Non profit - Corporation ·
59 certified beds ·
Medicare and Medicaid
3
Overall CMS Rating
★★★☆☆
Mercy Retirement & Care Center is a Medicare-certified nursing home in Oakland, California. CMS rates it 3 out of 5 stars overall (3/5 for staffing, 3/5 for health inspections). Nurse staffing is 5.41 hours per resident per day, above the California average of 4.51. Its most recent inspection on Feb 13, 2025 cited 11 deficiencies.
2 fines totaling $47,447 in CMS records.
2 total penalties
Not SLA EnrolledThis facility hasn't enrolled in resident survey verification. Learn about enrollment →
CMS Quality Ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
Overall Rating
★★★☆☆ 3/5
Health Inspections
★★★☆☆ 3/5
Staffing
★★★☆☆ 3/5
Quality Measures
★★★★☆ 4/5
Long-Stay QM
★★★★☆ 4/5
Short-Stay QM
★★★☆☆ 3/5
How Mercy Retirement & Care Center compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
Metric
This facility
California avg
National avg
Total nurse staffing (hrs/resident/day)
5.41
4.51
3.89
above avg
RN staffing (hrs/resident/day)
0.75
0.65
0.68
above avg
Aide staffing (hrs/resident/day)
3.46
2.64
2.34
above avg
Nursing staff turnover
—%
38.1%
46.4%
—
Deficiencies cited, last inspection
11.0
15.4
9.5
below avg
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
5.41
Total Nurse Hrs/Resident/Day
0.75
RN Hrs/Resident/Day
1.19
LPN Hrs/Resident/Day
3.46
Aide Hrs/Resident/Day
4.81
Weekend Nurse Hrs/Resident/Day
Staff Turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
Total Nursing Staff—
Registered Nurses—
Administrator Changes2 in last year
Recent Health Inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Feb 13, 2025
Most Recent Inspection Date
11
Total Deficiencies Found
52
Health Inspection Score
2
Number of Fines
What inspectors found at Mercy Retirement & Care Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.Quality of Life and Care Deficiencies · Mar 27, 2026
Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.Resident Assessment and Care Planning Deficiencies · Sep 23, 2025
Potential for harm
Administer the facility in a manner that enables it to use its resources effectively and efficiently.Administration Deficiencies · Aug 26, 2025
Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Apr 24, 2025
Potential for harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Apr 24, 2025
Potential for harm
Provide and implement an infection prevention and control program.Infection Control Deficiencies · Feb 13, 2025
Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Feb 13, 2025
Potential for harm
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.Resident Rights Deficiencies · Feb 13, 2025
Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Pharmacy Service Deficiencies · Feb 13, 2025
Potential for harm
Ensure medication error rates are not 5 percent or greater.Pharmacy Service Deficiencies · Feb 13, 2025
Potential for harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Pharmacy Service Deficiencies · Feb 13, 2025
Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Pharmacy Service Deficiencies · Feb 13, 2025
About This Facility
Address
3431 Foothill Blvd. Oakland, CA 94601
CMS Certification #
555189
Ownership
Non profit - Corporation
Certified Beds
59
Avg Residents/Day
49.4
Provider Type
Medicare and Medicaid
First Certified
1985-01-17
Setting
Urban
Location & Nearby
Explore the area around Mercy Retirement & Care Center using Google Maps.
CMS gives Mercy Retirement & Care Center an overall rating of 3 out of 5 stars, including 3/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Mercy Retirement & Care Center reports 5.41 total nurse hours per resident per day, compared with the California average of 4.51.
Its most recent CMS inspection cited 11 deficiencies.
Mercy Retirement & Care Center is certified for 59 beds.
Admissions at Mercy Retirement & Care Center
For admissions, availability and rehab questions, call (510) 534-8540. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.
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