Nursing home
Pilgrim Place Health Services Center
721 Harrison Ave, Claremont, CA 91711 · Map
Non profit - Corporation · 62 certified beds
Pilgrim Place Health Services Center is a Medicare-certified nursing home in Claremont, California. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 2/5 for health inspections). Nurse staffing is 4.48 hours per resident per day, below the California average of 4.51. Its most recent inspection on Dec 5, 2025 cited 17 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Pilgrim Place Health Services Center compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.48 | 4.51 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.49 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.76 | 2.64 | 2.34 | above avg |
| Nursing staff turnover | 40.7% | 38.1% | 46.4% | above avg |
| Deficiencies cited, last inspection | 17.0 | 15.4 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Pilgrim Place Health Services Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Dec 5, 2025 · Full report (PDF) - Potential for harm
Implement a program that monitors antibiotic use.
Infection Control Deficiencies · Dec 5, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Dec 5, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Dec 5, 2025 · Full report (PDF) - Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Dec 5, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Dec 5, 2025 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Dec 5, 2025 · Full report (PDF) - Potential for harm
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Dec 5, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Dec 5, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Dec 5, 2025 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Dec 5, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Dec 5, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 721 Harrison Ave
Claremont, CA 91711 - CMS certification #
- 055261
- Ownership
- Non profit - Corporation
- Certified beds
- 62
- Avg residents/day
- 55.4
- Provider type
- Medicare and Medicaid
- First certified
- 1967-01-01
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Pilgrim Place Health Services Center using Google Maps.
Other public records
- Website says Couples welcome
Full public records, with dates and sources
Care and services
From the community’s website
What Pilgrim Place Health Services Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Couples welcome.
It had a demonstrated long-time history of welcoming and including LGBTQ+ singles and couples.
(page, checked Oct 12, 2026) - Apartment types named: studio.
The Lodge features studio, two-room, and three-room apartments, each with a private bath accommodating up to 64 individuals (both singles and couples).
(page, checked Oct 15, 2026) - Entrance fee: charged.
Non-Refundable Entrance Fee
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Pomona Valley Hospital Medical Center, Pomona. 1.9 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Claremont Manor Care Center, Claremont. 0.2 miles away, straight line.
- Nearest home health agency office
- Calcare Home Health Inc, Pomona. 0.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 91711 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Pomona Dialysis Center, Inc., Pomona, 0.9 miles away, straight line (CMS rating 2 of 5 stars)
Rai - North Garey - Pomona, Pomona, 1.2 miles away, straight line (CMS rating 3 of 5 stars)
Davita Pomona Dialysis, Pomona, 1.5 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 131 Medicare hospices tell CMS they serve ZIP code 91711.
Serenity Hospice Care, office in Claremont, 1.7 miles away, straight line
Gmc Professional Hospice Care, Inc, office in Claremont, 2.2 miles away, straight line
Angels On Earth Hospice, office in Montclair, 2.3 miles away, straight line - Nearest geriatric medicine practice
- Hospitalist Corporation Of Inland Empire, Pomona. 1.8 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very high. By hazard: inland flooding very high, wildfire relatively low, tornado relatively low, heat wave relatively low, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Los Angeles County Department of Public Health, Environmental Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Pilgrim Place Health Services Center a good nursing home?
CMS gives Pilgrim Place Health Services Center an overall rating of 3 out of 5 stars, including 4/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Pilgrim Place Health Services Center staffed?
Pilgrim Place Health Services Center reports 4.48 total nurse hours per resident per day, compared with the California average of 4.51.
Has Pilgrim Place Health Services Center had inspection problems?
Its most recent CMS inspection cited 17 deficiencies.
How many beds does Pilgrim Place Health Services Center have?
Pilgrim Place Health Services Center is certified for 62 beds.