Nursing home · Top rated by CMS
Citadel Post Acute
5121 East Broadway Road, Mesa, AZ 85206 · Map
For profit - Corporation · Part of The Ensign Group (329 facilities) · 128 certified beds
Citadel Post Acute is a Medicare-certified nursing home in Mesa, Arizona. CMS rates it 5 out of 5 stars overall (3/5 for staffing, 4/5 for health inspections). Nurse staffing is 3.75 hours per resident per day, below the Arizona average of 4.12. Its most recent inspection on Feb 21, 2025 cited 4 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Citadel Post Acute compares
This facility vs. the Arizona and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Arizona avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.75 | 4.12 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.51 | 0.72 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.94 | 2.36 | 2.34 | below avg |
| Nursing staff turnover | 42.3% | 47.7% | 46.4% | below avg |
| Deficiencies cited, last inspection | 4.0 | 7.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the July 18, 2025 inspection was corrected by August 28, 2025
What inspectors found at Citadel Post Acute
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jul 18, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Feb 21, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Feb 21, 2025 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Feb 21, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Apr 14, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 5121 East Broadway Road
Mesa, AZ 85206 - CMS certification #
- 035103
- Ownership
- For profit - Corporation
- Certified beds
- 128
- Avg residents/day
- 107.0
- Provider type
- Medicare and Medicaid
- First certified
- 1985-03-01
- Chain
- The Ensign Group (329 facilities)
- Setting
- Urban
Part of The Ensign Group
The Ensign Group operates 329 nursing facilities across the United States. View all The Ensign Group facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Citadel Post Acute using Google Maps.
Other public records
- Website says Nurse 24 hours a day
- Staff pay 1 federal wage case with violations found, since 2017
Full public records, with dates and sources
Care and services
From the community’s website
What Citadel Post Acute says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
We leave the critical decisions to those who know best: the Caregivers, Doctors, and Nurses who work with our patients 24-hours a day, 7-days a week.
(page, checked Oct 15, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Apr 17, 2017 to Apr 16, 2019. Violations found: Overtime. Back wages: $24,644 owed to 3 employees. Employer as DOL recorded it: Citadel Post Acute (Higley Healthcare Inc.). Case 1877557.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Banner Gateway Medical Center, Gilbert. 1.7 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Desert Blossom Health & Rehab Center, Mesa. 0.7 miles away, straight line.
- Nearest home health agency office
- Aegis Homecare, Inc, Mesa. 3.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 85206 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Gilbert Dialysis Center, Gilbert, 2.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Davita Power Road Dialysis Pd, Mesa, 2.1 miles away, straight line (CMS rating 3 of 5 stars)
032509 East Valley Dialysis (Fmc), Mesa, 2.1 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 90 Medicare hospices tell CMS they serve ZIP code 85206.
Vital Hc, Inc, office in Mesa, 0.9 miles away, straight line
Endeavor Hospice, office in Mesa, 2.1 miles away, straight line
Arizona Life Hospice, office in Mesa, 2.1 miles away, straight line - Nearest geriatric medicine practice
- Banner Urgent Care Services LLC, Mesa. 1.0 mile away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively high, wildfire very low, tornado very low, heat wave very high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Citadel Post Acute a good nursing home?
CMS gives Citadel Post Acute an overall rating of 5 out of 5 stars, including 3/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Citadel Post Acute staffed?
Citadel Post Acute reports 3.75 total nurse hours per resident per day, compared with the Arizona average of 4.12.
Has Citadel Post Acute had inspection problems?
Its most recent CMS inspection cited 4 deficiencies.
How many beds does Citadel Post Acute have?
Citadel Post Acute is certified for 128 beds.