Nursing home
Haven of Phoenix
4202 North 20Th Avenue, Phoenix, AZ 85015 · Map
For profit - Limited Liability company · Part of Haven Health (20 facilities) · 114 certified beds
Haven of Phoenix is a Medicare-certified nursing home in Phoenix, Arizona. CMS rates it 4 out of 5 stars overall (2/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.27 hours per resident per day, below the Arizona average of 4.12. Its most recent inspection on Jan 24, 2025 cited 5 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Haven of Phoenix compares
This facility vs. the Arizona and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Arizona avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.27 | 4.12 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.42 | 0.72 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.90 | 2.36 | 2.34 | below avg |
| Nursing staff turnover | 33.7% | 47.7% | 46.4% | below avg |
| Deficiencies cited, last inspection | 5.0 | 7.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Haven of Phoenix
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Dec 16, 2025 · Full report (PDF) - Potential for harm
Ensure the activities program is directed by a qualified professional.
Quality of Life and Care Deficiencies · Jan 24, 2025 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Jan 24, 2025 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 24, 2025 · Full report (PDF) - Potential for harm
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Jan 24, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Sep 13, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Aug 20, 2024 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 20, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Sep 8, 2023 - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Sep 8, 2023 - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Sep 8, 2023 - Potential for harm
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Nutrition and Dietary Deficiencies · Sep 8, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 4202 North 20Th Avenue
Phoenix, AZ 85015 - CMS certification #
- 035107
- Ownership
- For profit - Limited Liability company
- Certified beds
- 114
- Avg residents/day
- 108.7
- Provider type
- Medicare and Medicaid
- First certified
- 1985-06-24
- Chain
- Haven Health (20 facilities)
- Setting
- Urban
Part of Haven Health
Haven Health operates 20 nursing facilities across the United States. View all Haven Health facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Haven of Phoenix using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- St Josephs Hospital And Medical Center, Phoenix. 1.7 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- The Rehabilitation Center at the Palazzo, Phoenix. 2.2 miles away, straight line.
- Nearest home health agency office
- Prestige Home Health Care, LLC, Phoenix. 0.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 85015 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- 032517 Central Phx Dialysis (Fmc), Phoenix, 1.2 miles away, straight line (CMS rating 2 of 5 stars)
Davita Phoenix Dialysis Center, Phoenix, 2.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars)
Davita Evergreen Park Dialysis, Phoenix, 3.1 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 62 Medicare hospices tell CMS they serve ZIP code 85015.
Compassus - Phoenix, office in Phoenix, 2.4 miles away, straight line
Emblem Hospice Central, office in Phoenix, 2.6 miles away, straight line
Emblem Hospice West, office in Phoenix, 2.6 miles away, straight line - Nearest geriatric medicine practice
- Epangelia Properties, LLC, Phoenix. 0.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively moderate, tornado very low, heat wave very high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Haven of Phoenix a good nursing home?
CMS gives Haven of Phoenix an overall rating of 4 out of 5 stars, including 2/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Haven of Phoenix staffed?
Haven of Phoenix reports 3.27 total nurse hours per resident per day, compared with the Arizona average of 4.12.
Has Haven of Phoenix had inspection problems?
Its most recent CMS inspection cited 5 deficiencies.
How many beds does Haven of Phoenix have?
Haven of Phoenix is certified for 114 beds.