Assisted Living
The Citadel Assisted Living Facility
520 South Higley Road, Mesa, AZ 85206 · Map
Licensed for 150 residents
The Citadel Assisted Living Facility is a state-licensed assisted living community in Mesa, Arizona. It is licensed for 150 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What The Citadel Assisted Living Facility says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Experience The Citadel in Mesa, Arizona, a welcoming community offering Independent Living, Assisted Living, Memory Care, and Respite Care.
(page, checked Oct 12, 2026) - Provides transportation.
Local Transportation Provided
(page, checked Oct 12, 2026) - Pets allowed.
Pet-Friendly (Dogs and Cats Welcome)
(page, checked Oct 12, 2026) - Apartment types named: companion suite, private room.
The size and type of living space—whether a private suite or shared apartment—also influence the cost.
(page, checked Oct 12, 2026) - Entrance fee: none.
With no buy-in fees and flexible month-to-month leases, enjoy compassionate care and the freedom to live on your terms as your needs change.
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Sep 21, 2026. See the record
License
Active, 150 residents
Assisted Living Center-Directed AL12140C.
Nearest emergency room
1.5 miles
Banner Gateway Medical Center, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| The Citadel Assisted Living Facility this community | 150 | Not published | Active | 45 deficiencies, 6 enforcement cases | |
| Visions Senior Living at Mesa 1 | 0.1 mi | 15 | Not published | Active | No record |
| Visions Senior Living at Mesa 2 | 0.1 mi | 20 | Not published | Active | No record |
| Whitestone Senior Living | 0.3 mi | 90 | Not published | Active | 0 deficiencies, 0 enforcement cases |
| Desert Springs Escondido | 0.4 mi | 5 | Not published | Active | 10 deficiencies, 0 enforcement cases |
State inspection record45 deficiencies, 6 enforcement cases
- Last inspection
- September 21, 2026
- Inspections
- 38, 45 deficiencies cited
- Complaint inspections
- 30, 12 with deficiencies cited
- Enforcement cases
- 6, $6,750 in civil penalties
- License active since 2022
Enforcement cases
- September 24, 2025: Civil Penalty $1,250 (complete) case closed (complete)
- March 25, 2025: Civil Penalty $250 (complete) case closed (complete)
- July 8, 2024: Revocation (complete) case closed (complete)
- July 8, 2024: Revocation (complete) case closed (complete)
- July 8, 2024: Revocation (complete); Civil Penalty $5,250 (complete) case closed (complete)
August 4, 2026: complaint, compliance (annual) inspection, 1 deficiency
- Environmental Standards R9-10-820.A.1.b
Based on documentation review, observation, and interview, the manager failed to ensure the premises at the assisted living facility were free from conditions or situations that may cause a resident or other individual to suffer physical injury. The deficient practice posed potential dangers to a resident.
Approved
April 3, 2026: complaint inspection, 2 deficiencies
- Personal Care Services R9-10-814.E
Based on record review, observation, and interview, the manager failed to ensure that a bell, intercom, or other mechanical means to alert employees to a resident’s needs or emergencies was available and accessible in a bedroom or residential unit being used by a resident receiving personal care services. The deficient practice posed a risk if the facility was unable to meet a resident's needs.
Approved - Directed Care Services R9-10-815.E.1-2
Based on record review, observation, and interview, the manager failed to ensure that a bell, intercom, or other mechanical means to alert employees to a resident's needs or emergencies was available in a bedroom used by a resident receiving directed care services for two of three residents sampled. The deficient practice posed a risk to the physical health and safety of a resident.
Approved
March 19, 2026: complaint inspection, 2 deficiencies
- Medical Records R9-10-811.C.14
Based on documentation review, record review, and interview, the manager failed to ensure that a resident's medical record contained documentation of the resident's refusal of a medication.
Approved - Medication Services R9-10-817.B.3.b
Based on documentation review, record review, and interview, the manager failed to ensure that a medication administered to a resident was administered in compliance with a medication order for one of four residents sampled. The deficient practice posed a risk if the resident experienced a change in condition due to improper medication administration.
Approved
December 10, 2025: monitoring inspection, 2 deficiencies
- Residency and Residency Agreements R9-10-807.A.1-2
Based on documentation review, record review, and interview, the manager failed to ensure a resident provided evidence of freedom from infectious tuberculosis (TB) as specified in R9-10-113, for three of four residents sampled. The deficient practice posed a TB exposure risk to residents.
