Lilisity

Nursing home

Hayward Hills Health Care Center

1768 B Street, Hayward, CA 94541 · Map
For profit - Partnership · Part of Mariner Health Care (18 facilities) · 74 certified beds

Medicare and Medicaid certified
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Hayward Hills Health Care Center is a Medicare-certified nursing home in Hayward, California. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.98 hours per resident per day, below the California average of 4.51. Its most recent inspection on Aug 16, 2024 cited 8 deficiencies.

3 out of 5Overall CMS rating
3 out of 5Health inspections
4 out of 5Staffing
74 bedsCertified beds

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating3/5
Health inspections3/5
Staffing4/5
Quality measures4/5
Long-stay quality5/5
Short-stay quality3/5

How Hayward Hills Health Care Center compares

This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityCalifornia avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.984.513.89below avg
RN staffing (hrs/resident/day)0.630.650.68below avg
Aide staffing (hrs/resident/day)2.602.642.34below avg
Nursing staff turnover53.3%38.1%46.4%above avg
Deficiencies cited, last inspection8.015.49.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.98Total nurse hrs/resident/day
0.63RN hrs/resident/day
0.75LPN hrs/resident/day
2.60Aide hrs/resident/day
3.87Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff53.3%
Registered nurses46.2%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Aug 16, 2024Most recent inspection
8Deficiencies found
72Health inspection score
0Fines

What inspectors found at Hayward Hills Health Care Center

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Keep all essential equipment working safely.

    Environmental Deficiencies · Aug 16, 2024 · Full report (PDF)
  • Potential for harm

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Pharmacy Service Deficiencies · Aug 16, 2024 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Aug 16, 2024 · Full report (PDF)
  • Potential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service Deficiencies · Aug 16, 2024 · Full report (PDF)
  • Potential for harm

    Ensure medication error rates are not 5 percent or greater.

    Pharmacy Service Deficiencies · Aug 16, 2024 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Pharmacy Service Deficiencies · Aug 16, 2024 · Full report (PDF)
  • Potential for harm

    PASARR screening for Mental disorders or Intellectual Disabilities

    Resident Assessment and Care Planning Deficiencies · Aug 16, 2024 · Full report (PDF)
  • Potential for harm

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 16, 2024 · Full report (PDF)
  • Actual harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Jul 18, 2024 · Full report (PDF)
  • Potential for harm

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies · Feb 6, 2024 · Full report (PDF)
  • Potential for harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 6, 2024 · Full report (PDF)
  • Potential for harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Quality of Life and Care Deficiencies · Feb 5, 2024 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
1768 B Street
Hayward, CA 94541
CMS certification #
056447
Ownership
For profit - Partnership
Certified beds
74
Avg residents/day
70.5
Provider type
Medicare and Medicaid
First certified
1974-10-01
Chain
Mariner Health Care (18 facilities)
Setting
Urban

Part of Mariner Health Care

Mariner Health Care operates 18 nursing facilities across the United States. View all Mariner Health Care facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Hayward Hills Health Care Center using Google Maps.

Other public records

  • Workplace safety 2 OSHA workplace safety inspections since 2021, 6 violations cited
Full public records, with dates and sources

Staff pay and workplace safety

Federal records about how the employer here treats its staff.

OSHA workplace safety inspections

OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.

  • Jan 28, 2022: accident investigation inspection, partial (health). Case closed Apr 28, 2023. 2 violations cited (2 other). Penalties: $1,460 proposed, $1,460 now. OSHA record. OSHA recorded the employer as Hayward Hills Operating Company LP.
    Details
    • Other than serious: Cited rule 5162(D). Penalty $975 proposed, $975 now. To be fixed by Aug 18, 2022.
    • Other than serious: Cited rule 5194(E)(1). Penalty $485 proposed, $485 now. To be fixed by Aug 18, 2022.
  • Feb 26, 2021: accident investigation inspection, partial (health). Case closed Oct 18, 2024. 4 violations cited (4 other). Penalties: $3,530 proposed, $5,555 now. OSHA record. OSHA recorded the employer as Hayward Hills Operating Company LP.
    Details
    • Other than serious: Cited rule 5162(D). Penalty $975 proposed, $975 now. To be fixed by Sep 23, 2021. Contested by the employer.
    • Other than serious: Cited rule 5194(E)(1). Penalty $605 proposed, $605 now. To be fixed by Sep 23, 2021. Contested by the employer.
    • Other than serious: Cited rule 5199(C). Penalty $975 proposed, $3,000 now. Contested by the employer.
    • Other than serious: Cited rule 5199(C)(7). Penalty $975 proposed, $975 now. Contested by the employer.

Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.

Location and nearby care

Nearest hospital with an emergency room
Eden Medical Center, Castro Valley. 1.5 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
Nearest Medicare nursing home
Sage Post Acute, Hayward. 0.1 miles away, straight line.
Nearest home health agency office
1St Choice Home Health Care & Hospice, Inc., Hayward. 1.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 94541 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Hayward Dialysis Center, Hayward, 1.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Davita Castro Valley, Castro Valley, 1.4 miles away, straight line (CMS rating 5 of 5 stars)
Davita South Hayward Dialysis, Hayward, 1.7 miles away, straight line (CMS rating 3 of 5 stars)
Hospice
50 Medicare hospices tell CMS they serve ZIP code 94541.
Legacy Healthcare, LLC, office in Hayward, 0.8 miles away, straight line
1St Choice Hospice Care, office in Hayward, 1.1 miles away, straight line
Sonata Hospice, office in Hayward, 1.1 miles away, straight line
Nearest geriatric medicine practice
Alameda Health System, San Leandro. 4.6 miles away, straight line. 2 geriatric medicine doctors listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively high. By hazard: inland flooding relatively high, wildfire very low, tornado very low, heat wave relatively low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026See above
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record

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Frequently asked questions

Is Hayward Hills Health Care Center a good nursing home?

CMS gives Hayward Hills Health Care Center an overall rating of 3 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Hayward Hills Health Care Center staffed?

Hayward Hills Health Care Center reports 3.98 total nurse hours per resident per day, compared with the California average of 4.51.

Has Hayward Hills Health Care Center had inspection problems?

Its most recent CMS inspection cited 8 deficiencies.

How many beds does Hayward Hills Health Care Center have?

Hayward Hills Health Care Center is certified for 74 beds.