Nursing home
Dept of State Hospitals - Metropolitan SNF
11401 South Bloomfield Avenue, Norwalk, CA 90650 · Map
Government - State · 102 certified beds
Dept of State Hospitals - Metropolitan SNF is a Medicare-certified nursing home in Norwalk, California. CMS rates it 2 out of 5 stars overall (5/5 for staffing, 1/5 for health inspections). Nurse staffing is 9.67 hours per resident per day, above the California average of 4.51. Its most recent inspection on Dec 8, 2025 cited 17 deficiencies.
- 2 fines totaling $118,372In CMS records: 3 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Dept of State Hospitals - Metropolitan SNF compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 9.67 | 4.51 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 3.88 | 0.65 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 1.03 | 2.64 | 2.34 | below avg |
| Nursing staff turnover | 23.0% | 38.1% | 46.4% | below avg |
| Deficiencies cited, last inspection | 17.0 | 15.4 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 2 fines totaling $118,372, 3 total penalties, 1 Medicare payment denial.
What inspectors found at Dept of State Hospitals - Metropolitan SNF
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Immediate jeopardy
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 7, 2026 · Full report (PDF) - Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 7, 2026 · Full report (PDF) - Potential for harm
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 7, 2026 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 7, 2026 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 7, 2026 · Full report (PDF)
Show all 12 deficiencies
- Immediate jeopardy
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Dec 8, 2025 · Full report (PDF) - Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Dec 8, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Dec 8, 2025 · Full report (PDF) - Potential for harm
Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies · Dec 8, 2025 · Full report (PDF) - Potential for harm
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies · Dec 8, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Dec 8, 2025 · Full report (PDF) - Potential for harm
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Dec 8, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 11401 South Bloomfield Avenue
Norwalk, CA 90650 - CMS certification #
- 555731
- Ownership
- Government - State
- Certified beds
- 102
- Avg residents/day
- 59.4
- Provider type
- Medicare and Medicaid
- First certified
- 1998-08-13
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Dept of State Hospitals - Metropolitan SNF using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Coast Plaza Hospital, Norwalk. 2.5 miles away, straight line. CMS overall hospital rating: 1 of 5 stars.
- Nearest Medicare nursing home
- Cottage Crest Post Acute, Norwalk. 1.8 miles away, straight line.
- Nearest home health agency office
- Prolific Health Care, Inc, Santa Fe Springs. 0.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Munchies2Go | Medical Marijuana. 1.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 90650 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Srs-Los Nietos Dialysis, Santa Fe Springs, 1.5 miles away, straight line (CMS rating 1 of 5 stars)
Davita Firestone Blvd Dialysis, Norwalk, 1.6 miles away, straight line (CMS rating 3 of 5 stars)
Fresenius Medical Care Norwalk East, Santa Fe Springs, 1.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars) - Hospice
- 259 Medicare hospices tell CMS they serve ZIP code 90650.
Premium Hospice, Inc., office in Norwalk, 1.5 miles away, straight line
California Hospice Services, Inc, office in Norwalk, 1.6 miles away, straight line
Glen-Ivy Hospice Inc, office in Norwalk, 1.6 miles away, straight line - Nearest geriatric medicine practice
- Pih Health Physicians, La Mirada. 2.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very high. By hazard: inland flooding relatively high, wildfire very low, tornado relatively low, heat wave relatively low, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Los Angeles County Department of Public Health, Environmental Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Dept of State Hospitals - Metropolitan SNF a good nursing home?
CMS gives Dept of State Hospitals - Metropolitan SNF an overall rating of 2 out of 5 stars, including 5/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Dept of State Hospitals - Metropolitan SNF staffed?
Dept of State Hospitals - Metropolitan SNF reports 9.67 total nurse hours per resident per day, compared with the California average of 4.51.
Has Dept of State Hospitals - Metropolitan SNF had inspection problems?
Its most recent CMS inspection cited 17 deficiencies.
How many beds does Dept of State Hospitals - Metropolitan SNF have?
Dept of State Hospitals - Metropolitan SNF is certified for 102 beds.