Nursing home · Top rated by CMS
Hillcrest Post Acute
450 Hayes Lane, Petaluma, CA 94952 · Map
For profit - Limited Liability company · Part of West Harbor Healthcare (8 facilities) · 59 certified beds
Hillcrest Post Acute is a Medicare-certified nursing home in Petaluma, California. CMS rates it 5 out of 5 stars overall (4/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.24 hours per resident per day, below the California average of 4.51. Its most recent inspection on Sep 11, 2025 cited 10 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Hillcrest Post Acute compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.24 | 4.51 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.43 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.55 | 2.64 | 2.34 | below avg |
| Nursing staff turnover | 29.5% | 38.1% | 46.4% | below avg |
| Deficiencies cited, last inspection | 10.0 | 15.4 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the September 11, 2025 inspection was corrected by October 1, 2025
What inspectors found at Hillcrest Post Acute
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Sep 11, 2025 · Full report (PDF) - Potential for harm
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Sep 11, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Sep 11, 2025 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Sep 11, 2025 · Full report (PDF) - Potential for harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Sep 11, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Sep 11, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Sep 11, 2025 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 11, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Sep 11, 2025 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 17, 2025 · Full report (PDF) - Potential for harm
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies · Apr 22, 2024 · Full report (PDF) - Potential for harm
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Apr 22, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 450 Hayes Lane
Petaluma, CA 94952 - CMS certification #
- 555127
- Ownership
- For profit - Limited Liability company
- Certified beds
- 59
- Avg residents/day
- 53.6
- Provider type
- Medicare and Medicaid
- First certified
- 1980-06-27
- Chain
- West Harbor Healthcare (8 facilities)
- Setting
- Urban
Part of West Harbor Healthcare
West Harbor Healthcare operates 8 nursing facilities across the United States. View all West Harbor Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Hillcrest Post Acute using Google Maps.
Other public records
- Workplace safety 1 OSHA workplace safety inspection since 2024, 3 violations cited
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Nov 26, 2024: programmed (planned) inspection, complete (safety). Case closed Jan 21, 2025. 3 violations cited (3 other). Penalties: $645 proposed, $645 now. OSHA record. OSHA recorded the employer as Trestles Holdings LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Other than serious: Cited rule 3216(B). Penalty $325 proposed, $325 now.
- Other than serious: Cited rule 5194(G)(8). Penalty $160 proposed, $160 now.
- Other than serious: Cited rule 6151(C)(1). Penalty $160 proposed, $160 now.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Novato Community Hospital, Novato. 10.0 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Petaluma Post-acute Rehabilitation, Petaluma. 0.0 miles away, straight line.
- Nearest home health agency office
- Bridge Home Health, Petaluma. 4.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 94952 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Kidney Care Of Petaluma, Petaluma, 2.4 miles away, straight line (CMS rating 5 of 5 stars)
Shc Rohnert Park, Rohnert Park, 9.3 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Shc Santa Rosa, Santa Rosa, 14.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 11 Medicare hospices tell CMS they serve ZIP code 94952.
Providence At Home With Compassus Hospice Care, Sonoma County, office in Petaluma, 1.7 miles away, straight line (CMS family survey rating 5 of 5 stars)
Anchor Health, office in Petaluma, 3.9 miles away, straight line (CMS family survey rating 3 of 5 stars)
Sutter Care At Home, office in Santa Rosa, 15.9 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Shara Yurkiewicz, MD, Cotati. 8.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- Wildfire risk to homes
- In Petaluma, CA, risk to homes is greater than 63% of communities in California and 91% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively high, wildfire relatively high, tornado very low, heat wave relatively low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Hillcrest Post Acute a good nursing home?
CMS gives Hillcrest Post Acute an overall rating of 5 out of 5 stars, including 4/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Hillcrest Post Acute staffed?
Hillcrest Post Acute reports 4.24 total nurse hours per resident per day, compared with the California average of 4.51.
Has Hillcrest Post Acute had inspection problems?
Its most recent CMS inspection cited 10 deficiencies.
How many beds does Hillcrest Post Acute have?
Hillcrest Post Acute is certified for 59 beds.