Nursing home
Country Hills Post Acute
1580 Broadway, El Cajon, CA 92021 · Map
For profit - Limited Liability company · Part of Pacs Group (264 facilities) · 305 certified beds
Country Hills Post Acute is a Medicare-certified nursing home in El Cajon, California. CMS rates it 1 out of 5 stars overall (3/5 for staffing, 1/5 for health inspections). Nurse staffing is 4.03 hours per resident per day, below the California average of 4.51. Its most recent inspection on Mar 14, 2025 cited 30 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Country Hills Post Acute compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.03 | 4.51 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.29 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.50 | 2.64 | 2.34 | below avg |
| Nursing staff turnover | 48.8% | 38.1% | 46.4% | above avg |
| Deficiencies cited, last inspection | 30.0 | 15.4 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Country Hills Post Acute
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Mar 19, 2026 · Full report (PDF) - Immediate jeopardy
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Mar 18, 2026 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Mar 18, 2026 · Full report (PDF) - Potential for harm
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies · Mar 18, 2026 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 3, 2026 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 17, 2026 · Full report (PDF) - Potential for harm
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Resident Rights Deficiencies · Aug 27, 2025 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Jul 29, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Jul 29, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Jul 29, 2025 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Jul 29, 2025 · Full report (PDF) - Potential for harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Jun 10, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1580 Broadway
El Cajon, CA 92021 - CMS certification #
- 555431
- Ownership
- For profit - Limited Liability company
- Certified beds
- 305
- Avg residents/day
- 292.4
- Provider type
- Medicare and Medicaid
- First certified
- 1990-07-03
- Chain
- Pacs Group (264 facilities)
- Setting
- Urban
Part of Pacs Group
Pacs Group operates 264 nursing facilities across the United States. View all Pacs Group facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Country Hills Post Acute using Google Maps.
Other public records
- Website says Nurse 24 hours a day
- Workplace safety 1 OSHA workplace safety inspection since 2021, 5 violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What Country Hills Post Acute says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
24/7 Nursing Care
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Mar 11, 2021: complaint inspection, partial (health). Case closed Mar 22, 2022. 5 violations cited (5 other). Penalties: $7,475 proposed, $7,475 now. OSHA record. OSHA recorded the employer as El Cajon Post Acute. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Other than serious: Cited rule 342(A). Penalty $5,000 proposed, $5,000 now.
- Other than serious: Cited rule 5193(C)(2). Penalty $375 proposed, $375 now. To be fixed by Jul 16, 2021.
- Other than serious: Cited rule 5144(E)(6)(A). Penalty $700 proposed, $700 now. To be fixed by Jul 16, 2021.
- Other than serious: Cited rule 5144(K)(1). Penalty $700 proposed, $700 now. To be fixed by Jul 16, 2021.
- Other than serious: Cited rule 5199(H)(6)(C)1.. Penalty $700 proposed, $700 now. To be fixed by Jul 16, 2021.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Grossmont Hospital, La Mesa. 5.5 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Cottonwood Canyon Healthcare Center, El Cajon. 0.8 miles away, straight line.
- Nearest home health agency office
- Sacred Heart Health Care Providers Inc, El Cajon. 0.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.0 mile away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 92021 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Medical Care Balboa East County, El Cajon, 1.0 mile away, straight line (CMS rating 4 of 5 stars)
Rai - Fletcher Parkway - El Cajon, El Cajon, 3.1 miles away, straight line (CMS rating 3 of 5 stars)
Fresenius Medical Care Balboa La Mesa, La Mesa, 4.8 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 79 Medicare hospices tell CMS they serve ZIP code 92021.
Orange Coast Hospice, Inc, office in El Cajon, 1.3 miles away, straight line
Together Hospice Care LLC, office in La Mesa, 7.1 miles away, straight line (CMS family survey rating 5 of 5 stars)
Anc Corporation, office in La Mesa, 7.6 miles away, straight line - Nearest geriatric medicine practice
- Del Sur Healthcare, El Cajon. 2.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively moderate, tornado very low, heat wave relatively moderate, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Country Hills Post Acute a good nursing home?
CMS gives Country Hills Post Acute an overall rating of 1 out of 5 stars, including 3/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Country Hills Post Acute staffed?
Country Hills Post Acute reports 4.03 total nurse hours per resident per day, compared with the California average of 4.51.
Has Country Hills Post Acute had inspection problems?
Its most recent CMS inspection cited 30 deficiencies.
How many beds does Country Hills Post Acute have?
Country Hills Post Acute is certified for 305 beds.