Nursing home · Top rated by CMS
Fidelity Health Care
11210 Lower Azusa Rd., El Monte, CA 91731 · Map
For profit - Limited Liability company · Part of Il & Joan Lee (4 facilities) · 90 certified beds
Fidelity Health Care is a Medicare-certified nursing home in El Monte, California. CMS rates it 5 out of 5 stars overall (5/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.10 hours per resident per day, below the California average of 4.51. Its most recent inspection on Apr 4, 2025 cited 11 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Fidelity Health Care compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.10 | 4.51 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.41 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.69 | 2.64 | 2.34 | above avg |
| Nursing staff turnover | 20.3% | 38.1% | 46.4% | below avg |
| Deficiencies cited, last inspection | 11.0 | 15.4 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Fidelity Health Care
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Mar 20, 2026 · Full report (PDF) - Potential for harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Feb 27, 2026 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 11, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Apr 4, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Apr 4, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Apr 4, 2025 · Full report (PDF) - Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Apr 4, 2025 · Full report (PDF) - Potential for harm
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration Deficiencies · Apr 4, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Apr 4, 2025 · Full report (PDF) - Potential for harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Apr 4, 2025 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 7, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 7, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 11210 Lower Azusa Rd.
El Monte, CA 91731 - CMS certification #
- 555088
- Ownership
- For profit - Limited Liability company
- Certified beds
- 90
- Avg residents/day
- 79.0
- Provider type
- Medicare and Medicaid
- First certified
- 1978-05-04
- Chain
- Il & Joan Lee (4 facilities)
- Setting
- Urban
Part of Il & Joan Lee
Il & Joan Lee operates 4 nursing facilities across the United States. View all Il & Joan Lee facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Fidelity Health Care using Google Maps.
Other public records
- Workplace safety 1 OSHA workplace safety inspection since 2022, 3 violations cited
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Oct 18, 2022: programmed (planned) inspection, complete (safety). Case closed Mar 31, 2023. 3 violations cited (2 serious, 1 other). Penalties: $6,010 proposed, $6,010 now. OSHA record. OSHA recorded the employer as Fidelity Health Care Center, INC.
Details
- Other than serious: Cited rule 5194(F)(6). Penalty $160 proposed, $160 now.
- Serious: Cited rule 5162(A). Penalty $2,925 proposed, $2,925 now.
- Serious: Cited rule 5162(B). Penalty $2,925 proposed, $2,925 now.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Usc Arcadia Hospital, Arcadia. 3.3 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- The Gardens of El Monte, El Monte. 0.6 miles away, straight line.
- Nearest home health agency office
- Eden Home Health Care Inc, Arcadia. 1.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Albertsons Pharmacy. 1.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 91731 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Temple City Dialysis Facility, Inc., Temple City, 1.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Monrovia Dialysis Facility, Monrovia, 2.9 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Fmc Dialysis Services Of Irwindale, Irwindale, 3.0 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 130 Medicare hospices tell CMS they serve ZIP code 91731.
Gamma Hospice, Inc, office in El Monte, 1.4 miles away, straight line
A Plus Hospice Care, Inc, office in El Monte, 1.8 miles away, straight line
Avra Hospice Inc, office in El Monte, 2.6 miles away, straight line - Nearest geriatric medicine practice
- Dan Tran, MD, Rosemead. 4.8 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively high, wildfire very low, tornado very low, heat wave relatively low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Los Angeles County Department of Public Health, Environmental Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Fidelity Health Care a good nursing home?
CMS gives Fidelity Health Care an overall rating of 5 out of 5 stars, including 5/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Fidelity Health Care staffed?
Fidelity Health Care reports 4.10 total nurse hours per resident per day, compared with the California average of 4.51.
Has Fidelity Health Care had inspection problems?
Its most recent CMS inspection cited 11 deficiencies.
How many beds does Fidelity Health Care have?
Fidelity Health Care is certified for 90 beds.