Assisted Living
Mountain View Center
715 West Baseline Road, Claremont, CA 91711 · Map
Licensed for 40 residents · MOUNTAIN VIEW CENTERS
Mountain View Center is a state-licensed assisted living community in Claremont, California. It is licensed for 40 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 40 residents
RESIDENTIAL CARE ELDERLY 197801605, licensed since Aug 29, 1997. Licensee MOUNTAIN VIEW CENTERS.
Nearest emergency room
3.1 miles
Montclair Hospital Medical Center, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Mountain View Center this community | 40 | Not published | Active | 18 Type A, 39 Type B | |
| Genesis Manor II | 0.2 mi | 6 | $1,836/mo | Active | 0 Type A, 0 Type B |
| Genesis Manor V | 0.2 mi | 6 | $1,836/mo | Active | 1 Type A, 0 Type B |
| Fil-Am Home for Seniors II | 0.5 mi | 6 | Not published | Active | 3 Type A, 22 Type B |
| House of Grace 3 | 0.6 mi | 6 | Not published | Active | 3 Type A, 4 Type B |
State inspection record18 Type A, 39 Type B
- Last state visit
- September 4, 2026
- State visits since September 16, 2021
- 45 (including 4 inspections, 25 complaints investigated)
- Type A citations
- 18 immediate risk
- Type B citations
- 39 potential risk if not corrected
- Complaint allegations investigated
- 89: 24 substantiated, 65 not substantiated
- License active since 1997
Citations (57), newest first
- 87468.1(a)(12)(13) (plan of correction due February 23, 2026): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87468.1(a)(2) (plan of correction due November 11, 2025): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87412(c)(2)(D) (plan of correction due August 29, 2025): Personnel Records. Personnel records must show that staff completed required training and orientation.
- 1569.625(b)(2) (plan of correction due August 29, 2025): Direct Care Staff Training. Training requirements for staff who help residents with personal daily activities.
- 87303(e)(2) (plan of correction due August 27, 2025): Maintenance and Operation. Water and plumbing must be kept safe, including safe hot water temperatures, grab bars, slip-resistant tub and shower floors, and working toilets and sinks.
Show all 8
- 87303(i)(1)(B) (plan of correction due August 26, 2025): Maintenance and Operation. Communities with 16 or more residents, or with separate floors or buildings, must have a call signal system from each resident's unit to staff.
- 87468.2(a)(4) (plan of correction due June 29, 2025): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87468.2(a)(4) (plan of correction due November 2, 2024): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
Show all citations (49 more)
- 87465(a)(1) (plan of correction due November 2, 2024): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87468.2(4) (plan of correction due October 11, 2024): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87303(a) (plan of correction due August 10, 2024): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87705(c)(5) (plan of correction due December 15, 2023): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
- 87555(b)(26) (plan of correction due December 5, 2023): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
Show all 49
- 1569.605 (plan of correction due September 2, 2023): Liability Insurance. The community must carry liability insurance of at least $1 million per occurrence and $3 million per year for injuries to residents and guests.
- 87705(f)(1) (plan of correction due September 2, 2023): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
- 87555(b)(28) (plan of correction due May 23, 2023): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
- 87303(i)(1)(B) (plan of correction due May 23, 2023): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87211(a)(1)(D) (plan of correction due February 20, 2023): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
- 87224(a) (plan of correction due February 10, 2023): Eviction Procedures. A resident may be evicted only for listed reasons, such as unpaid fees or breaking facility rules, generally with 30 days' written notice.
- 87463(a) (plan of correction due February 10, 2023): Reappraisals. Rules for updating each resident's needs appraisal at least once a year or when their condition changes, and acting on those changes.
- 87466 (plan of correction due February 10, 2023): Observation of the Resident. Staff must watch residents for changes in their physical, mental, emotional and social condition, write changes down, and tell the resident's doctor and responsible person.
- 87411(a) (plan of correction due February 7, 2023): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87411(a) (plan of correction due January 12, 2023): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87555(b)(16) (plan of correction due October 13, 2022): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
- 87411(c)(1) (plan of correction due October 13, 2022): Personnel Requirements - General. Staff who help residents with personal daily activities must receive initial and yearly training, including first aid.
- 87618(b)(3)(B) (plan of correction due October 13, 2022): Oxygen Administration - Gas and Liquid. For residents using oxygen, the community must monitor their use of the equipment, ensure skilled help when needed, and follow oxygen safety rules.
- 87468(c)(2)(A) (plan of correction due October 13, 2022): Personal Rights of Residents. The community must prominently post residents' rights, a nondiscrimination notice and how to file complaints.
- 87411(a) (plan of correction due October 7, 2022): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87468.2(a)(4) (plan of correction due October 7, 2022): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87303(i)(1)(B) (plan of correction due October 7, 2022): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87303(e) (plan of correction due October 7, 2022): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87211(a)(1)(D) (plan of correction due August 26, 2022): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
- 87307(a)(3)(A) (plan of correction due July 12, 2022): Personal Accommodations and Services. Rules for living space and safety, including common rooms, bedrooms, bathrooms, hazards and resident supervision.
- 87307(a)(3)(A) (plan of correction due July 12, 2022): Personal Accommodations and Services. Rules for living space and safety, including common rooms, bedrooms, bathrooms, hazards and resident supervision.
- 1569.38(b)(1) (plan of correction due May 4, 2022): Posting of Licensing Reports. The community must post its recent licensing reports where they can be seen and tell new residents they are available.
- 87411(a) (plan of correction due May 3, 2022): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87468.1(a)(3) (plan of correction due April 20, 2022): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 1569.38(b)(1) (plan of correction due April 18, 2022): Posting of Licensing Reports. The community must post its recent licensing reports where they can be seen and tell new residents they are available.
- 87415(a)(2) (plan of correction due November 10, 2021): Night Supervision. Rules for overnight supervision from 10 p.m. to 6 a.m., including how many staff must be awake or on call.
- 87211(a)(1)(D) (plan of correction due November 10, 2021): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
- 87211(a)(1)(D) (plan of correction due November 10, 2021): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
- 87608(a)(3) (plan of correction due November 10, 2021): Postural Supports. The community must help residents with daily activities they cannot do themselves, and may use postural supports only under set conditions.
- 87411(a) (plan of correction due November 10, 2021): Personnel Requirements - General. General staffing rules: enough competent staff, minimum age, training, good health and background clearance before starting work.
- 87468.1(a)(2) (plan of correction due November 10, 2021): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87468.1(a)(3) (plan of correction due November 5, 2021): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87468.1(a)(3) (plan of correction due November 4, 2021): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87468.1(a)(3) (plan of correction due November 4, 2021): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87608(a)(3) (plan of correction due November 1, 2021): Postural Supports. The community must help residents with daily activities they cannot do themselves, and may use postural supports only under set conditions.
- 87618(b)(5) (plan of correction due October 7, 2021): Oxygen Administration - Gas and Liquid. For residents using oxygen, the community must monitor their use of the equipment, ensure skilled help when needed, and follow oxygen safety rules.
- 87608(a)(5)(B) (plan of correction due October 7, 2021): Postural Supports. The community must help residents with daily activities they cannot do themselves, and may use postural supports only under set conditions.
- 87705(c)(6) (plan of correction due October 7, 2021): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
- 87705(l)(2) (plan of correction due October 1, 2021): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
- 1569.695(a)(4)(B) (plan of correction due September 23, 2021): Emergency and Disaster Plans. The community must have an emergency and disaster plan, train staff on it, hold drills and keep key resident information ready.
- 15969.695(a)(7)(F) (plan of correction due September 23, 2021): Plain meaning not available; see the state’s report.
- 15969.695(b) (plan of correction due September 23, 2021): Plain meaning not available; see the state’s report.
- 15969.695(f)(2)(B) (plan of correction due September 23, 2021): Plain meaning not available; see the state’s report.
- 15969.695(a)(3) (plan of correction due September 23, 2021): Plain meaning not available; see the state’s report.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- February 19, 2026: 1 substantiated, 1 Type B citation
- November 18, 2025: 1 substantiated, 2 unsubstantiated, 1 Type B citation
- July 10, 2025: 1 substantiated, 1 unsubstantiated, 1 Type A citation
- November 14, 2024: 3 substantiated, 3 Type A citations
- June 15, 2023: 6 substantiated, 2 unsubstantiated, 2 Type A citations, 5 Type B citations
Show all 8
- March 1, 2023: 1 substantiated, 1 unsubstantiated, 1 Type B citation
- February 9, 2023: 2 substantiated, 4 unsubstantiated, 3 Type B citations
- February 2, 2023: 1 substantiated, 7 unsubstantiated, 2 Type B citations
Show all (6 more)
- August 31, 2022: 1 substantiated, 4 unsubstantiated, 1 Type B citation
- May 12, 2022: 1 substantiated, 1 Type A citation
- May 10, 2022: 1 substantiated, 2 unsubstantiated, 1 Type B citation
- April 20, 2022: 2 substantiated, 1 Type A citation, 1 Type B citation
- January 5, 2022: 2 substantiated, 1 Type A citation, 1 Type B citation
- September 22, 2021: 1 substantiated, 2 unsubstantiated
Complaints with no substantiated allegation (11)
- February 24, 2026: 1 unsubstantiated
- February 24, 2026: 3 unsubstantiated
- December 13, 2024: 5 unsubstantiated
- April 2, 2024: 1 unsubstantiated
- February 6, 2024: 7 unsubstantiated
Show all 11
- January 5, 2024: 9 unsubstantiated
- March 22, 2023: 5 unsubstantiated
- December 27, 2022: 5 unsubstantiated
- September 1, 2022: 1 unsubstantiated
- August 18, 2022: 2 unsubstantiated
- November 28, 2021: 1 unsubstantiated
Every state visit (63)
- September 3, 2026: Other visit
- February 17, 2026: Complaint visit (3)
