Independent Living and Assisted Living
Atria Hillcrest
405 Hodencamp Rd, Thousand Oaks, CA 91360 · Map
Licensed for 207 residents · WG HILLCREST INN SH LP; ATRIA MANAGEMENT CO LLC
Atria Hillcrest is a state-licensed independent living, assisted living community in Thousand Oaks, California. It is licensed for 207 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Independent Living | $4,695 /mo | Oct 12, 2026 |
| Assisted Living | $3,300 /mo | Oct 12, 2026 |
Area costs
Care and services
From the community’s website
What Atria Hillcrest says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
Floor plans include studio, one- and two-bedroom options for independent and assisted living, and studio and shared suites in the memory care neighborhood − all equipped with an emergency alert system and 24-hour security.
(page, checked Oct 12, 2026) - Provides transportation.
Private apartment, 24/7 staff, chef-prepared meals, housekeeping and linen laundering services, scheduled local transportation, community and grounds maintenance, basic utilities, and a calendar of daily events.
(page, checked Oct 12, 2026) - 3 meals a day.
Atria Hillcrest provides three chef-prepared meals per day, which are included in the cost of rent.
(page, checked Oct 12, 2026) - Pets allowed.
Yes, Atria Hillcrest allows pets.
(page, checked Oct 12, 2026) - Apartment types named: studio, one-bedroom, two-bedroom.
Atria Hillcrest offers studio, one-bedroom and two-bedroom senior apartments.
(page, checked Oct 12, 2026) - Entrance fee: none.
No buy-in fees.
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 207 residents
RESIDENTIAL CARE ELDERLY 565800366, licensed since Apr 20, 1998. Licensee WG HILLCREST INN SH LP; ATRIA MANAGEMENT CO LLC.
Nearest emergency room
1.7 miles
Los Robles Hospital & Medical Center, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Atria Hillcrest this community | 207 | $3,300/mo | Active | 2 Type A, 5 Type B | |
| Hillcrest Royale | 0.3 mi | 145 | Not published | Active | 9 Type A, 8 Type B |
| Land of Enchantment Board and Care | 0.6 mi | 6 | Not published | Active | 1 Type A, 1 Type B |
| Silverado Thousand Oaks | 0.6 mi | 82 | Not published | Active | 14 Type A, 9 Type B |
| Happy Home Care II | 0.7 mi | 6 | Not published | Active | 3 Type A, 6 Type B |
State inspection record2 Type A, 5 Type B
- Last state visit
- July 15, 2026
- State visits since December 13, 2021
- 31 (including 5 inspections, 16 complaints investigated)
- Type A citations
- 2 immediate risk
- Type B citations
- 5 potential risk if not corrected
- Complaint allegations investigated
- 42: 2 substantiated, 40 not substantiated
- No citations at the last inspection (April 2026)
- License active since 1998
Citations (7), newest first
- 87208(a) (plan of correction due June 6, 2025): Plan of Operation. The community must have a current written plan of operation, follow it, and get state approval for major changes.
- 87463(a) (plan of correction due June 6, 2025): Reappraisals. The resident's needs appraisal must be updated in writing when their condition changes significantly, and at least once every 12 months.
- 87468.2(a)(19) (plan of correction due November 22, 2024): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87303(a) (plan of correction due February 17, 2023): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87355(e)(2) (plan of correction due February 11, 2023): Criminal Record Clearance. Staff, volunteers and others who need a background check must have a criminal record clearance or exemption before they work, live or volunteer in the community.
