Assisted Living
Aa Best Care Homes
857 Hearn Ave., Santa Rosa, CA 95407 · Map
Licensed for 40 residents · AA BEST CARE, LLC
Aa Best Care Homes is a state-licensed assisted living community in Santa Rosa, California. It is licensed for 40 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 40 residents
RESIDENTIAL CARE ELDERLY 496801684, licensed since Aug 27, 2004. Licensee AA BEST CARE, LLC.
Nearest emergency room
2.3 miles
Providence Santa Rosa Memorial Hospital, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Aa Best Care Homes this community | 40 | Not published | Active | 23 Type A, 23 Type B | |
| Sunset Garden | 1.0 mi | 6 | Not published | Active | 3 Type A, 10 Type B |
| Natasha's Home | 1.4 mi | 3 | Not published | Active | 1 Type A, 0 Type B |
| Ashkalon House | 1.4 mi | 6 | Not published | Active | 5 Type A, 15 Type B |
| Country Rose Assisted Living | 1.5 mi | 6 | Not published | Active | 5 Type A, 16 Type B |
State inspection record23 Type A, 23 Type B
- Last state visit
- September 16, 2026
- State visits since September 24, 2021
- 46 (including 5 inspections, 21 complaints investigated)
- Type A citations
- 23 immediate risk
- Type B citations
- 23 potential risk if not corrected
- Complaint allegations investigated
- 42: 13 substantiated, 29 not substantiated
- License active since 2004
Citations (46), newest first
- 87224(a) (plan of correction due July 29, 2026): Eviction Procedures. A resident may be evicted only for listed reasons, such as unpaid fees or breaking facility rules, generally with 30 days' written notice.
- 87303(a) (plan of correction due July 21, 2026): Maintenance and Operation. The building must be kept clean, safe, sanitary and in good repair.
- 1569.618(c)(3) (plan of correction due July 21, 2026): Administrator Presence and Staffing. Rules for the administrator's presence, round-the-clock on-site management, and having enough staff.
- 1569.625(b)(2) (plan of correction due July 21, 2026): Direct Care Staff Training. Training requirements for staff who help residents with personal daily activities.
- 87555(b)(26) (plan of correction due July 21, 2026): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
Show all 8
- 87465(h)(5) (plan of correction due July 21, 2026): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 87463(a) (plan of correction due July 21, 2026): Reappraisals. The resident's needs appraisal must be updated in writing when their condition changes significantly, and at least once every 12 months.
- 87507(c) (plan of correction due July 21, 2026): Admission Agreements. The admission agreement must be signed and dated by the resident or representative and the community within seven days after move-in.
Show all citations (38 more)
- 1569.695(c) (plan of correction due July 21, 2026): Emergency and Disaster Plans. The community must have an emergency and disaster plan, train staff on it, hold drills and keep key resident information ready.
- 1569.269(a)(5) (plan of correction due July 8, 2026): Residents' Rights. The list of rights every resident has, such as dignity, privacy, confidential records and care that meets their needs.
- 87303(a) (plan of correction due July 8, 2026): Maintenance and Operation. The building must be kept clean, safe, sanitary and in good repair.
- 87465(c)(2) (plan of correction due July 8, 2026): Incidental Medical and Dental Care Services. Staff may help a resident take as-needed nonprescription medicine only with written instructions from the resident's doctor.
- 87465 (plan of correction due June 9, 2026): Incidental Medical and Dental Care Services. Rules for helping residents with medicines and other incidental medical and dental care.
Show all 38
- 87303(a) (plan of correction due May 27, 2026): Maintenance and Operation. The building must be kept clean, safe, sanitary and in good repair.
- 87303(a) (plan of correction due May 26, 2026): Maintenance and Operation. The building must be kept clean, safe, sanitary and in good repair.
- 87202(a) (plan of correction due May 13, 2026): Fire Clearance. The community must have a current fire clearance and must get an updated one before accepting nonambulatory or bedridden residents.
- 1569.269(a)(6) (plan of correction due May 13, 2026): Residents' Rights. The list of rights every resident has, such as dignity, privacy, confidential records and care that meets their needs.
- 1569.269(a)(1) (plan of correction due September 19, 2025): Residents' Rights. The list of rights every resident has, such as dignity, privacy, confidential records and care that meets their needs.
- 1569.618(c)(3) (plan of correction due July 31, 2025): Administrator Presence and Staffing. Rules for the administrator's presence, round-the-clock on-site management, and having enough staff.
- 87463(a) (plan of correction due July 31, 2025): Reappraisals. The resident's needs appraisal must be updated in writing when their condition changes significantly, and at least once every 12 months.
- 1569.695(a)(2) (plan of correction due July 31, 2025): Emergency and Disaster Plans. The community must have an emergency and disaster plan, train staff on it, hold drills and keep key resident information ready.
- 87156(b)(1)(F) (plan of correction due July 31, 2025): Licensing Fees. Licensing fees the community must pay, as set by state law.
- 87303(a) (plan of correction due July 25, 2025): Maintenance and Operation. The building must be kept clean, safe, sanitary and in good repair.
- 87303(e)(2) (plan of correction due July 25, 2025): Maintenance and Operation. Water and plumbing must be kept safe, including safe hot water temperatures, grab bars, slip-resistant tub and shower floors, and working toilets and sinks.
- 1569.269(a)(5) (plan of correction due April 11, 2025): Residents' Rights. The list of rights every resident has, such as dignity, privacy, confidential records and care that meets their needs.
- 87465(c)(2) (plan of correction due April 11, 2025): Incidental Medical and Dental Care Services. Staff may help a resident take as-needed nonprescription medicine only with written instructions from the resident's doctor.
- 87405(a) (plan of correction due February 21, 2025): Administrator - Qualifications and Duties. The community must have a qualified, certified administrator who is on site enough to manage it, with a qualified substitute when the administrator is away.
- 1569.269(a)(5) (plan of correction due February 14, 2025): Residents' Rights. The list of rights every resident has, such as dignity, privacy, confidential records and care that meets their needs.
- 87405(a) (plan of correction due December 16, 2024): Administrator - Qualifications and Duties. The community must have a qualified, certified administrator who is on site enough to manage it, with a qualified substitute when the administrator is away.
- 1569.269(a)(5) (plan of correction due August 30, 2024): Residents' Rights. The list of rights every resident has, such as dignity, privacy, confidential records and care that meets their needs.
- 1569.625(b)(2) (plan of correction due August 13, 2024): Direct Care Staff Training. Training requirements for staff who help residents with personal daily activities.
- 1569.695(c) (plan of correction due August 13, 2024): Emergency and Disaster Plans. The community must have an emergency and disaster plan, train staff on it, hold drills and keep key resident information ready.
- 87303(a) (plan of correction due July 24, 2024): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87405(d) (plan of correction due July 24, 2024): Administrator - Qualifications and Duties. The administrator must meet set qualifications, including knowledge of residents' care needs and the rules, good character and at least a high school diploma or equivalent.
- 1569.269(a)(5) (plan of correction due May 22, 2024): Residents' Rights. The list of rights every resident has, such as dignity, privacy, confidential records and care that meets their needs.
- 87303(a) (plan of correction due December 9, 2023): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 1569.625(b)(2) (plan of correction due July 24, 2023): Direct Care Staff Training. Training requirements for staff who help residents with personal daily activities.
- 87465(h) (plan of correction due July 24, 2023): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 87465(h)(5) (plan of correction due July 24, 2023): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 87465(h)(6) (plan of correction due July 24, 2023): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 87303(a) (plan of correction due July 21, 2023): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87463(c) (plan of correction due April 17, 2023): Reappraisals. Rules for updating each resident's needs appraisal at least once a year or when their condition changes, and acting on those changes.
- 87465(e)(1)(C) (plan of correction due June 27, 2022): Incidental Medical and Dental Care Services. Every as-needed medicine staff help with must have a signed doctor's order and label showing the symptoms, dose, time between doses and daily maximum.
- 87355(e)(1) (plan of correction due June 14, 2022): Criminal Record Clearance. Staff, volunteers and others who need a background check must have a criminal record clearance or exemption before they work, live or volunteer in the community.
- 87555(a)(8)(28) (plan of correction due June 14, 2022): General Food Service Requirements. Food must meet residents' nutritional needs and be stored, prepared and served safely.
