Nursing home
Norwalk Skilled Nursing & Wellness Centre
11510 Imperial Highway, Norwalk, CA 90650 · Map
For profit - Corporation · Part of Pacific Healthcare Holdings (15 facilities) · 99 certified beds
Norwalk Skilled Nursing & Wellness Centre is a Medicare-certified nursing home in Norwalk, California. CMS rates it 1 out of 5 stars overall (3/5 for staffing, 1/5 for health inspections). Nurse staffing is 4.43 hours per resident per day, below the California average of 4.51. Its most recent inspection on Jul 18, 2025 cited 23 deficiencies.
- 4 fines totaling $77,824In CMS records: 4 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Norwalk Skilled Nursing & Wellness Centre compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.43 | 4.51 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.49 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.66 | 2.64 | 2.34 | above avg |
| Nursing staff turnover | 32.0% | 38.1% | 46.4% | below avg |
| Deficiencies cited, last inspection | 23.0 | 15.4 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 4 fines totaling $77,824, 4 total penalties.
What inspectors found at Norwalk Skilled Nursing & Wellness Centre
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Dec 23, 2025 · Full report (PDF) - Potential for harm
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Resident Rights Deficiencies · Aug 21, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jul 18, 2025 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Jul 18, 2025 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Jul 18, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Jul 18, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jul 18, 2025 · Full report (PDF) - Potential for harm
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Jul 18, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Jul 18, 2025 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Jul 18, 2025 · Full report (PDF) - Potential for harm
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Jul 18, 2025 · Full report (PDF) - Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Jul 18, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 11510 Imperial Highway
Norwalk, CA 90650 - CMS certification #
- 555668
- Ownership
- For profit - Corporation
- Certified beds
- 99
- Avg residents/day
- 95.6
- Provider type
- Medicare and Medicaid
- First certified
- 1996-05-09
- Chain
- Pacific Healthcare Holdings (15 facilities)
- Setting
- Urban
Part of Pacific Healthcare Holdings
Pacific Healthcare Holdings operates 15 nursing facilities across the United States. View all Pacific Healthcare Holdings facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Norwalk Skilled Nursing & Wellness Centre using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Coast Plaza Hospital, Norwalk. 0.6 miles away, straight line. CMS overall hospital rating: 1 of 5 stars.
- Nearest Medicare nursing home
- Intercommunity Healthcare & Rehabilitation Center, Norwalk. 0.6 miles away, straight line.
- Nearest home health agency office
- Premium Home Health, Inc, Norwalk. 1.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Costco Pharmacy. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 90650 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Firestone Blvd Dialysis, Norwalk, 0.7 miles away, straight line (CMS rating 3 of 5 stars)
Fmc Dialysis Services Bellflower, Bellflower, 1.9 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Davita Downey Landing Dialysis Center, Downey, 2.3 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 259 Medicare hospices tell CMS they serve ZIP code 90650.
Premium Hospice, Inc., office in Norwalk, 1.2 miles away, straight line
California Hospice Services, Inc, office in Norwalk, 1.5 miles away, straight line
Glen-Ivy Hospice Inc, office in Norwalk, 1.5 miles away, straight line - Nearest geriatric medicine practice
- Southern California Permanente Medical Group, Downey. 2.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: Area protected by a levee from the 1% annual chance flood (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively low, tornado very low, heat wave very low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Los Angeles County Department of Public Health, Environmental Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is Norwalk Skilled Nursing & Wellness Centre a good nursing home?
CMS gives Norwalk Skilled Nursing & Wellness Centre an overall rating of 1 out of 5 stars, including 3/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Norwalk Skilled Nursing & Wellness Centre staffed?
Norwalk Skilled Nursing & Wellness Centre reports 4.43 total nurse hours per resident per day, compared with the California average of 4.51.
Has Norwalk Skilled Nursing & Wellness Centre had inspection problems?
Its most recent CMS inspection cited 23 deficiencies.
How many beds does Norwalk Skilled Nursing & Wellness Centre have?
Norwalk Skilled Nursing & Wellness Centre is certified for 99 beds.