Assisted Living
Flowers Family Care
1009 W 20th St., Santa Ana, CA 92706 · Map
Licensed for 6 residents · FLOWERS FAMILY CARE LLC
Flowers Family Care is a state-licensed assisted living community in Santa Ana, California. It is licensed for 6 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 6 residents
RESIDENTIAL CARE ELDERLY 306006116, licensed since Apr 20, 2022. Licensee FLOWERS FAMILY CARE LLC.
Nearest emergency room
1.6 miles
Providence St. Joseph Hospital, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Flowers Family Care this community | 6 | Not published | Active | 7 Type A, 7 Type B | |
| Willow View Gardens Memory Care & Assisted Living | 0.7 mi | 130 | Not published | Active | 7 Type A, 11 Type B |
| Garden of Sage Guest Home | 0.9 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
| St. Francis Home | 1.2 mi | 74 | $2,000/mo | Active | 0 Type A, 4 Type B |
| Oakmont of Orange | 1.2 mi | 155 | Not published | Active | 5 Type A, 4 Type B |
State inspection record7 Type A, 7 Type B
- Last state visit
- July 31, 2026
- State visits since February 22, 2022
- 14 (including 3 inspections, 3 complaints investigated)
- Type A citations
- 7 immediate risk
- Type B citations
- 7 potential risk if not corrected
- Complaint allegations investigated
- 13: 1 substantiated, 12 not substantiated
- License active since 2022
Citations (14), newest first
- 87411(h) (plan of correction due May 9, 2026): Personnel Requirements - General. General staffing rules: enough competent staff, minimum age, training, good health and background clearance before starting work.
- 87307(e)(1)(A) (plan of correction due April 21, 2026): Personal Accommodations and Services. Rules for living space and safety, including common rooms, bedrooms, bathrooms, hazards and resident supervision.
- 87463(h) (plan of correction due April 21, 2026): Reappraisals. The community must ask every resident to have a routine visit with a licensed medical professional once a year and record the visit or any refusal.
- 87705(f)(2) (plan of correction due April 8, 2026): Care of Persons with Dementia. Communities that lock exterior doors or perimeter gates must get fire clearance approval, make sure staff can unlock them, keep consent documents and give residents space to walk safely.
- 1569.625(b)(2) (plan of correction due April 23, 2025): Direct Care Staff Training. Training requirements for staff who help residents with personal daily activities.
Show all 8
- 87456(a)(2) (plan of correction due April 23, 2025): Evaluation of Suitability for Admission. Before accepting a resident, the community must interview them, appraise their needs, review a recent medical assessment and sign an admission agreement.
- 87608(a)(3) (plan of correction due April 23, 2025): Postural Supports. The community must help residents with daily activities they cannot do themselves, and may use postural supports only under set conditions.
- 87608(a)(5) (plan of correction due April 10, 2025): Postural Supports. The community must help residents with daily activities they cannot do themselves, and may use postural supports only under set conditions.
Show all citations (6 more)
- 87705(f)(2) (plan of correction due April 25, 2024): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
- 87628(a) (plan of correction due April 11, 2024): Diabetes. A resident with diabetes may stay if they can do their own glucose testing and medicine, or a skilled professional does it.
- 1569.695(c) (plan of correction due April 11, 2024): Emergency and Disaster Plans. The community must have an emergency and disaster plan, train staff on it, hold drills and keep key resident information ready.
- 87465(h)(2) (plan of correction due April 11, 2024): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 87405(a) (plan of correction due September 28, 2023): Administrator - Qualifications and Duties. The community must have a qualified, certified administrator who is on site enough to manage it, with a qualified substitute when the administrator is away.
- 87412(c) (plan of correction due September 28, 2023): Personnel Records. Personnel records must show that staff completed required training and orientation.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- September 27, 2023: 1 substantiated, 4 unsubstantiated, 3 unfounded, 1 Type B citation
Complaints with no substantiated allegation (2)
- August 6, 2026: 4 unsubstantiated
- May 16, 2025: 1 unsubstantiated
Every state visit (19)
- July 31, 2026: Other visit
- July 31, 2026: Complaint visit
- May 8, 2026: Other visit (2)
- April 7, 2026: Inspection
- May 13, 2025: Complaint visit
Show all 16
- May 7, 2025: Other visit
- April 9, 2025: Inspection
- May 7, 2024: Other visit
- April 24, 2024: Other visit
- April 10, 2024: Inspection
- October 18, 2023: Other visit
- September 14, 2023: Other visit
- September 14, 2023: Complaint visit (3)
- March 30, 2022: Other visit
- March 10, 2022: Other visit
- February 22, 2022: Other visit
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 6 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee FLOWERS FAMILY CARE LLC
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 306006116
- License status
- Active
- Licensed since
- 2022-04-20
- Licensed capacity
- 6
- Licensee
- FLOWERS FAMILY CARE LLC
- County
- Orange County
- Administrator
- Jonathan Martinez
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsOn the California list of Medicaid providers (2026)
On the California list of Medicaid providers. Listed as FLOWERS FAMILY CARE under Assisted Living Waiver (ALW). (state list, as of Mar 3, 2026)
Being on the list means the community has taken part in the program. Ask whether it has a Medicaid opening now, and how many residents it serves on Medicaid.
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Location and nearby careNearest hospital 1.6 mi, nursing home 1.2 mi, pharmacy 1.1 mi
- Nearest hospital with an emergency room
- Providence St. Joseph Hospital, Orange. 1.6 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- French Park Care Center, Santa Ana. 1.2 miles away, straight line.
- Nearest home health agency office
- Wellness Care Home Health LLC, Santa Ana. 0.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Main Street Pharmacy. 1.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 92706 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Shc Orange, Orange, 1.4 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars)
St. Joseph Hospital Renal Center, Orange, 1.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Fmc-University Dialysis Center Of Orange, Orange, 1.8 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 85 Medicare hospices tell CMS they serve ZIP code 92706.
Apex Hospice Care, Inc, office in Santa Ana, 1.1 miles away, straight line
Optimal Comfort Hospice, Inc, office in Orange, 1.8 miles away, straight line
Advocare Hospice, Inc, office in Garden Grove, 1.8 miles away, straight line - Nearest geriatric medicine practice
- Uc Regents, Orange. 1.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: Area protected by a levee from the 1% annual chance flood (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively moderate, tornado very low, heat wave relatively low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- What does the base rate include, and when did rates last go up?
- Who is here at night? Are they awake, or asleep and on call?
- Who covers when the owner is sick, on vacation, or away for the day? Can we meet them?
- Is it one flat rate, or does it rise with care needs?
- Can you help someone who needs two people to move, or a mechanical lift?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Flowers Family Care provide?
Flowers Family Care is licensed by the state of California for assisted living in Santa Ana, California. Its licensed capacity is 6 residents.
Does Lilisity rate Flowers Family Care?
No. We publish state licensing details for Flowers Family Care but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Flowers Family Care cost?
Assisted Living in Orange County typically starts at $4,000 to $5,950 a month. Based on 32 communities that publish prices. These are area figures, not this community's price. Flowers Family Care does not publish its prices.
How do I contact Flowers Family Care?
Visit Flowers Family Care at 1009 W 20th St., Santa Ana, CA 92706.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid