Assisted Living
Shannen Guest Home
5727 Running Hills Avenue, Livermore, CA 94551 · Map
Licensed for 6 residents · DE LUNA, DIOSDADO
Shannen Guest Home is a state-licensed assisted living community in Livermore, California. It is licensed for 6 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 6 residents
RESIDENTIAL CARE ELDERLY 015601262, licensed since Nov 14, 2006. Licensee DE LUNA, DIOSDADO.
Nearest emergency room
9.1 miles
Stanford Health Care Tri-Valley, rated 5 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Shannen Guest Home this community | 6 | Not published | Active | 6 Type A, 11 Type B | |
| Evergreen Senior Assisted Living | 0.3 mi | 6 | Not published | Active | 3 Type A, 14 Type B |
| A New Haven Care Home-Springtown | 0.8 mi | 6 | Not published | Active | 1 Type A, 2 Type B |
| Hrs Care Home | 1.1 mi | 6 | Not published | Active | 8 Type A, 12 Type B |
| Rhome Cares at Lynn | 2.6 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
State inspection record6 Type A, 11 Type B
- Last state visit
- October 3, 2025
- State visits since March 11, 2022
- 5 (including 4 inspections, 1 complaint investigated)
- Type A citations
- 6 immediate risk
- Type B citations
- 11 potential risk if not corrected
- Complaint allegations investigated
- 1: 1 substantiated, 0 not substantiated
- License active since 2006
Citations (17), newest first
- 87467(a)(3) (plan of correction due October 27, 2025): Resident Participation in Decisionmaking. Before or within two weeks of move-in, the community must meet with the resident and family to write down the care the resident will get and their preferences.
- 87303(e)(2) (plan of correction due October 4, 2025): Maintenance and Operation. Water and plumbing must be kept safe, including safe hot water temperatures, grab bars, slip-resistant tub and shower floors, and working toilets and sinks.
- 1569.618(c)(3) (plan of correction due November 20, 2024): Administrator Presence and Staffing. Rules for the administrator's presence, round-the-clock on-site management, and having enough staff.
- 87705(c)(5) (plan of correction due November 20, 2024): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
- 87465(a)(4) (plan of correction due November 20, 2024): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
Show all 8
- 87465(h)(2) (plan of correction due October 24, 2024): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 87608(a)(5)(B) (plan of correction due October 24, 2024): Postural Supports. The community must help residents with daily activities they cannot do themselves, and may use postural supports only under set conditions.
- 87468(a) (plan of correction due October 24, 2024): Personal Rights of Residents. Residents' personal rights, and the duty to explain them at admission and post them where residents and visitors can see them.
Show all citations (9 more)
- 87411(f) (plan of correction due November 22, 2023): Personnel Requirements - General. All staff must be in good health, with a health screening that includes a chest x-ray or skin test, and anyone whose illness threatens residents must be taken off duty.
- 1569.618(c)(3) (plan of correction due November 22, 2023): Administrator Presence and Staffing. Rules for the administrator's presence, round-the-clock on-site management, and having enough staff.
- 1569.625(b)(2) (plan of correction due November 22, 2023): Direct Care Staff Training. Training requirements for staff who help residents with personal daily activities.
- 1569.695(c) (plan of correction due November 22, 2023): Emergency and Disaster Plans. The community must have an emergency and disaster plan, train staff on it, hold drills and keep key resident information ready.
- 87705(c)(5) (plan of correction due November 22, 2023): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
Show all 9
- 87309(a) (plan of correction due October 26, 2023): Storage Space and Access. Rules for safely storing cleaning products, poisons, sharp objects, alcohol and other items that could harm residents.
- 87465(c)(2) (plan of correction due October 26, 2023): Incidental Medical and Dental Care Services. Staff may help a resident take as-needed nonprescription medicine only with written instructions from the resident's doctor.
- 87309(a) (plan of correction due October 28, 2022): Storage Space and Access. Rules for safely storing cleaning products, poisons, sharp objects, alcohol and other items that could harm residents.
- 87468.1(a)(2) (plan of correction due March 25, 2022): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- December 14, 2022: 1 substantiated, 1 Type B citation
Every state visit (5)
- October 3, 2025: Inspection
- October 23, 2024: Inspection
- October 25, 2023: Inspection
- October 27, 2022: Inspection
- March 11, 2022: Complaint visit
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 6 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee DE LUNA, DIOSDADO
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 015601262
- License status
- Active
- Licensed since
- 2006-11-14
- Licensed capacity
- 6
- Licensee
- DE LUNA, DIOSDADO
- County
- Alameda County
- Administrator
- De Luna
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 9.1 mi, nursing home 4.2 mi, pharmacy 1.7 mi
- Nearest hospital with an emergency room
- Stanford Health Care Tri-Valley, Pleasanton. 9.1 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- The Vineyards Healthcare Center, Livermore. 4.2 miles away, straight line.
- Nearest home health agency office
- Careplus Home Health Care Services, Inc, Livermore. 0.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 94551 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Livermore Dialysis, Livermore, 5.4 miles away, straight line (CMS rating 5 of 5 stars)
Davita Pleasanton Santa Rita Dialysis, Pleasanton, 8.7 miles away, straight line (CMS rating 4 of 5 stars)
Davita Pleasanton Dialysis Center, Pleasanton, 11.2 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars) - Hospice
- 30 Medicare hospices tell CMS they serve ZIP code 94551.
Careplus Hospice Services, Inc, office in Livermore, 0.9 miles away, straight line
Gimag Hospice & Palliative Care, office in Livermore, 2.3 miles away, straight line
One Health Hospice, Inc, office in Livermore, 3.1 miles away, straight line - Nearest geriatric medicine practice
- Careway Health Medical West PC, Dublin. 9.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- Wildfire risk to homes
- In Livermore, CA, risk to homes is greater than 67% of communities in California and 92% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively moderate, wildfire relatively moderate, tornado very low, heat wave relatively moderate, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- What does the base rate include, and when did rates last go up?
- Who is here at night? Are they awake, or asleep and on call?
- Who covers when the owner is sick, on vacation, or away for the day? Can we meet them?
- Is it one flat rate, or does it rise with care needs?
- Can you help someone who needs two people to move, or a mechanical lift?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Shannen Guest Home provide?
Shannen Guest Home is licensed by the state of California for assisted living in Livermore, California. Its licensed capacity is 6 residents.
Does Lilisity rate Shannen Guest Home?
No. We publish state licensing details for Shannen Guest Home but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Shannen Guest Home cost?
Assisted Living in California typically starts at $3,800 to $6,100 a month. Based on 267 communities that publish prices. These are area figures, not this community's price. Shannen Guest Home does not publish its prices.
How do I contact Shannen Guest Home?
Visit Shannen Guest Home at 5727 Running Hills Avenue, Livermore, CA 94551.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid