and nearby care

Nearest hospital with an emergency room
Providence Holy Cross Medical Center, Mission Hills. 1.1 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
Nearest Medicare nursing home
The Grove Post-acute Care Center, Sylmar. 1.1 miles away, straight line.
Nearest home health agency office
Hepius Home Health Care Group, San Fernando. 0.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 0.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 91345 as metropolitan (metropolitan core).
Dialysis within 15 miles
Fresenius Medical Care Of San Fernando, San Fernando, 0.2 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Rai - South Brand - San Fernando, San Fernando, 0.2 miles away, straight line
Mission Hills Dialysis LLC, Mission Hills, 1.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Hospice
119 Medicare hospices tell CMS they serve ZIP code 91345.
Van Nuys Hospice, Inc., office in San Fernando, 0.2 miles away, straight line
North Valley Hospice, Inc, office in Mission Hills, 1.8 miles away, straight line
Marvista Hospice Care, Inc, office in Mission Hills, 1.8 miles away, straight line
Nearest geriatric medicine practice
James Michail, MD, Granada Hills. 3.8 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: very high. By hazard: inland flooding relatively high, tornado very low, heat wave relatively low, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
Los Angeles County Department of Public Health, Environmental Health kitchen inspectionsOct 15, 2026No kitchen matched
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: no FEMA wildfire rating of moderate or higher here
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteNo plain statements of services found

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Frequently asked questions

Is Providence Holy Cross Med Center D/P SNF a good nursing home?

CMS gives Providence Holy Cross Med Center D/P SNF an overall rating of 1 out of 5 stars, including 4/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Providence Holy Cross Med Center D/P SNF staffed?

Providence Holy Cross Med Center D/P SNF reports 9.68 total nurse hours per resident per day, compared with the California average of 4.51.

Has Providence Holy Cross Med Center D/P SNF had inspection problems?

Its most recent CMS inspection cited 18 deficiencies.

How many beds does Providence Holy Cross Med Center D/P SNF have?

Providence Holy Cross Med Center D/P SNF is certified for 48 beds.