- January 23, 2026: Complaint visit
- November 3, 2025: Complaint visit (2)
- August 26, 2025: Inspection
Show all 49
- June 28, 2025: Complaint visit (2)
- December 10, 2024: Complaint visit
- November 21, 2024: Complaint visit
- November 1, 2024: Complaint visit
- October 11, 2024: Complaint visit
- September 12, 2024: Complaint visit
- July 27, 2024: Inspection
- March 14, 2024: Complaint visit
- January 25, 2024: Complaint visit
- December 5, 2023: Other visit
- December 4, 2023: Other visit
- November 13, 2023: Complaint visit
- September 21, 2023: Complaint visit
- September 1, 2023: Inspection
- June 13, 2023: Other visit
- May 16, 2023: Other visit
- February 14, 2023: Complaint visit
- February 6, 2023: Complaint visit (2)
- February 1, 2023: Other visit
- February 1, 2023: Complaint visit (2)
- January 20, 2023: Other visit
- January 20, 2023: Complaint visit
- December 29, 2022: Complaint visit (2)
- November 14, 2022: Complaint visit
- October 28, 2022: Other visit
- October 6, 2022: Other visit
- October 6, 2022: Inspection
- August 16, 2022: Complaint visit (2)
- August 12, 2022: Complaint visit (2)
- July 12, 2022: Other visit
- July 12, 2022: Complaint visit (2)
- June 8, 2022: Other visit
- May 26, 2022: Other visit
- May 11, 2022: Other visit
- May 3, 2022: Complaint visit
- April 28, 2022: Other visit
- April 21, 2022: Complaint visit (2)
- April 19, 2022: Complaint visit
- April 14, 2022: Other visit
- November 3, 2021: Complaint visit (3)
- October 27, 2021: Complaint visit (2)
- October 26, 2021: Complaint visit
- September 30, 2021: Other visit
- September 16, 2021: Other visit
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 40 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee MOUNTAIN VIEW CENTERS
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 197801605
- License status
- Active
- Licensed since
- 1997-08-29
- Licensed capacity
- 40
- Licensee
- MOUNTAIN VIEW CENTERS
- County
- Los Angeles County
- Administrator
- Laura Hernandez
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsOn the California list of Medicaid providers (2026)
On the California list of Medicaid providers. Listed as MOUNTAIN VIEW COTTAGES under Assisted Living Waiver (ALW). (state list, as of Mar 3, 2026)
Being on the list means the community has taken part in the program. Ask whether it has a Medicaid opening now, and how many residents it serves on Medicaid.
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Staff pay and workplace safety1 federal wage case, no violations found
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
DOL also concluded 1 case here with no violations found, most recently for a period ending Jan 29, 2013.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby careNearest hospital 3.1 mi, nursing home 2.2 mi, pharmacy 1.8 mi
- Nearest hospital with an emergency room
- Montclair Hospital Medical Center, Montclair. 3.1 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Pilgrim Place Health Services Center, Claremont. 2.2 miles away, straight line.
- Nearest home health agency office
- Arise Home Care Corp, Claremont. 0.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Pharmacy. 1.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 91711 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Upland Colonies Dialysis, Upland, 2.3 miles away, straight line (CMS rating 2 of 5 stars)
Davita Montclair Dialysis Center, Montclair, 2.3 miles away, straight line (CMS rating 3 of 5 stars)
Pomona Dialysis Center, Inc., Pomona, 3.0 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 131 Medicare hospices tell CMS they serve ZIP code 91711.
Gmc Professional Hospice Care, Inc, office in Claremont, 0.8 miles away, straight line
Serenity Hospice Care, office in Claremont, 0.9 miles away, straight line
Nova Home Hospice Inc, office in Upland, 1.5 miles away, straight line - Nearest geriatric medicine practice
- Golden State Medical Group, Montclair. 2.8 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- Wildfire risk to homes
- In Claremont, CA, risk to homes is greater than 99% of communities in California and 100% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding very high, wildfire relatively high, tornado very low, heat wave relatively low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in February 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked14 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Los Angeles County Department of Public Health, Environmental Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Mountain View Center provide?
Mountain View Center is licensed by the state of California for assisted living in Claremont, California. Its licensed capacity is 40 residents.
Does Lilisity rate Mountain View Center?
No. We publish state licensing details for Mountain View Center but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Mountain View Center cost?
Assisted Living in Los Angeles County typically starts at $3,750 to $7,300 a month. Based on 42 communities that publish prices. These are area figures, not this community's price. Mountain View Center does not publish its prices.
How do I contact Mountain View Center?
Use Mountain View Center's website, mvcenters.com, or visit at 715 West Baseline Road, Claremont, CA 91711.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid