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Nursing home · Top rated by CMS

Haven of Douglas

1400 North San Antonio Avenue, Douglas, AZ 85607 · Map
For profit - Limited Liability company · Part of Haven Health (20 facilities) · 60 certified beds

Medicare and Medicaid certified
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Haven of Douglas is a Medicare-certified nursing home in Douglas, Arizona. CMS rates it 5 out of 5 stars overall (5/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.84 hours per resident per day, below the Arizona average of 4.12. Its most recent inspection on Aug 7, 2025 cited 10 deficiencies.

5 out of 5Overall CMS rating
3 out of 5Health inspections
5 out of 5Staffing
60 bedsCertified beds

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating5/5
Health inspections3/5
Staffing5/5
Quality measures5/5
Long-stay quality5/5
Short-stay qualityNo data

How Haven of Douglas compares

This facility vs. the Arizona and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityArizona avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.844.123.89below avg
RN staffing (hrs/resident/day)0.760.720.68above avg
Aide staffing (hrs/resident/day)2.462.362.34above avg
Nursing staff turnover30.0%47.7%46.4%below avg
Deficiencies cited, last inspection10.07.69.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.84Total nurse hrs/resident/day
0.76RN hrs/resident/day
0.62LPN hrs/resident/day
2.46Aide hrs/resident/day
3.29Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff30.0%
Registered nurses14.3%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Aug 7, 2025Most recent inspection
10Deficiencies found
48Health inspection score
0Fines
  • Every deficiency from the November 20, 2025 inspection was corrected by December 20, 2025

What inspectors found at Haven of Douglas

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Nov 20, 2025 · Full report (PDF)
  • Potential for harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 28, 2025 · Full report (PDF)
  • Potential for harm

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Environmental Deficiencies · Aug 7, 2025 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Aug 7, 2025 · Full report (PDF)
  • Potential for harm

    Provide or get specialized rehabilitative services as required for a resident.

    Quality of Life and Care Deficiencies · Aug 7, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care Deficiencies · Aug 7, 2025 · Full report (PDF)
  • Potential for harm

    Provide activities to meet all resident's needs.

    Quality of Life and Care Deficiencies · Aug 7, 2025 · Full report (PDF)
  • Potential for harm

    Ensure services provided by the nursing facility meet professional standards of quality.

    Resident Assessment and Care Planning Deficiencies · Aug 7, 2025 · Full report (PDF)
  • Potential for harm

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 7, 2025 · Full report (PDF)
  • Potential for harm

    Keep residents' personal and medical records private and confidential.

    Resident Rights Deficiencies · Aug 7, 2025 · Full report (PDF)
  • Potential for harm

    Provide safe and appropriate respiratory care for a resident when needed.

    Quality of Life and Care Deficiencies · Jul 25, 2024 · Full report (PDF)
  • Potential for harm

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Resident Rights Deficiencies · Jul 25, 2024 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
1400 North San Antonio Avenue
Douglas, AZ 85607
CMS certification #
035180
Ownership
For profit - Limited Liability company
Certified beds
60
Avg residents/day
49.7
Provider type
Medicare and Medicaid
First certified
1988-11-11
Chain
Haven Health (20 facilities)
Setting
Urban

Part of Haven Health

Haven Health operates 20 nursing facilities across the United States. View all Haven Health facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Haven of Douglas using Google Maps.

Other public records

Full public records, with dates and sources

Location and nearby care

Nearest hospital with an emergency room
Copper Queen Community Hospital, Bisbee. 21.4 miles away, straight line.
Nearest Medicare nursing home
Life Care Center of Sierra Vista, Sierra Vista. 45.8 miles away, straight line.
Nearest home health agency office
Eden Home Health, Sierra Vista. 44.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 1.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 85607 as micropolitan (micropolitan core).
Dialysis within 15 miles
032614 Douglas Dialysis Center (Dci), Douglas, 1.8 miles away, straight line (CMS rating 2 of 5 stars)
Hospice
4 Medicare hospices tell CMS they serve ZIP code 85607.
Nearest geriatric medicine practice
Lcs Healthcare Group LLC, Sierra Vista. 47.2 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
Wildfire risk to homes
In Douglas, AZ, risk to homes is greater than 87% of communities in Arizona and 98% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
FEMA National Risk Index
Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively high, wildfire relatively moderate, tornado very low, heat wave very high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026See above
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record

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Frequently asked questions

Is Haven of Douglas a good nursing home?

CMS gives Haven of Douglas an overall rating of 5 out of 5 stars, including 5/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Haven of Douglas staffed?

Haven of Douglas reports 3.84 total nurse hours per resident per day, compared with the Arizona average of 4.12.

Has Haven of Douglas had inspection problems?

Its most recent CMS inspection cited 10 deficiencies.

How many beds does Haven of Douglas have?

Haven of Douglas is certified for 60 beds.