- 87211(a)(2) (plan of correction due November 14, 2022): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
- 87446(f)(1)(c) (plan of correction due July 29, 2022): Plain meaning not available; see the state’s report.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- June 30, 2025: 1 substantiated, 1 Type B citation
- November 26, 2024: 1 substantiated, 3 unsubstantiated, 1 Type B citation
Complaints with no substantiated allegation (14)
- April 29, 2025: 4 unsubstantiated
- March 28, 2025: 2 unsubstantiated
- October 29, 2024: 3 unsubstantiated
- October 29, 2024: 3 unsubstantiated
- October 29, 2024: 5 unsubstantiated
Show all 14
- May 31, 2024: 4 unsubstantiated
- May 24, 2024: 1 unsubstantiated
- January 23, 2024: 1 unsubstantiated
- January 23, 2024: 1 unsubstantiated
- September 29, 2023: 1 unsubstantiated
- March 24, 2023: 3 unsubstantiated
- October 25, 2022: 1 unsubstantiated
- April 6, 2022: 7 unsubstantiated
- December 13, 2021: 1 unsubstantiated
Every state visit (34)
- July 15, 2026: Other visit
- April 8, 2026: Other visit
- April 6, 2026: Inspection
- February 4, 2026: Other visit
- July 25, 2025: Other visit
Show all 32
- June 4, 2025: Other visit
- May 22, 2025: Other visit
- May 22, 2025: Complaint visit
- May 13, 2025: Other visit
- April 24, 2025: Inspection
- April 7, 2025: Complaint visit
- March 27, 2025: Complaint visit
- November 18, 2024: Complaint visit
- October 25, 2024: Complaint visit
- October 21, 2024: Complaint visit
- October 15, 2024: Complaint visit (2)
- May 31, 2024: Complaint visit
- May 2, 2024: Complaint visit
- April 17, 2024: Inspection
- November 28, 2023: Complaint visit
- October 12, 2023: Complaint visit (2)
- August 29, 2023: Complaint visit
- March 14, 2023: Complaint visit
- February 28, 2023: Other visit
- February 10, 2023: Inspection
- November 10, 2022: Other visit
- September 20, 2022: Complaint visit
- September 6, 2022: Other visit
- July 29, 2022: Other visit
- April 1, 2022: Complaint visit
- March 24, 2022: Inspection
- December 13, 2021: Complaint visit
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 207 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee WG HILLCREST INN SH LP; ATRIA MANAGEMENT CO LLC
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 565800366
- License status
- Active
- Licensed since
- 1998-04-20
- Licensed capacity
- 207
- Licensee
- WG HILLCREST INN SH LP; ATRIA MANAGEMENT CO LLC
- County
- Ventura County
- Administrator
- Remon Pagels
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 1.7 mi, nursing home 2.1 mi, pharmacy 0.5 mi
- Nearest hospital with an emergency room
- Los Robles Hospital & Medical Center, Thousand Oaks. 1.7 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Sherwood Oaks Post Acute, Thousand Oaks. 2.1 miles away, straight line.
- Nearest home health agency office
- Carelink Home Health Inc, Thousand Oaks. 0.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 91360 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Srs-Thousand Oaks Dialysis, Thousand Oaks, 0.8 miles away, straight line (CMS rating 1 of 5 stars)
Fmc-Conejo Valley Renal Center, Thousand Oaks, 1.7 miles away, straight line (CMS rating 4 of 5 stars)
Davita Moorpark Dialysis Center, Moorpark, 6.5 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 117 Medicare hospices tell CMS they serve ZIP code 91360.
Carelink Hospice, Inc, office in Thousand Oaks, 0.2 miles away, straight line
Blue Ribbon Hospice, Inc, office in Thousand Oaks, 0.2 miles away, straight line
Generation Care, Inc, office in Thousand Oaks, 0.3 miles away, straight line - Nearest geriatric medicine practice
- The Regents Of The University Of California, Thousand Oaks. 0.4 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively high, wildfire relatively low, tornado very low, heat wave relatively low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in June 2025. What was it, and how was it fixed?
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Atria Hillcrest provide?
Atria Hillcrest is licensed by the state of California for independent living, assisted living in Thousand Oaks, California. Its licensed capacity is 207 residents.
Does Lilisity rate Atria Hillcrest?
No. We publish state licensing details for Atria Hillcrest but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Atria Hillcrest cost?
Assisted Living in California typically starts at $3,800 to $6,100 a month. Based on 267 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact Atria Hillcrest?
Use Atria Hillcrest's website, atriaseniorliving.com/retirement-communities/atria-hillcrest-thousand-oaks-ca, or visit at 405 Hodencamp Rd, Thousand Oaks, CA 91360.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid