Nursing home
The Rehabilitation Center at the Palazzo
6250 North 19Th Avenue, Phoenix, AZ 85015 · Map
For profit - Limited Liability company · Part of Aspen Skilled Healthcare (34 facilities) · 60 certified beds
The Rehabilitation Center at the Palazzo is a Medicare-certified nursing home in Phoenix, Arizona. CMS rates it 3 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.83 hours per resident per day, below the Arizona average of 4.12. Its most recent inspection on Jun 27, 2025 cited 8 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Rehabilitation Center at the Palazzo compares
This facility vs. the Arizona and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Arizona avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.83 | 4.12 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.48 | 0.72 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.18 | 2.36 | 2.34 | below avg |
| Nursing staff turnover | 56.9% | 47.7% | 46.4% | above avg |
| Deficiencies cited, last inspection | 8.0 | 7.6 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the March 25, 2026 inspection was corrected by April 3, 2026
What inspectors found at The Rehabilitation Center at the Palazzo
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Mar 25, 2026 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Jun 27, 2025 · Full report (PDF) - Potential for harm
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Jun 27, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jun 27, 2025 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Jun 27, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jun 27, 2025 · Full report (PDF) - Potential for harm
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Jun 27, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Jun 27, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jun 27, 2025 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Sep 8, 2023 - Potential for harm
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies · Sep 8, 2023 - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Sep 8, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 6250 North 19Th Avenue
Phoenix, AZ 85015 - CMS certification #
- 035116
- Ownership
- For profit - Limited Liability company
- Certified beds
- 60
- Avg residents/day
- 54.3
- Provider type
- Medicare and Medicaid
- First certified
- 1985-09-19
- Chain
- Aspen Skilled Healthcare (34 facilities)
- Setting
- Urban
Part of Aspen Skilled Healthcare
Aspen Skilled Healthcare operates 34 nursing facilities across the United States. View all Aspen Skilled Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Rehabilitation Center at the Palazzo using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Abrazo Central Campus, Phoenix. 0.3 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Beatitudes Campus, Phoenix. 0.7 miles away, straight line.
- Nearest home health agency office
- Beatitudes Home Health, Phoenix. 0.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 85015 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- 032550 North Phoenix Dialysis (Fmc), Phoenix, 2.7 miles away, straight line (CMS rating 3 of 5 stars)
032517 Central Phx Dialysis (Fmc), Phoenix, 3.0 miles away, straight line (CMS rating 2 of 5 stars)
Davita Brookwood Dialysis Center, Glendale, 3.9 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 62 Medicare hospices tell CMS they serve ZIP code 85015.
Emblem Hospice Central, office in Phoenix, 1.8 miles away, straight line
Emblem Hospice West, office in Phoenix, 1.8 miles away, straight line
Compassus - Phoenix, office in Phoenix, 2.2 miles away, straight line - Nearest geriatric medicine practice
- Epangelia Properties, LLC, Phoenix. 2.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, tornado very low, heat wave very high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is The Rehabilitation Center at the Palazzo a good nursing home?
CMS gives The Rehabilitation Center at the Palazzo an overall rating of 3 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Rehabilitation Center at the Palazzo staffed?
The Rehabilitation Center at the Palazzo reports 3.83 total nurse hours per resident per day, compared with the Arizona average of 4.12.
Has The Rehabilitation Center at the Palazzo had inspection problems?
Its most recent CMS inspection cited 8 deficiencies.
How many beds does The Rehabilitation Center at the Palazzo have?
The Rehabilitation Center at the Palazzo is certified for 60 beds.