Willow Canyon

Last inspection

July 2, 2026

Inspections

4, 13 deficiencies cited

Complaint inspections

3, 3 with deficiencies cited

Enforcement cases

3, $3,050 in civil penalties

• License active since 2017

Enforcement cases

• August 24, 2026: Civil Penalty $2,050 (in process); Notice of Enforcement Action (complete) case finalized
• May 18, 2026: Civil Penalty $750 (complete); Notice of Enforcement Action (complete) case closed (complete)
• January 9, 2024: Civil Penalty $250 (complete) case closed (complete)

July 2, 2026: complaint inspection, 1 deficiency

• Administration R9-10-803.A.3.b.i-ii
  Based on observation, record review, and interview, the governing authority failed to designate, in writing, a manager who either had a certificate as an assisted living facility manager issued under Arizona Revised Statutes (A.R.S.) § 36-446.04(C), or a temporary certificate as an assisted living facility manager issued under A.R.S. § 36-446.06. The deficient practice posed a risk as the assisted living facility was unable to ensure compliance with applicable Rules.
  Plan of correction accepted; correction date given by the community: July 4, 2026

April 23, 2026: compliance (annual) inspection, 4 deficiencies

• Administration R9-10-803.A.9
  Based on observation, documentation review, record review, and interview, the manager failed to ensure compliance with Arizona Revised Statutes (A.R.S.) § 36-411(A) for one of four sampled employees. The deficient practice posed a risk if the employees were a danger to a vulnerable population.
  Plan of correction accepted; correction date given by the community: May 24, 2026
• Personnel R9-10-806.A.8.a-b
  Based on documentation review, record review, and interview, the manager failed to ensure a caregiver provided evidence of freedom from infectious tuberculosis (TB) on or before the date the individual began providing services at or on behalf of the assisted living facility as specified in Arizona Administrative Code (A.A.C.) R9-10-113, for one of four sampled employees. The deficient practice posed a potential TB exposure risk to residents.
  Plan of correction accepted; correction date given by the community: April 25, 2026
• Medication Services R9-10-817.F.1
  Based on observation and interview, the manager failed to ensure that medications stored by the facility were stored in a locked room, closet, cabinet, or self-contained unit used only for medication storage. The deficient practice posed a health and safety risk for medications to be stored inappropriately.
  Plan of correction accepted; correction date given by the community: April 25, 2026
• Environmental Standards R9-10-820.A.6
  Based on observation and interview, the manager failed to ensure that hot water temperatures were maintained between 95º F and 120º F in areas of an assisted living facility used by residents. The deficient practice posed a health and safety risk for residents.
  Plan of correction accepted; correction date given by the community: April 24, 2026

April 15, 2024: complaint, compliance (annual) inspection, 6 deficiencies

• Personnel R9-10-806.A.8.a-b
  Based on record review and interview, the manager failed to ensure an employee provided documentation of freedom from infectious tuberculosis (TB) as specified in R9-10-113, for five of five employees reviewed. The deficient practice posed a TB exposure risk to residents and the Department was unable to determine substantial compliance as the documentation was not provided during the inspection.
  Plan of correction accepted; correction date given by the community: April 16, 2024
• Personnel R9-10-806.C.1.c.ix
  Based on documentation review, record review, and interview, the manager failed to ensure a personnel record for each employee included documentation of compliance with the requirements in A.R.S. § 36-411(C)(1), for five of six employees sampled. The deficient practice posed a risk to the health and safety of residents as there was no evidence to show E1, E2, E3, E4, and E5 were fit to work at the assisted living facility.
  Plan of correction accepted; correction date given by the community: April 16, 2024
• Residency and Residency Agreements R9-10-807.B
  Based on record review and interview, the manager failed to ensure that before or at the time of acceptance of an individual, the individual submitted documentation that was dated within 90 days before the individual was accepted by an assisted living facility, and, if the individual was requesting or was expecting to receive supervisory care services, personal care services, or directed care services, included whether the individual required continuous medical services, continuous or intermittent nursing services, or restraints, and was dated and signed by a physician, registered nurse ...
  Plan of correction accepted; correction date given by the community: April 29, 2024
• R9-10-816.B.3.c R9-10-816.B.3.c
  Based on record review and interview, the manager failed to ensure a medication administered to a resident was documented in the resident's medical record for one of two residents sampled. The deficient practice posed a risk of a medication error if medication administered to a resident was not documented.
  Plan of correction accepted; correction date given by the community: April 19, 2024
• R9-10-816.F.1 R9-10-816.F.1
  Based on observation and interview, the manager failed to ensure medication was stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage. The deficient practice posed a risk to residents who were not prescribed the accessible medication.
  Plan of correction accepted; correction date given by the community: April 16, 2024
• R9-10-818.F.4.a.i-iv R9-10-818.F.4.a.i-iv
  Based on observation, documentation review, and interview, the manager failed to ensure a smoke detector was tested at least once a month. The deficient practice posed a health and safety risk if the smoke detectors did not work properly during an emergency.
  Plan of correction accepted; correction date given by the community: April 29, 2024

December 1, 2023: complaint inspection, 2 deficiencies

• Administration R9-10-803.A.6.a-b
  Based on documentation review and interview, the governing authority failed to designate, in writing, an acting manager, if the manager was expected not to be present or was not present on the assisted living facility's premises for more than 30 calendar days. The deficient practice posed a risk to the health and safety of the residents as no individual was designated to act on behalf of the governing authority in the onsite management of the assisted living facility.
  Plan of correction accepted; correction date given by the community: December 2, 2023
• Administration R9-10-803.A.7
  Based on observation, documentation review and interview, the governing authority failed to notify the Department according to A.R.S. § 36-425(I) when there was a change in the manager and identify the name and qualifications of the new manager. The deficient practice posed a risk as the Department was unable to ensure the facility maintained a qualified manager.
  Plan of correction accepted; correction date given by the community: April 16, 2024

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 5 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.