Independent Living and Assisted Living and Continuing Care
Channing House
850 Webster Street, Palo Alto, CA 94301 · Map
Licensed for 264 residents · CHANNING HOUSE
Channing House is a state-licensed independent living, assisted living, continuing care community in Palo Alto, California. It is licensed for 264 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What Channing House says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Provides transportation.
Transportation to medical appointments
(page, checked Oct 15, 2026) - Apartment types named: private room, semi-private room.
Large private and semi-private rooms, which residents can decorate with their own furniture and artwork as space allows
(page, checked Oct 15, 2026) - One-time entrance fee: charged.
Pay a one-time entrance fee and a monthly fee based on your individual needs will cover the services you’ll receive.
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 264 residents
RCFE-CONTINUING CARE RETIREMENT COMMUNITY 430700136, licensed since Mar 20, 1993. Licensee CHANNING HOUSE.
Nearest emergency room
2.2 miles
Stanford Health Care, rated 5 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Channing House this community | 264 | Not published | Active | 4 Type A, 4 Type B | |
| Lytton Gardens Community Care | 0.3 mi | 55 | Not published | Active | 2 Type A, 9 Type B |
| Webster House (Independent Living and Assisted Living and Continuing Care) | 0.4 mi | 54 | Not published | Active | 0 Type A, 2 Type B |
| Menlo Oaks Memory Care | 1.1 mi | 43 | Not published | Active | 0 Type A, 0 Type B |
| Vi at Palo Alto (Independent Living and Assisted Living and Continuing Care) | 1.2 mi | 876 | Not published | Active | 0 Type A, 1 Type B |
State inspection record4 Type A, 4 Type B
- Last state visit
- July 16, 2026
- State visits since March 22, 2022
- 16 (including 4 inspections, 4 complaints investigated)
- Type A citations
- 4 immediate risk
- Type B citations
- 4 potential risk if not corrected
- Complaint allegations investigated
- 5: 1 substantiated, 4 not substantiated
- License active since 1993
Citations (8), newest first
- 87411(c)(1) (plan of correction due June 1, 2026): Personnel Requirements - General. Staff who help residents with personal daily activities must receive initial and yearly training, including first aid.
- 87465(h)(4) (plan of correction due April 2, 2026): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 1569.695(f)(1) (plan of correction due April 2, 2026): Emergency and Disaster Plans. The community must have an emergency and disaster plan, train staff on it, hold drills and keep key resident information ready.
- 87465(h)(6) (plan of correction due April 2, 2026): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 87465(h)(2) (plan of correction due March 27, 2026): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
Show all 8
- 87465(h)(5) (plan of correction due July 3, 2025): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 87411(a) (plan of correction due February 13, 2025): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87468.1(a)(2) (plan of correction due March 23, 2022): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- June 20, 2022: 1 substantiated, 1 Type A citation
Complaints with no substantiated allegation (3)
- July 21, 2026: 1 unsubstantiated
- July 25, 2025: 1 unsubstantiated
- June 30, 2025: 2 unfounded
Every state visit (16)
- July 16, 2026: Other visit
- July 9, 2026: Complaint visit
- June 29, 2026: Other visit
- May 18, 2026: Other visit
- March 26, 2026: Inspection
Show all 16
- October 20, 2025: Other visit
- July 21, 2025: Other visit
- July 2, 2025: Other visit
- May 9, 2025: Complaint visit
- April 23, 2025: Other visit
- March 21, 2025: Complaint visit
- March 20, 2025: Inspection
- February 12, 2025: Other visit
- March 7, 2024: Inspection
- September 19, 2022: Inspection
- March 22, 2022: Complaint visit
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 264 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
Kitchen inspections9 inspections by County of Santa Clara Department of Environmental Health since 2024; latest Green (pass) (August 2026)
The local health department inspects the kitchen that serves residents. Results are in the agency's own words.
County of Santa Clara Department of Environmental Health: LHCF - Channing House
- Aug 31, 2026 (routine inspection): Green (pass).
3 violations
- Nonfood contact surfaces clean (Minor). Inspector’s note: Observed the build-up of a mold like material on the silicon caulking behind the three compartment sink. [CA] Nonfood-contact surfaces of equipment shall be kept free of an accumulation of dust, dirt, food residue, and other debris.
- Floor, walls, ceilings: built,maintained, clean (Minor). Inspector’s note: Observed broken floor tiles around floor sinks and missing tile grout in various areas within the kitchen. [CA] Replace broken floor tiles with a smooth and of durable construction and nonabsorbent material that is easily cleanable.
- Plumbing approved, installed, in good repair; proper backflow devices (Minor). Inspector’s note: Observed water leaking from the condenser tray within the 3 door upright refrigerator at the prep line. [CA] Repair the plugged condensation line.
- Nov 10, 2025 (routine inspection): Green (pass).
3 violations
- Proper hot and cold holding temperatures (Major). Inspector’s note: Measured PHF's within the 4 door upright refrigerator(#6) at 48 F to 52 F (see measured observations). PIC stated that the items were placed within the unit greater than 4 hours prior. Ambient temperature of the unit measured at 48 F. [CA] PHFs shall be held at 41°F or below or at 135°F or above. ...