Plan of correction accepted; correction date given by the community: March 23, 2026 - Environmental Standards R9-10-820.A.1.a
Based on observation, interview, and record review, the manager failed to ensure the facility premises were cleaned and disinfected in one of four residents’ rooms observed. This deficient practice posed a health risk as the presence of cockroaches indicated an unsanitary condition that could increase the risk of infection by exposing residents to potential pathogens and compromising resident health and safety.
Plan of correction accepted; correction date given by the community: March 23, 2026
Other inspection reports
- September 21, 2026: monitoring inspection. On September 21, 2026, an on-site monitoring inspection was conducted. Read the Statement of Deficiencies on AZ Care Check.
- June 16, 2026: monitoring inspection. On June 16, 2026, an on-site monitoring inspection was conducted. Read the Statement of Deficiencies on AZ Care Check.
- June 16, 2026: monitoring inspection. On June 16, 2026, an on-site monitoring inspection was conducted. Read the Statement of Deficiencies on AZ Care Check.
- February 6, 2026: monitoring inspection. On February 6, 2026, an on-site review of the plan of correction was conducted. The plan of correction was accepted for all citations. Read the Statement of Deficiencies on AZ Care Check.
- February 6, 2026: monitoring inspection. On February 6, 2026, an on-site review of the plan of correction was conducted. The plan of correction was accepted for all citations. Read the Statement of Deficiencies on AZ Care Check.
- November 4, 2025: modification inspection. On November 4, 2025, an off-site desktop review to change the licensed capacity from 150 directed care beds to 36 directed care beds and 114 personal care beds was completed. Read the Statement of Deficiencies on AZ Care Check.
Inspections with no deficiencies listed
- September 10, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00183541, 00183611, and 00183629 conducted on September 10, 2026.
- July 16, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00177215 and 00177161 conducted on July 16, 2026.
- June 16, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00169710 and 00173403 conducted on June 16, 2026.
- March 3, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00121903, 00152394, 00152395, 00154206, 00154904, 00158397, 00158889, 00158926, 00159227, 00159940, 00160112, 00160221, and 00160505 conducted on March 2, 2026, and March 3, 2026.
- February 2, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00155806, 00155829, 00156816, and 00157354 conducted on February 2, 2026.
- January 9, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00155533 conducted on January 9, 2026.
Read the full record on AZ Care Check →
ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 150 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Center-Directed
- License number
- AL12140C
- License status
- Active
- Licensed capacity
- 150
- County
- Maricopa County
Source: Arizona state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in Arizona, and other programs
How Medicaid pays for care in Arizona
- Arizona Long Term Care System (ALTCS). Yes. Arizona's Medicaid long-term care program, ALTCS, is for people who need nursing facility level of care. Members do not have to live in a nursing home, and many live in an assisted living facility and get needed services there. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 1.5 mi, nursing home 0.2 mi, pharmacy 1.3 mi
- Nearest hospital with an emergency room
- Banner Gateway Medical Center, Gilbert. 1.5 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Citadel Post Acute, Mesa. 0.2 miles away, straight line.
- Nearest home health agency office
- Aegis Homecare, Inc, Mesa. 3.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 85206 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Gilbert Dialysis Center, Gilbert, 1.9 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Davita Power Road Dialysis Pd, Mesa, 2.0 miles away, straight line (CMS rating 3 of 5 stars)
032509 East Valley Dialysis (Fmc), Mesa, 2.1 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 90 Medicare hospices tell CMS they serve ZIP code 85206.
Vital Hc, Inc, office in Mesa, 1.0 mile away, straight line
Endeavor Hospice, office in Mesa, 2.0 miles away, straight line
Arizona Life Hospice, office in Mesa, 2.0 miles away, straight line - Nearest geriatric medicine practice
- Banner Urgent Care Services LLC, Mesa. 0.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively high, wildfire very low, tornado very low, heat wave very high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in August 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Arizona Department of Health Services, Licensing Services inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does The Citadel Assisted Living Facility provide?
The Citadel Assisted Living Facility is licensed by the state of Arizona for assisted living in Mesa, Arizona. Its licensed capacity is 150 residents.
Does Lilisity rate The Citadel Assisted Living Facility?
No. We publish state licensing details for The Citadel Assisted Living Facility but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does The Citadel Assisted Living Facility cost?
Assisted Living in Maricopa County typically starts at $3,400 to $4,900 a month. Based on 65 communities that publish prices. These are area figures, not this community's price. The Citadel Assisted Living Facility does not publish its prices.
How do I contact The Citadel Assisted Living Facility?
Use The Citadel Assisted Living Facility's website, citadelretirement.com, or visit at 520 South Higley Road, Mesa, AZ 85206.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid