Nursing home
Maclay Healthcare Center
12831 Maclay Street, Sylmar, CA 91342 · Map
For profit - Corporation · Part of Serrano Group (11 facilities) · 141 certified beds
Maclay Healthcare Center is a Medicare-certified nursing home in Sylmar, California. CMS rates it 2 out of 5 stars overall (3/5 for staffing, 1/5 for health inspections). Nurse staffing is 4.24 hours per resident per day, below the California average of 4.51. Its most recent inspection on Oct 11, 2024 cited 46 deficiencies. Note: it is a CMS Special Focus Facility under enhanced oversight and it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
- Special Focus Facility candidateCMS lists this facility as a candidate for enhanced oversight.
- 5 fines totaling $297,315In CMS records: 9 total penalties, 4 Medicare payment denials.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Maclay Healthcare Center compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.24 | 4.51 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.36 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.63 | 2.64 | 2.34 | below avg |
| Nursing staff turnover | 47.3% | 38.1% | 46.4% | above avg |
| Deficiencies cited, last inspection | 46.0 | 15.4 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 5 fines totaling $297,315, 9 total penalties, 4 Medicare payment denials.
What inspectors found at Maclay Healthcare Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Mar 3, 2026 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 3, 2026 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Mar 3, 2026 · Full report (PDF) - Immediate jeopardy
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · Jan 16, 2026 · Full report (PDF) - Potential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Jan 16, 2026 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Jan 16, 2026 · Full report (PDF) - Potential for harm
Implement a program that monitors antibiotic use.
Infection Control Deficiencies · Jan 16, 2026 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jan 16, 2026 · Full report (PDF) - Potential for harm
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration Deficiencies · Jan 16, 2026 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Jan 16, 2026 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jan 16, 2026 · Full report (PDF) - Potential for harm
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Nutrition and Dietary Deficiencies · Jan 16, 2026 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 12831 Maclay Street
Sylmar, CA 91342 - CMS certification #
- 555583
- Ownership
- For profit - Corporation
- Certified beds
- 141
- Avg residents/day
- 122.1
- Provider type
- Medicare and Medicaid
- First certified
- 1993-12-01
- Chain
- Serrano Group (11 facilities)
- Setting
- Urban
Part of Serrano Group
Serrano Group operates 11 nursing facilities across the United States. View all Serrano Group facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Maclay Healthcare Center using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Lac/Olive View-Ucla Medical Center, Sylmar. 2.4 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- The Grove Post-acute Care Center, Sylmar. 1.1 miles away, straight line.
- Nearest home health agency office
- Access Tlc Home Health Care, San Fernando. 0.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 91342 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Medical Care Of San Fernando, San Fernando, 1.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Rai - South Brand - San Fernando, San Fernando, 1.9 miles away, straight line
Mission Hills Dialysis LLC, Mission Hills, 2.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars) - Hospice
- 341 Medicare hospices tell CMS they serve ZIP code 91342.
Alpha Plus Hospice, office in San Fernando, 1.7 miles away, straight line
Marvista Hospice Care, Inc, office in Mission Hills, 3.3 miles away, straight line
Assisted Home Hospice, office in Mission Hills, 3.7 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- James Michail, MD, Granada Hills. 5.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively moderate, wildfire very low, tornado very low, heat wave relatively low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Los Angeles County Department of Public Health, Environmental Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is Maclay Healthcare Center a good nursing home?
CMS gives Maclay Healthcare Center an overall rating of 2 out of 5 stars, including 3/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Maclay Healthcare Center staffed?
Maclay Healthcare Center reports 4.24 total nurse hours per resident per day, compared with the California average of 4.51.
Has Maclay Healthcare Center had inspection problems?
Its most recent CMS inspection cited 46 deficiencies. This facility is on CMS's Special Focus list for enhanced oversight.
How many beds does Maclay Healthcare Center have?
Maclay Healthcare Center is certified for 141 beds.