- Proper cooling methods (Minor). Inspector’s note: Measured rice soup at 64 F within a 5 gallon container in the walk in refrigerator. Log stated that the soup began cooling 2.5 hours prior and was removed from the blast chiller 30 minutes prior. [CA] After heating or hot holding, Potentially Hazardous Foods (PHFs) shall be cooled rapidly from ...
- Hot and cold water available (Minor). Inspector’s note: Measured the maximum hot water temperature of 108 F from the three compartment sink and both serving island dump sinks. [CA] Hot water shall be supplied at a minimum temperature of at least 120°F measured from the faucet throughout facility except at handwash sinks.
- Dec 30, 2024 (routine inspection): Green (pass).
2 violations
- Proper hot and cold holding temperatures (Major). Inspector’s note: Measured hot dogs at 115 F to 123 F and cooked fish at 123 F within the cook line steam table. Cook stated that the items were removed from cooking at 10 am. [CA] PHFs shall be held at 41°F or below or at 135°F or above. [COS] Hot dogs and fish reheated and are to be held at 135 F or above. ...
- Food contact surfaces clean, sanitized (Minor). Inspector’s note: Measured the lactic acid sanitizer at less than 272 ppm/ 704 DDBSA (not in active use to sanitize wares). [CA] Maintain lactic acid sanitizer at approved levels per manufactures specifications. [COS] Sanitizer dispenser adjusted to approved concentration.
Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. G (Green): Pass. Y (Yellow): Conditional pass; major violations found, follow-up inspection required. R (Red): Closed; an imminent health hazard was found. Major violation: The county's critical (major) violation flag.
County of Santa Clara Department of Environmental Health: Channing House Health Center - Room 142
- Aug 31, 2026 (routine inspection): Green (pass). No violations listed.
- Nov 10, 2025 (routine inspection): Green (pass). No violations listed.
- Dec 30, 2024 (routine inspection): Green (pass).
1 violation
- Adequate handwash facilities supplied, accessible (Major). Inspector’s note: The only hand wash sink within the kitchen/ serving line was blocked for use by a warmer. [CA] Handwashing facility shall be clean, unobstructed, and accessible at all times. [COS] Warmer relocated to allow access to the hand wash sink.
Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. G (Green): Pass. Y (Yellow): Conditional pass; major violations found, follow-up inspection required. R (Red): Closed; an imminent health hazard was found. Major violation: The county's critical (major) violation flag.
County of Santa Clara Department of Environmental Health: Channing House Health Center - Room 233
- Aug 31, 2026 (routine inspection): Green (pass). No violations listed.
- Nov 10, 2025 (routine inspection): Green (pass). No violations listed.
- Dec 30, 2024 (routine inspection): Green (pass). No violations listed.
Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. G (Green): Pass. Y (Yellow): Conditional pass; major violations found, follow-up inspection required. R (Red): Closed; an imminent health hazard was found. Major violation: The county's critical (major) violation flag.
License and ownershipActive license, licensee CHANNING HOUSE
- License type
- RCFE-CONTINUING CARE RETIREMENT COMMUNITY
- License number
- 430700136
- License status
- Active
- Licensed since
- 1993-03-20
- Licensed capacity
- 264
- Licensee
- CHANNING HOUSE
- County
- Santa Clara County
- Administrator
- Yadira Aldana
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 2.2 mi, nursing home 0.4 mi, pharmacy 0.4 mi
- Nearest hospital with an emergency room
- Stanford Health Care, Stanford. 2.2 miles away, straight line. CMS overall hospital rating: 5 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Webster House, Palo Alto. 0.4 miles away, straight line.
- Nearest home health agency office
- Universal Home Health, LLC, Menlo Park. 1.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 94301 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Lucile Packard Stanford Pediatric Dialysis, Palo Alto, 1.3 miles away, straight line (CMS rating 1 of 5 stars)
Satellite Healthcare Menlo Park, Menlo Park, 2.2 miles away, straight line (CMS rating 5 of 5 stars)
Davita Redwood City Dialysis, Redwood City, 4.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars) - Hospice
- 19 Medicare hospices tell CMS they serve ZIP code 94301.
Pathways Home Health And Hospice, office in Sunnyvale, 7.4 miles away, straight line (CMS family survey rating 3 of 5 stars)
Kaiser Foundation Hospital Hospice-Santa Clara, office in Santa Clara, 10.7 miles away, straight line (CMS family survey rating 2 of 5 stars)
Sutter Care At Home, office in San Mateo, 11.2 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Peninsula Healthcare Connection Inc, Palo Alto. 0.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk very high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: very high. By hazard: inland flooding very high, wildfire very low, tornado very low, heat wave relatively low, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour9 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked14 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| County of Santa Clara Department of Environmental Health kitchen inspections | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Channing House provide?
Channing House is licensed by the state of California for independent living, assisted living, continuing care in Palo Alto, California. Its licensed capacity is 264 residents.
Does Lilisity rate Channing House?
No. We publish state licensing details for Channing House but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Channing House cost?
Assisted Living in Santa Clara County typically starts at $4,000 to $6,500 a month. Based on 15 communities that publish prices. These are area figures, not this community's price. Channing House does not publish its prices.
How do I contact Channing House?
Use Channing House's website, channinghouse.org, or visit at 850 Webster Street, Palo Alto, CA 94301.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid