Nursing home
Hayward Hills Health Care Center
1768 B Street, Hayward, CA 94541 · Map
For profit - Partnership · Part of Mariner Health Care (18 facilities) · 74 certified beds
Hayward Hills Health Care Center is a Medicare-certified nursing home in Hayward, California. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.98 hours per resident per day, below the California average of 4.51. Its most recent inspection on Aug 16, 2024 cited 8 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Hayward Hills Health Care Center compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.98 | 4.51 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.63 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.60 | 2.64 | 2.34 | below avg |
| Nursing staff turnover | 53.3% | 38.1% | 46.4% | above avg |
| Deficiencies cited, last inspection | 8.0 | 15.4 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Hayward Hills Health Care Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Keep all essential equipment working safely.
Environmental Deficiencies · Aug 16, 2024 · Full report (PDF) - Potential for harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Aug 16, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Aug 16, 2024 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Aug 16, 2024 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Aug 16, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Aug 16, 2024 · Full report (PDF) - Potential for harm
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Aug 16, 2024 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 16, 2024 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jul 18, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Feb 6, 2024 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 6, 2024 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Feb 5, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1768 B Street
Hayward, CA 94541 - CMS certification #
- 056447
- Ownership
- For profit - Partnership
- Certified beds
- 74
- Avg residents/day
- 70.5
- Provider type
- Medicare and Medicaid
- First certified
- 1974-10-01
- Chain
- Mariner Health Care (18 facilities)
- Setting
- Urban
Part of Mariner Health Care
Mariner Health Care operates 18 nursing facilities across the United States. View all Mariner Health Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Hayward Hills Health Care Center using Google Maps.
Other public records
- Workplace safety 2 OSHA workplace safety inspections since 2021, 6 violations cited
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Jan 28, 2022: accident investigation inspection, partial (health). Case closed Apr 28, 2023. 2 violations cited (2 other). Penalties: $1,460 proposed, $1,460 now. OSHA record. OSHA recorded the employer as Hayward Hills Operating Company LP.
Details
- Other than serious: Cited rule 5162(D). Penalty $975 proposed, $975 now. To be fixed by Aug 18, 2022.
- Other than serious: Cited rule 5194(E)(1). Penalty $485 proposed, $485 now. To be fixed by Aug 18, 2022.
- Feb 26, 2021: accident investigation inspection, partial (health). Case closed Oct 18, 2024. 4 violations cited (4 other). Penalties: $3,530 proposed, $5,555 now. OSHA record. OSHA recorded the employer as Hayward Hills Operating Company LP.
Details
- Other than serious: Cited rule 5162(D). Penalty $975 proposed, $975 now. To be fixed by Sep 23, 2021. Contested by the employer.
- Other than serious: Cited rule 5194(E)(1). Penalty $605 proposed, $605 now. To be fixed by Sep 23, 2021. Contested by the employer.
- Other than serious: Cited rule 5199(C). Penalty $975 proposed, $3,000 now. Contested by the employer.
- Other than serious: Cited rule 5199(C)(7). Penalty $975 proposed, $975 now. Contested by the employer.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Eden Medical Center, Castro Valley. 1.5 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Sage Post Acute, Hayward. 0.1 miles away, straight line.
- Nearest home health agency office
- 1St Choice Home Health Care & Hospice, Inc., Hayward. 1.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 94541 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Hayward Dialysis Center, Hayward, 1.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Davita Castro Valley, Castro Valley, 1.4 miles away, straight line (CMS rating 5 of 5 stars)
Davita South Hayward Dialysis, Hayward, 1.7 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 50 Medicare hospices tell CMS they serve ZIP code 94541.
Legacy Healthcare, LLC, office in Hayward, 0.8 miles away, straight line
1St Choice Hospice Care, office in Hayward, 1.1 miles away, straight line
Sonata Hospice, office in Hayward, 1.1 miles away, straight line - Nearest geriatric medicine practice
- Alameda Health System, San Leandro. 4.6 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively high, wildfire very low, tornado very low, heat wave relatively low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Hayward Hills Health Care Center a good nursing home?
CMS gives Hayward Hills Health Care Center an overall rating of 3 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Hayward Hills Health Care Center staffed?
Hayward Hills Health Care Center reports 3.98 total nurse hours per resident per day, compared with the California average of 4.51.
Has Hayward Hills Health Care Center had inspection problems?
Its most recent CMS inspection cited 8 deficiencies.
How many beds does Hayward Hills Health Care Center have?
Hayward Hills Health Care Center is certified for 74 beds.