Nursing home
Creekside Post-Acute
3580 Payne Avenue, San Jose, CA 95117 · Map
For profit - Limited Liability company · Part of Links Healthcare Group (31 facilities) · 130 certified beds
Creekside Post-Acute is a Medicare-certified nursing home in San Jose, California. CMS rates it 4 out of 5 stars overall (3/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.11 hours per resident per day, below the California average of 4.51. Its most recent inspection on Dec 5, 2024 cited 7 deficiencies.
- 1 fine totaling $20,248In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Creekside Post-Acute compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.11 | 4.51 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.80 | 0.65 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.49 | 2.64 | 2.34 | below avg |
| Nursing staff turnover | 98.5% | 38.1% | 46.4% | above avg |
| Deficiencies cited, last inspection | 7.0 | 15.4 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the September 23, 2025 inspection was corrected by October 19, 2025
Penalties in CMS records: 1 fine totaling $20,248, 1 total penalty.
What inspectors found at Creekside Post-Acute
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Sep 23, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Sep 23, 2025 · Full report (PDF) - Potential for harm
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · Jun 10, 2025 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Apr 15, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Dec 5, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Dec 5, 2024 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Dec 5, 2024 · Full report (PDF) - Potential for harm
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies · Nov 8, 2024 · Full report (PDF) - Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Nov 8, 2024 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Nov 8, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Sep 6, 2024 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 30, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 3580 Payne Avenue
San Jose, CA 95117 - CMS certification #
- 055884
- Ownership
- For profit - Limited Liability company
- Certified beds
- 130
- Avg residents/day
- 124.5
- Provider type
- Medicare and Medicaid
- First certified
- 1968-03-12
- Chain
- Links Healthcare Group (31 facilities)
- Setting
- Urban
Part of Links Healthcare Group
Links Healthcare Group operates 31 nursing facilities across the United States. View all Links Healthcare Group facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Creekside Post-Acute using Google Maps.
Other public records
- Kitchen 3 inspections by County of Santa Clara Department of Environmental Health since 2025; latest Green (pass) (July 2026)
Full public records, with dates and sources
Kitchen inspections
The local health department inspects the kitchen that serves residents. Results are in the agency's own words.
County of Santa Clara Department of Environmental Health: Creekside Post - Acute
- Jul 14, 2026 (routine inspection): Green (pass).
1 violation
- Hot and cold water available (Minor). Inspector’s note: Hot running water connection at the janitorial sink was not working. [CA] Hot water shall be supplied at a minimum temperature of at least 120°F measured from the faucet throughout facility except at handwash sinks.
- Oct 16, 2025 (routine inspection): Green (pass).
2 violations
- Hot and cold water available (Minor). Inspector’s note: A Two-Compartment sink in a food prep area measured 107 F. [CA] Hot water shall be supplied at a minimum temperature of at least 120°F measured from the faucet throughout facility except at handwash sinks.
- Food storage: food storage containers identified (Minor). Inspector’s note: A dry storage shelving with chicken gravy powder had a build up of a debris. [CA] Clean and sanitize shelving to prevent cross contamination. [COS] PIC clean the shelve.
- Jan 14, 2025 (routine inspection): Green (pass).
1 violation
- Adequate handwash facilities supplied, accessible (Minor). Inspector’s note: Paper towel was stuck in the paper towel dispenser. [CA] Properly wash hands with soap, warm water and dry using single use paper towels as required. Keep paper trowel accessible at all times.
Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. G (Green): Pass. Y (Yellow): Conditional pass; major violations found, follow-up inspection required. R (Red): Closed; an imminent health hazard was found. Major violation: The county's critical (major) violation flag.
Location and nearby care
- Nearest hospital with an emergency room
- Santa Clara Valley Medical Center, San Jose. 1.9 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- A Grace Sub Acute & Skilled Care, San Jose. 0.6 miles away, straight line.
- Nearest home health agency office
- Focus Health, San Jose. 0.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 95117 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Shc San Jose LLC, San Jose, 1.7 miles away, straight line (CMS rating 3 of 5 stars)
Santa Clara Valley Renal Care Center, San Jose, 1.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Shc Stevens Creek, San Jose, 1.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 26 Medicare hospices tell CMS they serve ZIP code 95117.
Redwood Hospice, office in San Jose, 0.6 miles away, straight line (CMS family survey rating 2 of 5 stars)
Sutter Care At Home, office in Saratoga, 2.8 miles away, straight line (CMS family survey rating 3 of 5 stars)
Accentcare Hospice & Palliative Care Of Northern C, office in San Jose, 3.0 miles away, straight line - Nearest geriatric medicine practice
- County Of Santa Clara, San Jose. 1.9 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively moderate, tornado very low, heat wave relatively moderate, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| County of Santa Clara Department of Environmental Health kitchen inspections | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Creekside Post-Acute a good nursing home?
CMS gives Creekside Post-Acute an overall rating of 4 out of 5 stars, including 3/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Creekside Post-Acute staffed?
Creekside Post-Acute reports 4.11 total nurse hours per resident per day, compared with the California average of 4.51.
Has Creekside Post-Acute had inspection problems?
Its most recent CMS inspection cited 7 deficiencies.
How many beds does Creekside Post-Acute have?
Creekside Post-Acute is certified for 130 beds.