- 87470(a)(2) (plan of correction due June 14, 2022): Infection Control Requirements. Infection control rules, including hand hygiene, steps when a resident has a contagious disease, and a written infection control plan.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- August 3, 2026: 1 substantiated, 1 unsubstantiated, 1 Type A citation
- July 8, 2026: 2 substantiated, 1 unsubstantiated, 2 Type A citations
- June 10, 2026: 1 substantiated, 1 Type A citation
- May 18, 2026: 3 substantiated, 2 Type A citations, 1 Type B citation
- September 29, 2025: 1 substantiated, 1 Type A citation
Show all 8
- April 16, 2025: 1 substantiated, 1 Type A citation
- April 16, 2025: 1 substantiated, 1 Type A citation
- February 24, 2025: 1 substantiated, 1 Type A citation
Show all (2 more)
- September 4, 2024: 1 substantiated, 1 unsubstantiated, 1 Type A citation
- May 22, 2024: 1 substantiated, 1 Type A citation
Complaints with no substantiated allegation (11)
- March 4, 2026: 1 unsubstantiated
- November 7, 2025: 1 unsubstantiated
- September 29, 2025: 1 unsubstantiated
- June 18, 2025: 1 unsubstantiated
- April 16, 2025: 2 unsubstantiated
Show all 11
- March 11, 2024: 3 unsubstantiated
- March 11, 2024: 5 unsubstantiated
- February 28, 2024: 1 unsubstantiated
- January 3, 2024: 5 unsubstantiated
- December 27, 2023: 5 unsubstantiated
- June 29, 2022: 1 unsubstantiated
Every state visit (60)
- September 16, 2026: Other visit
- August 25, 2026: Other visit
- July 28, 2026: Other visit
- July 28, 2026: Complaint visit (2)
- July 7, 2026: Inspection
Show all 52
- July 7, 2026: Complaint visit (2)
- June 8, 2026: Complaint visit
- June 3, 2026: Other visit
- June 1, 2026: Other visit
- May 26, 2026: Other visit
- May 12, 2026: Complaint visit
- April 20, 2026: Other visit
- February 27, 2026: Complaint visit
- December 8, 2025: Other visit
- October 29, 2025: Other visit
- October 24, 2025: Complaint visit
- September 18, 2025: Complaint visit (2)
- July 24, 2025: Inspection
- June 13, 2025: Complaint visit
- May 19, 2025: Other visit
- April 18, 2025: Other visit
- April 10, 2025: Complaint visit (3)
- April 4, 2025: Other visit
- March 11, 2025: Other visit
- February 13, 2025: Other visit
- February 13, 2025: Complaint visit
- February 4, 2025: Other visit
- December 6, 2024: Other visit
- August 29, 2024: Other visit
- August 29, 2024: Complaint visit (2)
- July 23, 2024: Inspection
- June 6, 2024: Other visit
- May 21, 2024: Complaint visit
- March 7, 2024: Complaint visit (2)
- February 27, 2024: Complaint visit
- February 8, 2024: Other visit
- December 8, 2023: Other visit
- October 27, 2023: Complaint visit (2)
- September 14, 2023: Other visit
- August 25, 2023: Other visit
- July 20, 2023: Inspection
- June 28, 2023: Other visit
- March 28, 2023: Other visit
- November 8, 2022: Other visit
- September 15, 2022: Other visit
- June 13, 2022: Other visit
- June 13, 2022: Inspection
- June 13, 2022: Complaint visit
- December 3, 2021: Other visit
- November 15, 2021: Other visit
- October 7, 2021: Other visit
- September 24, 2021: Other visit
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 40 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee AA BEST CARE, LLC
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 496801684
- License status
- Active
- Licensed since
- 2004-08-27
- Licensed capacity
- 40
- Licensee
- AA BEST CARE, LLC
- County
- Sonoma County
- Administrator
- Nicanor Aquino
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 2.3 mi, nursing home 0.5 mi, pharmacy 0.7 mi
- Nearest hospital with an emergency room
- Providence Santa Rosa Memorial Hospital, Santa Rosa. 2.3 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Northvine Postacute Care, Santa Rosa. 0.5 miles away, straight line.
- Nearest home health agency office
- Advanced Home Health Northbay, Inc, Santa Rosa. 2.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Pharmacy. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 95407 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Shc Wb Santa Rosa, Santa Rosa, 1.7 miles away, straight line (CMS rating 4 of 5 stars)
Shc Santa Rosa, Santa Rosa, 1.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Bma Santa Rosa, Santa Rosa, 2.1 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 10 Medicare hospices tell CMS they serve ZIP code 95407.
Sutter Care At Home, office in Santa Rosa, 2.2 miles away, straight line (CMS family survey rating 4 of 5 stars)
Anchor Health, office in Petaluma, 9.8 miles away, straight line (CMS family survey rating 3 of 5 stars)
Providence At Home With Compassus Hospice Care, Sonoma County, office in Petaluma, 13.2 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Providence Medical Foundation, Santa Rosa. 2.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively high, wildfire very low, tornado very low, heat wave relatively low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in August 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Aa Best Care Homes provide?
Aa Best Care Homes is licensed by the state of California for assisted living in Santa Rosa, California. Its licensed capacity is 40 residents.
Does Lilisity rate Aa Best Care Homes?
No. We publish state licensing details for Aa Best Care Homes but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Aa Best Care Homes cost?
Assisted Living in California typically starts at $3,800 to $6,100 a month. Based on 267 communities that publish prices. These are area figures, not this community's price. Aa Best Care Homes does not publish its prices.
How do I contact Aa Best Care Homes?
Visit Aa Best Care Homes at 857 Hearn Ave., Santa Rosa, CA 95407.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid