Assisted Living
Diana's Care Home
27402 Manon Avenue, Hayward, CA 94544 · Map
Licensed for 35 residents · SCOTT VILLAS CORPORATION;DIANA'S CARE HOME
Diana's Care Home is a state-licensed assisted living community in Hayward, California. It is licensed for 35 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 35 residents
RESIDENTIAL CARE ELDERLY 019201446, 079200787, licensed since Feb 19, 2021. Licensee SCOTT VILLAS CORPORATION;DIANA'S CARE HOME.
Nearest emergency room
4.3 miles
Eden Medical Center, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Diana's Care Home this community | 35 | Not published | Active | 2 Type A, 1 Type B / 6 Type A, 1 Type B | |
| Harmony Care House | 0.4 mi | 16 | Not published | Active | 0 Type A, 0 Type B |
| Ruus Home-Rcfe | 0.5 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
| Burke Home | 0.5 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
| Scott Residential Care Home | 0.6 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
State inspection record2 Type A, 1 Type B / 6 Type A, 1 Type B
License 019201446
- Last state visit
- May 20, 2026
- State visits since September 5, 2024
- 7 (including 2 inspections, 2 complaints investigated)
- Type A citations
- 2 immediate risk
- Type B citations
- 1 potential risk if not corrected
- Complaint allegations investigated
- 5: 0 substantiated, 5 not substantiated
- License active since 2021
Citations (3), newest first
- 87303(a) (plan of correction due April 16, 2026): Maintenance and Operation. The building must be kept clean, safe, sanitary and in good repair.
- 87202(a) (plan of correction due April 2, 2026): Fire Clearance. The community must have a current fire clearance and must get an updated one before accepting nonambulatory or bedridden residents.
- 87309(a) (plan of correction due February 12, 2025): Storage Space and Access. Rules for safely storing cleaning products, poisons, sharp objects, alcohol and other items that could harm residents.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with no substantiated allegation (2)
- July 9, 2026: 1 unsubstantiated
- June 22, 2026: 4 unsubstantiated
Every state visit (7)
- May 20, 2026: Complaint visit
- April 29, 2026: Complaint visit
- April 2, 2026: Other visit
- February 5, 2026: Inspection
- September 18, 2025: Other visit
- February 12, 2025: Inspection
- September 5, 2024: Other visit
Read every report on the state’s site →
License 079200787
- Last state visit
- February 20, 2024
- State visits since February 3, 2023
- 8 (including 2 inspections, 4 complaints investigated)
- Type A citations
- 6 immediate risk
- Type B citations
- 1 potential risk if not corrected
- Complaint allegations investigated
- 12: 0 substantiated, 12 not substantiated
Citations (7), newest first
- 87307(a)(2)(B) (plan of correction due April 3, 2024): Personal Accommodations and Services. Rules for living space and safety, including common rooms, bedrooms, bathrooms, hazards and resident supervision.
- 87309(a) (plan of correction due February 21, 2024): Storage Space and Access. Rules for safely storing cleaning products, poisons, sharp objects, alcohol and other items that could harm residents.
- 87465(h)(2) (plan of correction due February 21, 2024): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 87705(I)(1)(2) (plan of correction due February 21, 2024): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
- 87628(a) (plan of correction due October 20, 2023): Diabetes. A resident with diabetes may stay if they can do their own glucose testing and medicine, or a skilled professional does it.
- 876161(a) (plan of correction due October 20, 2023): Plain meaning not available; see the state’s report.
- 87219(3) (plan of correction due March 31, 2023): Planned Activities. Rules for offering a variety of planned activities, with staff, space and supplies to support them.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with no substantiated allegation (4)
- February 10, 2025: 1 unsubstantiated
- September 25, 2024: 8 unsubstantiated
- January 29, 2024: 1 unfounded
- December 7, 2023: 1 unsubstantiated, 1 unfounded
Every state visit (10)
- February 5, 2025: Complaint visit
- August 13, 2024: Complaint visit
- February 20, 2024: Inspection
- January 24, 2024: Complaint visit
- October 13, 2023: Other visit
Show all 9
- October 13, 2023: Complaint visit (2)
- August 23, 2023: Other visit
- March 22, 2023: Other visit
- February 3, 2023: Inspection
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 35 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee SCOTT VILLAS CORPORATION;DIANA'S CARE HOME
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 019201446, 079200787
- License status
- Active
- Licensed since
- 2021-02-19
- Licensed capacity
- 35
- Licensee
- SCOTT VILLAS CORPORATION;DIANA'S CARE HOME
- County
- Alameda County
- Administrator
- Grace Reano-Aquino
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsOn the California list of Medicaid providers (2026)
On the California list of Medicaid providers. Listed as DIANA'S CARE HOME under Assisted Living Waiver (ALW). (state list, as of Mar 3, 2026)
Being on the list means the community has taken part in the program. Ask whether it has a Medicaid opening now, and how many residents it serves on Medicaid.
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Location and nearby careNearest hospital 4.3 mi, nursing home 0.6 mi, pharmacy 1.0 mi
- Nearest hospital with an emergency room
- Eden Medical Center, Castro Valley. 4.3 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Emmanuel Post Acute Care - Hayward, Hayward. 0.6 miles away, straight line.
- Nearest home health agency office
- Vital Home Health Care, Hayward. 2.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.0 mile away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 94544 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Kaiser Hospital Esrd Pd Unit, Hayward, 1.3 miles away, straight line (CMS rating 5 of 5 stars)
Davita Hayward Mission Hills Dialysis, Hayward, 1.3 miles away, straight line (CMS rating 5 of 5 stars)
Davita South Hayward Dialysis, Hayward, 1.8 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 58 Medicare hospices tell CMS they serve ZIP code 94544.
Kaiser Foundation Hospital Hospice-Hayward, office in Union City, 1.9 miles away, straight line (CMS family survey rating 3 of 5 stars)
Essentials Hospice, office in Hayward, 2.1 miles away, straight line
Vital Hospice Care, LLC, office in Hayward, 2.1 miles away, straight line - Nearest geriatric medicine practice
- Alameda Health System, San Leandro. 6.6 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: inland flooding relatively low, tornado very low, heat wave relatively low, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour9 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Diana's Care Home provide?
Diana's Care Home is licensed by the state of California for assisted living in Hayward, California. Its licensed capacity is 35 residents.
Does Lilisity rate Diana's Care Home?
No. We publish state licensing details for Diana's Care Home but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Diana's Care Home cost?
Assisted Living in California typically starts at $3,800 to $6,100 a month. Based on 267 communities that publish prices. These are area figures, not this community's price. Diana's Care Home does not publish its prices.
How do I contact Diana's Care Home?
Visit Diana's Care Home at 27402 Manon Avenue, Hayward, CA 94544.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid