Lilisity

Nursing home

Desert Terrace Healthcare Center

2509 North 24Th Street, Phoenix, AZ 85008 · Map
For profit - Corporation · Part of The Ensign Group (329 facilities) · 108 certified beds

Medicare and Medicaid certified
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Desert Terrace Healthcare Center is a Medicare-certified nursing home in Phoenix, Arizona. CMS rates it 3 out of 5 stars overall (3/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.59 hours per resident per day, below the Arizona average of 4.12. Its most recent inspection on Oct 20, 2023 cited 5 deficiencies.

3 out of 5Overall CMS rating
3 out of 5Health inspections
3 out of 5Staffing
108 bedsCertified beds

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating3/5
Health inspections3/5
Staffing3/5
Quality measures4/5
Long-stay quality5/5
Short-stay quality3/5

How Desert Terrace Healthcare Center compares

This facility vs. the Arizona and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityArizona avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.594.123.89below avg
RN staffing (hrs/resident/day)0.620.720.68below avg
Aide staffing (hrs/resident/day)2.022.362.34below avg
Nursing staff turnover51.4%47.7%46.4%above avg
Deficiencies cited, last inspection5.07.69.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.59Total nurse hrs/resident/day
0.62RN hrs/resident/day
0.95LPN hrs/resident/day
2.02Aide hrs/resident/day
3.11Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff51.4%
Registered nurses42.9%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Oct 20, 2023Most recent inspection
5Deficiencies found
20Health inspection score
0Fines

What inspectors found at Desert Terrace Healthcare Center

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service Deficiencies · Jan 22, 2026 · Full report (PDF)
  • Potential for harm

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 22, 2026 · Full report (PDF)
  • Potential for harm

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 22, 2026 · Full report (PDF)
  • Potential for harm

    Honor the resident's right to manage his or her financial affairs.

    Resident Rights Deficiencies · Jan 22, 2026 · Full report (PDF)
  • Actual harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Dec 3, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Quality of Life and Care Deficiencies · Sep 26, 2025 · Full report (PDF)
  • Potential for harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 24, 2025 · Full report (PDF)
  • Potential for harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Oct 10, 2024 · Full report (PDF)
  • Potential for harm

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care Deficiencies · Jul 3, 2024 · Full report (PDF)
  • Potential for harm

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Pharmacy Service Deficiencies · Jan 16, 2024 · Full report (PDF)
  • Potential for harm

    Ensure the activities program is directed by a qualified professional.

    Quality of Life and Care Deficiencies · Oct 20, 2023
  • Potential for harm

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Pharmacy Service Deficiencies · Sep 9, 2022

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
2509 North 24Th Street
Phoenix, AZ 85008
CMS certification #
035014
Ownership
For profit - Corporation
Certified beds
108
Avg residents/day
87.1
Provider type
Medicare and Medicaid
First certified
1972-08-01
Chain
The Ensign Group (329 facilities)
Setting
Urban

Part of The Ensign Group

The Ensign Group operates 329 nursing facilities across the United States. View all The Ensign Group facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

Report a wrong fact

Location and nearby

Explore the area around Desert Terrace Healthcare Center using Google Maps.

Other public records

  • Website says Nurse 24 hours a day
Full public records, with dates and sources

Care and services

From the community’s website

What Desert Terrace Healthcare Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Nurse on site: 24 hours a day. We leave the critical decisions to those who know best: the Caregivers, Doctors, and Nurses who work with our patients 24-hours a day, 7-days a week. (page, checked Oct 15, 2026)

Location and nearby care

Nearest hospital with an emergency room
Honorhealth Tempe Medical Center, Phoenix. 1.8 miles away, straight line.
Nearest Medicare nursing home
Desert Haven Care Center, Phoenix. 0.7 miles away, straight line.
Nearest home health agency office
Horizon Home Health Of Phoenix, Phoenix. 0.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 0.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 85008 as metropolitan (metropolitan core).
Dialysis within 15 miles
032314 Phoenix Childrens Hospital- Dialysis Center, Phoenix, 0.7 miles away, straight line
Valleywise Comprehensive Health Center- Phoenix Outpatient Dialysis Unit., Phoenix, 1.2 miles away, straight line (CMS rating 3 of 5 stars)
032542 Arcadia Dialysis Center (Fmc), Phoenix, 1.5 miles away, straight line (CMS rating 3 of 5 stars)
Hospice
55 Medicare hospices tell CMS they serve ZIP code 85008.
Thema Health Services, office in Phoenix, 1.2 miles away, straight line (CMS family survey rating 3 of 5 stars)
Hospice Of The Valley - Central, office in Phoenix, 1.3 miles away, straight line (CMS family survey rating 4 of 5 stars)
Choice Hospice, office in Phoenix, 2.1 miles away, straight line (CMS family survey rating 2 of 5 stars)
Nearest geriatric medicine practice
Arizona Supportive Care, LLC, Phoenix. 1.3 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
FEMA National Risk Index
Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively moderate, tornado very low, heat wave very high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: no FEMA wildfire rating of moderate or higher here
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

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Frequently asked questions

Is Desert Terrace Healthcare Center a good nursing home?

CMS gives Desert Terrace Healthcare Center an overall rating of 3 out of 5 stars, including 3/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Desert Terrace Healthcare Center staffed?

Desert Terrace Healthcare Center reports 3.59 total nurse hours per resident per day, compared with the Arizona average of 4.12.

Has Desert Terrace Healthcare Center had inspection problems?

Its most recent CMS inspection cited 5 deficiencies.

How many beds does Desert Terrace Healthcare Center have?

Desert Terrace Healthcare Center is certified for 108 beds.