Nursing home
Palazzo Post Acute
5400 Fountain Ave, Los Angeles, CA 90029 · Map
For profit - Limited Liability company · Part of Serrano Group (11 facilities) · 99 certified beds
Palazzo Post Acute is a Medicare-certified nursing home in Los Angeles, California. CMS rates it 4 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 4.37 hours per resident per day, below the California average of 4.51. Its most recent inspection on Jun 5, 2025 cited 14 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Palazzo Post Acute compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.37 | 4.51 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.31 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.82 | 2.64 | 2.34 | above avg |
| Nursing staff turnover | 26.0% | 38.1% | 46.4% | below avg |
| Deficiencies cited, last inspection | 14.0 | 15.4 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Palazzo Post Acute
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Nursing and Physician Services Deficiencies · Mar 12, 2026 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Dec 16, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Sep 16, 2025 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 16, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Jun 17, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jun 5, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jun 5, 2025 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Jun 5, 2025 · Full report (PDF) - Potential for harm
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Jun 5, 2025 · Full report (PDF) - Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Jun 5, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jun 5, 2025 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Jun 5, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 5400 Fountain Ave
Los Angeles, CA 90029 - CMS certification #
- 056456
- Ownership
- For profit - Limited Liability company
- Certified beds
- 99
- Avg residents/day
- 93.3
- Provider type
- Medicare and Medicaid
- First certified
- 1975-02-04
- Chain
- Serrano Group (11 facilities)
- Setting
- Urban
Part of Serrano Group
Serrano Group operates 11 nursing facilities across the United States. View all Serrano Group facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Palazzo Post Acute using Google Maps.
Other public records
- Staff pay 1 federal wage case with violations found, since 2003
- Workplace safety 1 OSHA workplace safety inspection since 2020, 3 violations cited
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Jul 22, 2003 to Jul 21, 2005. Violations found: Overtime. Back wages: $23,732 owed to 29 employees. Employer as DOL recorded it: South Fork Healthcare, LLC (Serrano South Convalescent Hospital). Case 1417958.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- May 22, 2020: fatality or catastrophe inspection, partial (health). Case closed May 19, 2022. 3 violations cited (3 other). Penalties: $1,300 proposed, $1,000 now. OSHA record. OSHA recorded the employer as Palazzo Post Acute.
Details
- Other than serious: Cited rule 4300.40(a). Penalty $325 proposed, $250 now. To be fixed by Jul 19, 2021. Contested by the employer.
- Other than serious: Cited rule 3203(A)(8). Penalty $325 proposed, $250 now. To be fixed by Jul 19, 2021. Contested by the employer.
- Other than serious: Cited rule 5199(C)(1). Penalty $650 proposed, $500 now. To be fixed by Jul 19, 2021. Contested by the employer.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Southern California Hospital At Hollywood, Hollywood. 0.9 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Hollywood Premier Healthcare Center, Los Angeles. 0.0 miles away, straight line.
- Nearest home health agency office
- Supreme Home Health Care Inc, Los Angeles. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 90029 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Hollywood Dialysis Center, Los Angeles, 0.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Kaiser Foundation Hospital Medical Ctr.- Sunset, Los Angeles, 1.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Davita Usc Korea Town Home Dialysis, Los Angeles, 2.3 miles away, straight line - Hospice
- 225 Medicare hospices tell CMS they serve ZIP code 90029.
Cardinal Care Hospice, Inc, office in Los Angeles, 0.3 miles away, straight line
Pm Care Hospice, office in Los Angeles, 0.3 miles away, straight line
Sweet Care Hospice, office in Los Angeles, 0.3 miles away, straight line - Nearest geriatric medicine practice
- Jacob Flores, MD, Los Angeles. 0.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very high. By hazard: inland flooding relatively moderate, tornado very low, heat wave relatively low, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Los Angeles County Department of Public Health, Environmental Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Palazzo Post Acute a good nursing home?
CMS gives Palazzo Post Acute an overall rating of 4 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Palazzo Post Acute staffed?
Palazzo Post Acute reports 4.37 total nurse hours per resident per day, compared with the California average of 4.51.
Has Palazzo Post Acute had inspection problems?
Its most recent CMS inspection cited 14 deficiencies.
How many beds does Palazzo Post Acute have?
Palazzo Post Acute is certified for 99 beds.