Assisted Living
Ivy Park at San Tomas
3930 Williams Rd, San Jose, CA 95117 · Map
Licensed for 82 residents · WEST VALLEY MC,LLC; OAKMONT MANAGEMENT GROUP LLC
Ivy Park at San Tomas is a state-licensed assisted living community in San Jose, California. It is licensed for 82 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What Ivy Park at San Tomas says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
Our memory care neighborhood, Evergreen, is a place of comfort, safety, and connection.
(page, checked Oct 12, 2026) - Offers diabetes care.
Diabetic management
(page, checked Oct 15, 2026) - Provides transportation.
Scheduled transportation
(page, checked Oct 15, 2026) - Pets allowed.
Pet-friendly
(page, checked Oct 15, 2026) - Apartment types named: studio, private room, semi-private room.
With upgraded features and large windows, you will feel right at home in your private studio or semi-private suite.
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 82 residents
RESIDENTIAL CARE ELDERLY 435202874, licensed since Jun 6, 2023. Licensee WEST VALLEY MC,LLC; OAKMONT MANAGEMENT GROUP LLC.
Nearest emergency room
2.2 miles
Santa Clara Valley Medical Center, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Ivy Park at San Tomas this community | 82 | Not published | Active | 9 Type A, 6 Type B | |
| Golden Shore Care Home | 0.3 mi | 6 | Not published | Active | 0 Type A, 3 Type B |
| Andrea's Elderly Care Facility 1 | 0.4 mi | 12 | Not published | Active | 1 Type A, 4 Type B |
| Angels Senior Care Home | 0.5 mi | 6 | Not published | Active | 3 Type A, 7 Type B |
| Venetian Residential Care | 0.8 mi | 6 | Not published | Active | 0 Type A, 3 Type B |
State inspection record9 Type A, 6 Type B
- Last state visit
- September 24, 2026
- State visits since May 5, 2023
- 28 (including 3 inspections, 17 complaints investigated)
- Type A citations
- 9 immediate risk
- Type B citations
- 6 potential risk if not corrected
- Complaint allegations investigated
- 56: 7 substantiated, 49 not substantiated
- License active since 2023
Citations (15), newest first
- 87463(a) (plan of correction due August 19, 2026): Reappraisals. The resident's needs appraisal must be updated in writing when their condition changes significantly, and at least once every 12 months.
- 87468.2(a)(4) (plan of correction due August 13, 2026): Additional Personal Rights of Residents in Privately Operated Facilities. Residents of privately operated communities have added rights, such as personal privacy, confidential records and help exercising their rights.
- 87309(a) (plan of correction due August 12, 2026): Storage Space and Access. Cleaning products, poisons, knives, matches, tools and other dangerous items must be kept in locked storage and not left unattended.
- 87303(a) (plan of correction due July 18, 2026): Maintenance and Operation. The building must be kept clean, safe, sanitary and in good repair.
- 87705(e)(3) (plan of correction due May 29, 2026): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
Show all 8
- 87506(e)87506(e) (plan of correction due April 29, 2026): Resident Records. What must be in each resident's record, and keeping records confidential and available to the state.
- 87465(h)(6) (plan of correction due April 16, 2026): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 87464(f)(4) (plan of correction due January 9, 2026): Basic Services. Basic services must include care and supervision.
Show all citations (7 more)
- 87465(g) (plan of correction due August 28, 2025): Incidental Medical and Dental Care Services. The community must call 911 right away when an injury or other emergency threatens a resident's health.
- 87468.2(a)(4) (plan of correction due August 28, 2025): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87465(h)(6)(A-F) (plan of correction due July 15, 2025): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 87411(a) (plan of correction due July 9, 2025): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87411(a) (plan of correction due December 16, 2024): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87705(l)(2) (plan of correction due October 18, 2024): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
- 87211(a)(1)(D) (plan of correction due August 2, 2023): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- September 15, 2026: 1 substantiated, 3 unsubstantiated, 1 unfounded, 1 Type A citation
- June 23, 2026: 1 substantiated, 2 unfounded, 1 Type A citation
- January 7, 2026: 3 substantiated, 9 unsubstantiated, 1 unfounded, 2 Type A citations, 1 Type B citation
- July 15, 2025: 1 substantiated, 2 unsubstantiated, 1 Type A citation, 1 Type B citation
- December 17, 2024: 1 substantiated, 1 Type A citation
Complaints with no substantiated allegation (12)
- June 8, 2026: 1 unsubstantiated
- June 8, 2026: 1 unsubstantiated, 1 unfounded
- May 19, 2026: 3 unsubstantiated
- May 14, 2026: 5 unsubstantiated
- April 21, 2026: 2 unfounded
Show all 12
- March 24, 2026: 2 unfounded
- January 30, 2026: 1 unfounded
- August 21, 2025: 4 unsubstantiated
- July 15, 2025: 1 unsubstantiated, 2 unfounded
- July 15, 2025: 5 unsubstantiated
- December 17, 2024: 2 unsubstantiated
- November 6, 2024: 1 unfounded
Every state visit (46)
- September 4, 2026: Other visit
- August 26, 2026: Other visit
- August 21, 2026: Other visit
- August 12, 2026: Other visit (2)
- August 12, 2026: Complaint visit (3)
Show all 33
- July 29, 2026: Other visit
- July 17, 2026: Other visit
- May 28, 2026: Complaint visit (2)
- May 26, 2026: Complaint visit
- May 15, 2026: Complaint visit (2)
- May 11, 2026: Other visit
- May 11, 2026: Complaint visit
- April 22, 2026: Other visit
- April 22, 2026: Complaint visit
- April 9, 2026: Inspection
- March 18, 2026: Complaint visit
- January 28, 2026: Complaint visit (2)
- December 31, 2025: Other visit
- December 30, 2025: Complaint visit (3)
- August 27, 2025: Complaint visit
- July 17, 2025: Other visit
- July 8, 2025: Complaint visit (5)
- June 26, 2025: Inspection
- June 26, 2025: Complaint visit
- June 18, 2025: Other visit
- May 21, 2025: Other visit
- December 15, 2024: Complaint visit (2)
- October 17, 2024: Other visit
- October 17, 2024: Complaint visit
- June 21, 2024: Inspection
- August 1, 2023: Other visit
- May 24, 2023: Other visit
- May 5, 2023: Other visit
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 82 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee WEST VALLEY MC,LLC; OAKMONT MANAGEMENT GROUP LLC
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 435202874
- License status
- Active
- Licensed since
- 2023-06-06
- Licensed capacity
- 82
- Licensee
- WEST VALLEY MC,LLC; OAKMONT MANAGEMENT GROUP LLC
- County
- Santa Clara County
- Administrator
- Karen Nickolai
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 2.2 mi, nursing home 0.7 mi, pharmacy 0.8 mi
- Nearest hospital with an emergency room
- Santa Clara Valley Medical Center, San Jose. 2.2 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Creekside Post-acute, San Jose. 0.7 miles away, straight line.
- Nearest home health agency office
- Lorian Health, San Jose. 0.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 95117 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Shc Stevens Creek, San Jose, 1.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Santa Clara Valley Renal Care Center, San Jose, 2.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Davita Stevens Creek Dialysis, San Jose, 2.1 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 26 Medicare hospices tell CMS they serve ZIP code 95117.
Redwood Hospice, office in San Jose, 1.1 miles away, straight line (CMS family survey rating 2 of 5 stars)
Sutter Care At Home, office in Saratoga, 2.7 miles away, straight line (CMS family survey rating 3 of 5 stars)
Accentcare Hospice & Palliative Care Of Northern C, office in San Jose, 3.4 miles away, straight line - Nearest geriatric medicine practice
- County Of Santa Clara, San Jose. 2.2 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively high, tornado very low, heat wave relatively moderate, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in September 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked14 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| County of Santa Clara Department of Environmental Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Ivy Park at San Tomas provide?
Ivy Park at San Tomas is licensed by the state of California for assisted living in San Jose, California. Its licensed capacity is 82 residents.
Does Lilisity rate Ivy Park at San Tomas?
No. We publish state licensing details for Ivy Park at San Tomas but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Ivy Park at San Tomas cost?
Assisted Living in Santa Clara County typically starts at $4,000 to $6,500 a month. Based on 15 communities that publish prices. These are area figures, not this community's price. Ivy Park at San Tomas does not publish its prices.
How do I contact Ivy Park at San Tomas?
Use Ivy Park at San Tomas's website, ivyliving.com/santomas, or visit at 3930 Williams Rd, San Jose, CA 95117.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid