Nursing home
Mercy Retirement & Care Center (Skilled Nursing)
3431 Foothill Blvd., Oakland, CA 94601 · Map
Non profit - Corporation · 59 certified beds
Mercy Retirement & Care Center (Skilled Nursing) is a Medicare-certified nursing home in Oakland, California. CMS rates it 3 out of 5 stars overall (3/5 for staffing, 3/5 for health inspections). Nurse staffing is 5.41 hours per resident per day, above the California average of 4.51. Its most recent inspection on Feb 13, 2025 cited 11 deficiencies.
- 2 fines totaling $47,447In CMS records: 2 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Mercy Retirement & Care Center (Skilled Nursing) compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 5.41 | 4.51 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.75 | 0.65 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 3.46 | 2.64 | 2.34 | above avg |
| Nursing staff turnover | —% | 38.1% | 46.4% | — |
| Deficiencies cited, last inspection | 11.0 | 15.4 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the March 27, 2026 inspection was corrected by April 28, 2026
Penalties in CMS records: 2 fines totaling $47,447, 2 total penalties.
What inspectors found at Mercy Retirement & Care Center (Skilled Nursing)
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Mar 27, 2026 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Sep 23, 2025 · Full report (PDF) - Potential for harm
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies · Aug 26, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Apr 24, 2025 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Apr 24, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Feb 13, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Feb 13, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Feb 13, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Feb 13, 2025 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Feb 13, 2025 · Full report (PDF) - Potential for harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Feb 13, 2025 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Feb 13, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 3431 Foothill Blvd.
Oakland, CA 94601 - CMS certification #
- 555189
- Ownership
- Non profit - Corporation
- Certified beds
- 59
- Avg residents/day
- 49.4
- Provider type
- Medicare and Medicaid
- First certified
- 1985-01-17
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Mercy Retirement & Care Center (Skilled Nursing) using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Highland Hospital, Oakland. 1.4 miles away, straight line. CMS overall hospital rating: 1 of 5 stars.
- Nearest Medicare nursing home
- Garfield Neurobehavioral Center, Oakland. 0.6 miles away, straight line.
- Nearest home health agency office
- Baypoint Home Health, Inc, Alameda. 1.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 94601 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Rai - East Bay - Oakland, Oakland, 0.7 miles away, straight line (CMS rating 3 of 5 stars)
Rai - Bancroft Ave - Oakland, Oakland, 2.9 miles away, straight line (CMS rating 3 of 5 stars)
Shc Oakland Waterfront, Oakland, 2.9 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 39 Medicare hospices tell CMS they serve ZIP code 94601.
Sutter Care At Home, office in Alameda, 2.5 miles away, straight line (CMS family survey rating 3 of 5 stars)
Accentcare Hospice & Palliative Care Of Ca - Oakla, office in Oakland, 2.7 miles away, straight line
Healthflex Hospice, office in Oakland, 2.7 miles away, straight line - Nearest geriatric medicine practice
- Alameda Health System, Oakland. 1.4 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively moderate, wildfire very low, tornado very low, heat wave relatively moderate, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is Mercy Retirement & Care Center (Skilled Nursing) a good nursing home?
CMS gives Mercy Retirement & Care Center (Skilled Nursing) an overall rating of 3 out of 5 stars, including 3/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Mercy Retirement & Care Center (Skilled Nursing) staffed?
Mercy Retirement & Care Center (Skilled Nursing) reports 5.41 total nurse hours per resident per day, compared with the California average of 4.51.
Has Mercy Retirement & Care Center (Skilled Nursing) had inspection problems?
Its most recent CMS inspection cited 11 deficiencies.
How many beds does Mercy Retirement & Care Center (Skilled Nursing) have?
Mercy Retirement & Care Center (Skilled Nursing) is certified for 59 beds.