Lilisity

Nursing home

Heritage Manor

610 North Garfield Avenue, Monterey Park, CA 91754 · Map
For profit - Limited Liability company · Part of David & Frank Johnson (45 facilities) · 99 certified beds

Medicare and Medicaid certified
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Heritage Manor is a Medicare-certified nursing home in Monterey Park, California. CMS rates it 2 out of 5 stars overall (3/5 for staffing, 1/5 for health inspections). Nurse staffing is 4.00 hours per resident per day, below the California average of 4.51. Its most recent inspection on Mar 28, 2025 cited 19 deficiencies.

2 out of 5Overall CMS rating
1 out of 5Health inspections
3 out of 5Staffing
99 bedsCertified beds
  • 1 fine totaling $17,940In CMS records: 1 total penalty.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating2/5
Health inspections1/5
Staffing3/5
Quality measures5/5
Long-stay quality5/5
Short-stay quality4/5

How Heritage Manor compares

This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityCalifornia avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)4.004.513.89below avg
RN staffing (hrs/resident/day)0.350.650.68below avg
Aide staffing (hrs/resident/day)2.562.642.34below avg
Nursing staff turnover27.4%38.1%46.4%below avg
Deficiencies cited, last inspection19.015.49.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

4.00Total nurse hrs/resident/day
0.35RN hrs/resident/day
1.10LPN hrs/resident/day
2.56Aide hrs/resident/day
3.78Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff27.4%
Registered nurses28.6%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Mar 28, 2025Most recent inspection
19Deficiencies found
167Health inspection score
1Fines

Penalties in CMS records: 1 fine totaling $17,940, 1 total penalty.

What inspectors found at Heritage Manor

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Environmental Deficiencies · Feb 26, 2026 · Full report (PDF)
  • Potential for harm

    Have a plan that describes the process for conducting QAPI and QAA activities.

    Administration Deficiencies · Feb 26, 2026 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Feb 26, 2026 · Full report (PDF)
  • Potential for harm

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care Deficiencies · Aug 14, 2025 · Full report (PDF)
  • Potential for harm

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Pharmacy Service Deficiencies · Aug 14, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Nursing and Physician Services Deficiencies · Aug 14, 2025 · Full report (PDF)
  • Potential for harm

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies · Aug 14, 2025 · Full report (PDF)
  • Immediate jeopardy

    Provide safe and appropriate respiratory care for a resident when needed.

    Quality of Life and Care Deficiencies · Mar 28, 2025 · Full report (PDF)
  • Potential for harm

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Administration Deficiencies · Mar 28, 2025 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Mar 28, 2025 · Full report (PDF)
  • Potential for harm

    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Nutrition and Dietary Deficiencies · Mar 28, 2025 · Full report (PDF)
  • Potential for harm

    Keep residents' personal and medical records private and confidential.

    Resident Rights Deficiencies · Mar 28, 2025 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
610 North Garfield Avenue
Monterey Park, CA 91754
CMS certification #
055989
Ownership
For profit - Limited Liability company
Certified beds
99
Avg residents/day
93.7
Provider type
Medicare and Medicaid
First certified
1970-09-01
Chain
David & Frank Johnson (45 facilities)
Setting
Urban

Part of David & Frank Johnson

David & Frank Johnson operates 45 nursing facilities across the United States. View all David & Frank Johnson facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Heritage Manor using Google Maps.

Other public records

  • Workplace safety 1 OSHA workplace safety inspection since 2021, 6 violations cited
Full public records, with dates and sources

Staff pay and workplace safety

Federal records about how the employer here treats its staff.

OSHA workplace safety inspections

OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.

  • Feb 3, 2021: accident investigation inspection, partial (health). Case open. 6 violations cited (2 serious, 4 other). Penalties: $36,370 proposed, $8,620 now. OSHA record. OSHA recorded the employer as Heritage Manor Healthcare, LLC.
    Details
    • Other than serious: Cited rule 5199(C)(9). Penalty $375 proposed, $375 now. To be fixed by Aug 2, 2021. Contested by the employer.
    • Other than serious: Cited rule 4300.40(a). Penalty $375 proposed, $375 now. To be fixed by Aug 2, 2021. Contested by the employer.
    • Other than serious: Cited rule 5199(C)(1). Penalty $935 proposed, $935 now. Contested by the employer.
    • Other than serious: Cited rule 5199(C)(6). Penalty $935 proposed, $935 now. Contested by the employer.
    • Serious: Cited rule 5199(C)(3). Penalty $16,875 proposed, $3,000 now. To be fixed by Jul 8, 2021. Contested by the employer.
    • Serious: Cited rule 5199(C)(7). Penalty $16,875 proposed, $3,000 now. To be fixed by Jul 8, 2021. Contested by the employer.

Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.

Location and nearby care

Nearest hospital with an emergency room
Garfield Medical Center, Monterey Park. 0.2 miles away, straight line. CMS overall hospital rating: 1 of 5 stars.
Nearest Medicare nursing home
Monterey Park Conv Hosp, Monterey Park. 0.2 miles away, straight line.
Nearest home health agency office
Vip Home Health Care Agency, Alhambra. 0.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 91754 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Garfield Hemodialysis Center, Monterey Park, 0.2 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Davita Garfield Home Program, Monterey Park, 0.4 miles away, straight line (CMS rating 5 of 5 stars)
Rosemead Dialysis Center, Rosemead, 0.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Hospice
136 Medicare hospices tell CMS they serve ZIP code 91754.
Allied Hospice, office in Alhambra, 0.5 miles away, straight line
Calstro Hospice Los Angeles, office in Alhambra, 1.6 miles away, straight line
Ogada Hospice Care, Inc, office in Monterey Park, 2.2 miles away, straight line
Nearest geriatric medicine practice
Dan Tran, MD, Rosemead. 1.4 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively high. By hazard: inland flooding very high, tornado very low, heat wave relatively low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026See above
Los Angeles County Department of Public Health, Environmental Health kitchen inspectionsOct 15, 2026No kitchen matched
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: no FEMA wildfire rating of moderate or higher here
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record

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Frequently asked questions

Is Heritage Manor a good nursing home?

CMS gives Heritage Manor an overall rating of 2 out of 5 stars, including 3/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Heritage Manor staffed?

Heritage Manor reports 4.00 total nurse hours per resident per day, compared with the California average of 4.51.

Has Heritage Manor had inspection problems?

Its most recent CMS inspection cited 19 deficiencies.

How many beds does Heritage Manor have?

Heritage Manor is certified for 99 beds.