Assisted Living
Emerald Residential Care Home
1749 Newbridge Avenue, San Mateo, CA 94401 · Map
Licensed for 6 residents · EMERALD RESIDENTIAL CARE HOME, INC.
Emerald Residential Care Home is a state-licensed assisted living community in San Mateo, California. It is licensed for 6 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 6 residents
RESIDENTIAL CARE ELDERLY 415600823, licensed since Mar 11, 2011. Licensee EMERALD RESIDENTIAL CARE HOME, INC..
Nearest emergency room
2.9 miles
San Mateo Medical Center.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Emerald Residential Care Home this community | 6 | Not published | Active | 15 Type A, 17 Type B | |
| Our House | 0.1 mi | 6 | Not published | Active | 2 Type A, 6 Type B |
| Shoreview 2 | 0.1 mi | 6 | Not published | Active | 2 Type A, 7 Type B |
| Petani Haven | 0.2 mi | 6 | Not published | Active | 6 Type A, 13 Type B |
| Royal Ilima | 0.4 mi | 6 | Not published | Active | 0 Type A, 3 Type B |
State inspection record15 Type A, 17 Type B
- Last state visit
- February 25, 2026
- State visits since June 23, 2023
- 8 (including 4 inspections)
- Type A citations
- 15 immediate risk
- Type B citations
- 17 potential risk if not corrected
- Complaint allegations investigated
- 0
- License active since 2011
Citations (32), newest first
- 87303(a) (plan of correction due March 11, 2026): Maintenance and Operation. The building must be kept clean, safe, sanitary and in good repair.
- 87411(f) (plan of correction due March 11, 2026): Personnel Requirements - General. All staff must be in good health, with a health screening that includes a chest x-ray or skin test, and anyone whose illness threatens residents must be taken off duty.
- 1569.625(b)(1) (plan of correction due March 11, 2026): Direct Care Staff Training. Training requirements for staff who help residents with personal daily activities.
- 1569.625(b)(2) (plan of correction due March 11, 2026): Direct Care Staff Training. Training requirements for staff who help residents with personal daily activities.
- 1569.69(b) (plan of correction due March 11, 2026): Medication Assistance Training. Training requirements for staff who help residents take their medications.
Show all 8
- 1569.319(a) (plan of correction due March 11, 2026): Internet Access for Residents. If the community has internet service, it must provide at least one device with video calling that residents can use privately.
- 87458(a) (plan of correction due March 11, 2026): Medical Assessment. Before a person moves in, the community must get a medical assessment signed by a licensed medical professional and made within the past year.
- 87355(e)(4) (plan of correction due February 26, 2026): Criminal Record Clearance. Staff, volunteers and others who need a background check must have a criminal record clearance or exemption before they work, live or volunteer in the community.
Show all citations (24 more)
- 87468.2(a)(1) (plan of correction due February 26, 2026): Additional Personal Rights of Residents in Privately Operated Facilities. Residents of privately operated communities have added rights, such as personal privacy, confidential records and help exercising their rights.
- 87309(a) (plan of correction due February 25, 2026): Storage Space and Access. Cleaning products, poisons, knives, matches, tools and other dangerous items must be kept in locked storage and not left unattended.
- 87465(h)(2) (plan of correction due February 25, 2026): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 1569.69(b) (plan of correction due April 4, 2025): Medication Assistance Training. Training requirements for staff who help residents take their medications.
- 87555(b)(26) (plan of correction due March 7, 2025): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
Show all 24
- 87458(a) (plan of correction due March 7, 2025): Medical Assessment. Before a person moves in, the community must get a medical assessment signed by a licensed medical professional and made within the past year.
- 87506(a) (plan of correction due March 7, 2025): Resident Records. The community must keep a separate, complete and current record for each resident.
- 87463 (plan of correction due March 7, 2025): Reappraisals. Rules for updating each resident's needs appraisal at least once a year or when their condition changes, and acting on those changes.
- 1569.625(b)(1) (plan of correction due March 7, 2025): Direct Care Staff Training. Training requirements for staff who help residents with personal daily activities.
- 1569.625(b)(2) (plan of correction due March 7, 2025): Direct Care Staff Training. Training requirements for staff who help residents with personal daily activities.
- 87411(f) (plan of correction due March 7, 2025): Personnel Requirements - General. All staff must be in good health, with a health screening that includes a chest x-ray or skin test, and anyone whose illness threatens residents must be taken off duty.
- 87412(a)(1-8) (plan of correction due March 7, 2025): Personnel Records. The community must keep a personnel record for the licensee, administrator and each employee with required information such as age, background and health screening.
- 87468.1(a)(13) (plan of correction due March 4, 2025): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87465(a)(8) (plan of correction due March 4, 2025): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87217(g)(1) (plan of correction due February 28, 2025): Safeguards for Resident Cash, Personal Property, and Valuables. Rules for protecting residents' money, belongings and valuables that the community handles.
- 1569.695 (plan of correction due February 28, 2025): Emergency and Disaster Plans. The community must have an emergency and disaster plan, train staff on it, hold drills and keep key resident information ready.
- 87465(h)(6) (plan of correction due February 27, 2025): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 87303(e)(2) (plan of correction due February 26, 2025): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87468.1(a)(1) (plan of correction due February 26, 2025): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87355(e)(2) (plan of correction due February 26, 2025): Criminal Record Clearance. Staff, volunteers and others who need a background check must have a criminal record clearance or exemption before they work, live or volunteer in the community.
- 87202(a)(2) (plan of correction due February 26, 2025): Fire Clearance. The community must have a current fire clearance and must get an updated one before accepting nonambulatory or bedridden residents.
- 87309(a) (plan of correction due February 25, 2025): Storage Space and Access. Rules for safely storing cleaning products, poisons, sharp objects, alcohol and other items that could harm residents.
- 87355(e)(2) (plan of correction due February 22, 2024): Criminal Record Clearance. Staff, volunteers and others who need a background check must have a criminal record clearance or exemption before they work, live or volunteer in the community.
- 87355(e)(1) (plan of correction due February 22, 2024): Criminal Record Clearance. Staff, volunteers and others who need a background check must have a criminal record clearance or exemption before they work, live or volunteer in the community.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Every state visit (10)
- February 25, 2026: Inspection
- March 26, 2025: Other visit
- March 4, 2025: Other visit (2)
- February 27, 2025: Other visit (2)
- February 25, 2025: Inspection
Show all 8
- February 21, 2024: Inspection
- June 29, 2023: Other visit
- June 23, 2023: Inspection
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 6 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee EMERALD RESIDENTIAL CARE HOME, INC.
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 415600823
- License status
- Active
- Licensed since
- 2011-03-11
- Licensed capacity
- 6
- Licensee
- EMERALD RESIDENTIAL CARE HOME, INC.
- County
- San Mateo County
- Administrator
- Isabelle B Gil
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 2.9 mi, nursing home 2.0 mi, pharmacy 1.2 mi
- Nearest hospital with an emergency room
- San Mateo Medical Center, San Mateo. 2.9 miles away, straight line.
- Nearest Medicare nursing home
- Brookside Skilled Nursing Hospital, San Mateo. 2.0 miles away, straight line.
- Nearest home health agency office
- Sutter Care At Home, San Mateo. 0.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 94401 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita San Mateo Mills Dialysis, San Mateo, 1.2 miles away, straight line (CMS rating 5 of 5 stars)
Shc San Mateo, San Mateo, 1.6 miles away, straight line (CMS rating 4 of 5 stars)
Shc Wb San Mateo, San Mateo, 1.6 miles away, straight line (CMS rating 5 of 5 stars) - Hospice
- 30 Medicare hospices tell CMS they serve ZIP code 94401.
Sutter Care At Home, office in San Mateo, 0.9 miles away, straight line (CMS family survey rating 3 of 5 stars)
Mission Hospice & Home Care, Inc., office in San Mateo, 1.6 miles away, straight line (CMS family survey rating 3 of 5 stars)
Helping Hands Home Health Care & Hospice, Inc., office in Burlingame, 3.8 miles away, straight line - Nearest geriatric medicine practice
- Sutter Bay Medical Foundation, San Mateo. 1.3 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: Area protected by a levee from the 1% annual chance flood (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively high, coastal flooding relatively moderate, wildfire very low, tornado very low, heat wave relatively low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- What does the base rate include, and when did rates last go up?
- Who is here at night? Are they awake, or asleep and on call?
- Who covers when the owner is sick, on vacation, or away for the day? Can we meet them?
- Is it one flat rate, or does it rise with care needs?
- Can you help someone who needs two people to move, or a mechanical lift?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Emerald Residential Care Home provide?
Emerald Residential Care Home is licensed by the state of California for assisted living in San Mateo, California. Its licensed capacity is 6 residents.
Does Lilisity rate Emerald Residential Care Home?
No. We publish state licensing details for Emerald Residential Care Home but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Emerald Residential Care Home cost?
Assisted Living in California typically starts at $3,800 to $6,100 a month. Based on 267 communities that publish prices. These are area figures, not this community's price. Emerald Residential Care Home does not publish its prices.
How do I contact Emerald Residential Care Home?
Visit Emerald Residential Care Home at 1749 Newbridge Avenue, San Mateo, CA 94401.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid