Lilisity

Assisted Living

San Leandro Senior Living

348 West Juana Avenue, San Leandro, CA 94577 · Map
Licensed for 90 residents · SAN LEANDRO SL OPCO LLC& SAN LEANDRO MGR LLC

State license active
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San Leandro Senior Living is a state-licensed assisted living community in San Leandro, California. It is licensed for 90 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Assisted LivingCare offered
90 residentsLicensed capacity
State licensedResidential care elderly, since 2009
$3,800 to $6,100/moTypical assisted living start in California, from 267 communities that publish prices

Prices

This community does not publish its prices.

Area costs

Assisted Living in California typically starts at $3,800 to $6,100 a month. Based on 267 communities that publish prices. These are area figures, not this community's price.

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

6Type A citations
17Type B citations

Last state visit: Sep 3, 2026. See the record

License

Active, 90 residents

RESIDENTIAL CARE ELDERLY 019201709, 015601394, licensed since Jan 22, 2009. Licensee SAN LEANDRO SL OPCO LLC& SAN LEANDRO MGR LLC.

Nearest emergency room

1.6 miles

Kaiser Foundation Hospital - San Leandro, rated 2 of 5 stars by CMS.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
San Leandro Senior Living this community90Not publishedActive6 Type A, 17 Type B
Heritage Haven0.0 mi27Not publishedActive3 Type A, 26 Type B
Jones Rest Home0.2 mi31Not publishedActive5 Type A, 5 Type B
Rosemont Gardens0.4 mi45Not publishedActive1 Type A, 6 Type B
Marymount Villa Retirement Center0.4 mi99Not publishedActive7 Type A, 21 Type B
State inspection record6 Type A, 17 Type B
Last state visit
September 3, 2026
State visits since March 15, 2022
29 (including 5 inspections, 14 complaints investigated)
Type A citations
6 immediate risk
Type B citations
17 potential risk if not corrected
Complaint allegations investigated
33: 9 substantiated, 24 not substantiated
  • License active since 2009

Citations (25), newest first

  • 87465(d) (plan of correction due April 17, 2026): Incidental Medical and Dental Care Services. If a resident cannot judge or explain their need for as-needed medicine, staff must call the doctor before each dose and write down the doctor's directions.
  • 87465(h)(1)(3) (plan of correction due April 17, 2026): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
  • 87303(a) (plan of correction due February 6, 2026): Maintenance and Operation. The building must be kept clean, safe, sanitary and in good repair.
  • 87412(a) (plan of correction due February 4, 2026): Personnel Records. The community must keep a personnel record for the licensee, administrator and each employee with required information such as age, background and health screening.
  • 87309(a)(1) (plan of correction due January 29, 2026): Storage Space and Access. Cleaning products, poisons, knives, matches, tools and other dangerous items must be kept in locked storage and not left unattended.
Show all 8
  • 87468.2(a)(4) (plan of correction due March 14, 2025): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
  • 87458(a) (plan of correction due January 6, 2025): Medical Assessment. Requirements for a medical assessment by a licensed medical professional before a resident moves in.
  • 87208 (plan of correction due November 7, 2024): Plan of Operation. The community must keep a current written plan of operation describing its program and services, and run the community according to it.
Show all citations (17 more)
  • 87224(5)(A) (plan of correction due November 5, 2024): Eviction Procedures. Rules for evicting a resident: the allowed reasons, written notice, and reporting the eviction to the state.
  • 87465(a)(4) (plan of correction due September 5, 2024): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
  • 87355(e)(2) (plan of correction due May 30, 2024): Criminal Record Clearance. Staff, volunteers and others who need a background check must have a criminal record clearance or exemption before they work, live or volunteer in the community.
  • 87307(a)(30)(F) (plan of correction due April 3, 2024): Personal Accommodations and Services. Rules for living space and safety, including common rooms, bedrooms, bathrooms, hazards and resident supervision.
  • 87309(a) (plan of correction due March 21, 2024): Storage Space and Access. Rules for safely storing cleaning products, poisons, sharp objects, alcohol and other items that could harm residents.
Show all 17
  • 87355(e) (plan of correction due February 2, 2024): Criminal Record Clearance. Staff, volunteers and others who need a background check must have a criminal record clearance or exemption before they work, live or volunteer in the community.
  • 87211(a)(1)(A) (plan of correction due January 25, 2024): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
  • 87465(h)(2) (plan of correction due May 16, 2023): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
  • 87303(a) (plan of correction due February 23, 2023): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
  • 87303(a) (plan of correction due May 18, 2022): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
  • 87303(e)(4) (plan of correction due May 18, 2022): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
  • 87303(b) (plan of correction due May 18, 2022): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
  • 87303(a) (plan of correction due May 18, 2022): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
  • 87211(a) (plan of correction due May 5, 2022): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
  • 87224(a)(4) (plan of correction due April 25, 2022): Eviction Procedures. A resident may be evicted only for listed reasons, such as unpaid fees or breaking facility rules, generally with 30 days' written notice.
  • 87463(a) (plan of correction due April 25, 2022): Reappraisals. Rules for updating each resident's needs appraisal at least once a year or when their condition changes, and acting on those changes.
  • 87705(c)(5)(a) (plan of correction due April 19, 2022): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.

Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.

Complaints with substantiated allegations (date the finding was approved)

  • March 12, 2025: 1 substantiated, 4 unsubstantiated, 1 Type B citation
  • November 5, 2024: 2 substantiated, 1 unsubstantiated, 2 Type B citations
  • May 22, 2024: 1 substantiated, 1 Type B citation
  • October 30, 2023: 3 substantiated, 3 Type B citations
  • July 10, 2023: 1 substantiated, 3 unsubstantiated, 1 Type A citation
  • February 22, 2023: 1 substantiated
Complaints with no substantiated allegation (8)
  • September 18, 2026: 5 unsubstantiated
  • January 6, 2026: 1 unsubstantiated
  • October 6, 2025: 1 unfounded
  • September 25, 2024: 2 unsubstantiated
  • November 14, 2023: 1 unsubstantiated
Show all 8
  • November 6, 2023: 1 unsubstantiated
  • August 16, 2023: 4 unsubstantiated
  • October 18, 2022: 1 unsubstantiated
Every state visit (35)
  • September 3, 2026: Complaint visit
  • April 16, 2026: Other visit
  • January 28, 2026: Inspection
  • September 25, 2025: Complaint visit
  • March 20, 2025: Other visit
Show all 32
  • February 25, 2025: Complaint visit (2)
  • January 7, 2025: Inspection
  • December 4, 2024: Other visit
  • December 4, 2024: Complaint visit
  • October 28, 2024: Complaint visit
  • October 24, 2024: Other visit
  • September 18, 2024: Complaint visit
  • September 5, 2024: Complaint visit (2)
  • July 30, 2024: Other visit
  • May 29, 2024: Other visit
  • March 20, 2024: Other visit
  • March 20, 2024: Complaint visit
  • January 31, 2024: Inspection
  • January 18, 2024: Other visit
  • October 20, 2023: Complaint visit
  • August 2, 2023: Complaint visit
  • May 12, 2023: Complaint visit (2)
  • February 15, 2023: Other visit
  • January 26, 2023: Other visit
  • January 25, 2023: Inspection
  • January 17, 2023: Complaint visit
  • June 2, 2022: Complaint visit
  • May 4, 2022: Other visit
  • May 4, 2022: Complaint visit
  • April 18, 2022: Other visit
  • April 14, 2022: Inspection
  • March 15, 2022: Complaint visit

Read every report on the state’s site →

Earlier license at this community

A new license is issued when a community changes owners or operators. Records under an earlier license may describe a different operator.

What these terms mean

Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”

Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.

CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.

This community is licensed for 90 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”

License and ownershipActive license, licensee SAN LEANDRO SL OPCO LLC& SAN LEANDRO MGR LLC
License type
RESIDENTIAL CARE ELDERLY
License number
019201709, 015601394
License status
Active
Licensed since
2009-01-22
Licensed capacity
90
Licensee
SAN LEANDRO SL OPCO LLC& SAN LEANDRO MGR LLC
Administrator
Glenda Bertucci

Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Administrator name from the California licensing record, as of Sep 9, 2026.

Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs

How Medicaid pays for care in California

  • Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
  • Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)

Ask the community whether it accepts Medicaid.

Location and nearby careNearest hospital 1.6 mi, nursing home 0.1 mi, pharmacy 0.1 mi
Nearest hospital with an emergency room
Kaiser Foundation Hospital - San Leandro, San Leandro. 1.6 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
Nearest Medicare nursing home
San Leandro Healthcare Center, San Leandro. 0.1 miles away, straight line.
Nearest home health agency office
Senior Pro Services, LLC, San Leandro. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 0.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 94577 as metropolitan (metropolitan core).
Dialysis within 15 miles
Shc San Leandro, San Leandro, 0.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Shc Wb San Leandro, San Leandro, 0.8 miles away, straight line (CMS rating 5 of 5 stars)
Davita East Bay Peritoneal Dialysis Center, San Leandro, 0.9 miles away, straight line (CMS rating 5 of 5 stars)
Hospice
50 Medicare hospices tell CMS they serve ZIP code 94577.
A1 Pro Hospice Care, office in San Leandro, 2.2 miles away, straight line
Pathways Home Health And Hospice, office in Oakland, 2.6 miles away, straight line
Accentcare Hospice & Palliative Care Of Ca - Oakla, office in Oakland, 3.1 miles away, straight line
Nearest geriatric medicine practice
Alameda Health System, San Leandro. 0.9 miles away, straight line. 2 geriatric medicine doctors listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively high. By hazard: inland flooding relatively moderate, tornado very low, heat wave relatively low, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The state recorded a finding in March 2025. What was it, and how was it fixed?
  2. What does the base rate include, and when did rates last go up?
  3. How many caregivers are on duty during the day and at night?
  4. What happens if care needs increase? When would someone need to move?
  5. What fees are charged at move-in?
  6. How do you tell families about falls, illness or changes?
  7. How long have the executive director and the head of care been here?
  8. Who gives medications, and what training do they have?
  9. For what reasons can a resident be asked to leave?
  10. Is the apartment held during a hospital stay, and at what cost?
What we checked13 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
California Department of Social Services, Community Care Licensing inspection recordsSep 28, 2026See above
California Medicaid provider listMar 3, 2026Not on the state list we checked. These lists are often incomplete.
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: no FEMA wildfire rating of moderate or higher here
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteNo plain statements of services found
Common questionsAnswers to 4 questions families ask
What type of care does San Leandro Senior Living provide?

San Leandro Senior Living is licensed by the state of California for assisted living in San Leandro, California. Its licensed capacity is 90 residents.

Does Lilisity rate San Leandro Senior Living?

No. We publish state licensing details for San Leandro Senior Living but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does San Leandro Senior Living cost?

Assisted Living in California typically starts at $3,800 to $6,100 a month. Based on 267 communities that publish prices. These are area figures, not this community's price. San Leandro Senior Living does not publish its prices.

How do I contact San Leandro Senior Living?

Use San Leandro Senior Living's website, sanleandrosmiles.com, or visit at 348 West Juana Avenue, San Leandro, CA 94577.

Choosing assisted livingOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

Report a wrong fact

How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid