Lilisity

Independent Living and Assisted Living

The Bluffs of Flagstaff

3100 East Butler Avenue, Flagstaff, AZ 86004 · Map
Licensed for 113 residents

State license active
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The Bluffs of Flagstaff is a state-licensed independent living, assisted living community in Flagstaff, Arizona. It is licensed for 113 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Independent LivingAlso assisted living
113 residentsLicensed capacity
State licensedAssisted living center-directed
From $4,465/moStarting price

Prices

Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.

CareStarting atChecked
Independent Living$4,465 /moOct 12, 2026
Assisted Living$4,815 /moOct 12, 2026

Area costs

Assisted Living in Arizona typically starts at $3,450 to $5,250 a month. Based on 88 communities that publish prices. These are area figures, not this community's price.
Independent Living in Arizona typically starts at $3,000 to $5,300 a month. Based on 23 communities that publish prices. These are area figures, not this community's price.

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

27Deficiencies cited
9Complaint inspections

Last inspection: Aug 24, 2026. See the record

License

Active, 113 residents

Assisted Living Center-Directed AL12326C.

Nearest emergency room

2.0 miles

Flagstaff Medical Center, rated 4 of 5 stars by CMS.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
The Bluffs of Flagstaff this community113$4,815/moActive27 deficiencies, 4 enforcement cases
The Olivia White Hospice Home1.4 mi10Not publishedActive3 deficiencies, 0 enforcement cases
Highgate Flagstaff1.5 mi105Not publishedActive27 deficiencies, 5 enforcement cases
The Pines2.4 mi8Not publishedActive0 deficiencies, 1 enforcement case
Brookdale Flagstaff3.0 mi74$3,025/moActive35 deficiencies, 4 enforcement cases
State inspection record27 deficiencies, 4 enforcement cases
Last inspection
August 24, 2026
Inspections
9, 27 deficiencies cited
Complaint inspections
9, 6 with deficiencies cited
Enforcement cases
4, $3,000 in civil penalties
  • No deficiencies cited at the last 2 inspections (August 2026)
  • License active since 2022

Enforcement cases

  • April 1, 2026: Civil Penalty $1,000 (complete); Notice of Enforcement Action (complete) case closed (complete)
  • June 9, 2025: Civil Penalty $250 (complete) case closed (complete)
  • April 29, 2025: Civil Penalty $250 (complete) case closed (complete)
  • December 18, 2023: Civil Penalty $1,500 (complete) case closed (complete)

January 28, 2026: complaint, compliance (annual) inspection, 2 deficiencies

  • Residency and Residency Agreements R9-10-807.A.1-2
    Based on record review and interview, the manager failed to ensure that a resident provided evidence of freedom from infectious tuberculosis before or within seven calendar days after the resident’s date of occupancy, and as specified in R9-10-113, for seven of seven residents sampled. The deficient practice posed a potential TB exposure risk to residents.
    Plan of correction accepted; correction date given by the community: April 30, 2026
  • Service Plans R9-10-808.A.1-5
    Based on record review and interview, the manager failed to ensure that a resident had a service plan, for two of seven residents sampled. The deficient practice posed a risk as the required information could not be verified.
    Plan of correction accepted; correction date given by the community: April 30, 2026

June 26, 2025: complaint inspection, 1 deficiency

  • Resident Rights R9-10-810.B.2.k
    Based on the documentation review and interview, the manager failed to ensure that a resident was not subjected to misappropriation of personal and private property by the assisted living facility's manager, caregivers, assistant caregivers, employees, or volunteers.
    Plan of correction accepted; correction date given by the community: July 18, 2025

April 24, 2025: complaint inspection, 5 deficiencies

  • Service Plans R9-10-808.A.3.b
    Based on record review and interview, the manager failed to ensure a written service plan included the level of service the resident received, for four of four residents sampled. The deficient practice posed a risk as the service plan did not reinforce and clarify services to be provided to a resident.
    Plan of correction accepted; correction date given by the community: September 30, 2025
  • Service Plans R9-10-808.A.3.c
    Based on record review and interview, the manager failed to ensure a written service plan included the level of medication assistance, for four of four residents sampled. The deficient practice posed a risk if a resident's service plan did not include the services to be provided.
    Plan of correction accepted; correction date given by the community: September 30, 2025
  • Service Plans R9-10-808.A.3.f
    Based on interview and record review, the manager failed to ensure the service plans for one of one residents sampled, who stored medication in the resident's residential unit, included how the medication was stored and controlled.
    Plan of correction accepted; correction date given by the community: September 30, 2025
  • Directed Care Services R9-10-815.C.3
    Based on record review and interview, the manager failed to ensure a service plan included cognitive stimulation and activities to maximize functioning, for one of one resident sampled receiving directed care services. The deficient practice posed a risk as the service plan did not reinforce and clarify services to be provided to a resident.
    Plan of correction accepted; correction date given by the community: September 30, 2025
  • Directed Care Services R9-10-815.C.6.a-b
    Based on record review and interview, the manager failed to ensure a service plan included documentation of the resident's weight or documentation from a medical practitioner stating weighing the resident was contraindicated, for one of one resident sampled receiving directed care services. The deficient practice posed a health and safety risk to the residents.
    Plan of correction accepted; correction date given by the community: September 30, 2025

April 1, 2025: complaint inspection, 1 deficiency

  • Personnel R9-10-806.A.4.a-b
    Based on documentation review, record review, and interview, the manager failed to ensure an assistant caregiver's skills and knowledge were verified and documented before the caregiver provided physical health services on behalf of the facility, for one of one sampled caregiver. The deficient practice posed a risk if employees did not have the skills and knowledge necessary to ensure the health and safety of residents.
    Plan of correction accepted; correction date given by the community: June 27, 2025

Inspections with no deficiencies listed

  • August 24, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00181782 and 00181783 conducted on August 24, 2026:
  • August 4, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00157655, 00178417, 00179090, and 00179351 conducted on August 4, 2026.
  • December 7, 2023: complaint inspection. No deficiencies were found during the investigation of complaint AZ00203149 conducted on December 7, 2023.

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 113 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.

License and ownershipActive license
License type
Assisted Living Center-Directed
License number
AL12326C
License status
Active
Licensed capacity
113
Executive Director
Andy Auteri

Source: Arizona state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Executive Director name from the operator's website, as of Oct 12, 2026.

Paying with Medicaid and other programsHow Medicaid pays for care in Arizona, and other programs

How Medicaid pays for care in Arizona

  • Arizona Long Term Care System (ALTCS). Yes. Arizona's Medicaid long-term care program, ALTCS, is for people who need nursing facility level of care. Members do not have to live in a nursing home, and many live in an assisted living facility and get needed services there. (state page)

Ask the community whether it accepts Medicaid.

Location and nearby careNearest hospital 2.0 mi, nursing home 1.7 mi, pharmacy 1.9 mi
Nearest hospital with an emergency room
Flagstaff Medical Center, Flagstaff. 2.0 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
Nearest Medicare nursing home
Aspire Transitional Care, Flagstaff. 1.7 miles away, straight line.
Nearest home health agency office
Angels Care Home Health Of Arizona No 5, Flagstaff. 1.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 1.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 86004 as metropolitan (metropolitan core).
Dialysis within 15 miles
032524 Flagstaff Dialysis Center (Fmc), Flagstaff, 1.2 miles away, straight line (CMS rating 3 of 5 stars)
Usrc Flagstaff, Flagstaff, 1.3 miles away, straight line (CMS rating 2 of 5 stars)
Hospice
7 Medicare hospices tell CMS they serve ZIP code 86004.
Northland Hospice And Palliative Care, Inc., office in Flagstaff, 1.1 miles away, straight line
Nearest geriatric medicine practice
Honorhealth Medical Group, LLC, Phoenix. 108.3 miles away, straight line. 2 geriatric medicine doctors listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
Wildfire risk to homes
In Flagstaff, AZ, risk to homes is greater than 93% of communities in Arizona and 99% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
FEMA National Risk Index
Overall: relatively moderate. By hazard: inland flooding relatively high, wildfire relatively high, tornado very low, heat wave very low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The state recorded a finding in January 2026. What was it, and how was it fixed?
  2. Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
  3. How much have prices gone up in each of the last three years?
  4. How many caregivers are on duty during the day and at night?
  5. What happens if care needs increase? When would someone need to move?
  6. What fees are charged at move-in?
  7. How do you tell families about falls, illness or changes?
  8. How long have the executive director and the head of care been here?
  9. Who gives medications, and what training do they have?
  10. For what reasons can a resident be asked to leave?
What we checked12 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Arizona Department of Health Services, Licensing Services inspection recordsOct 15, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026See above
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteCould not read the site
Common questionsAnswers to 4 questions families ask
What type of care does The Bluffs of Flagstaff provide?

The Bluffs of Flagstaff is licensed by the state of Arizona for independent living, assisted living in Flagstaff, Arizona. Its licensed capacity is 113 residents.

Does Lilisity rate The Bluffs of Flagstaff?

No. We publish state licensing details for The Bluffs of Flagstaff but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does The Bluffs of Flagstaff cost?

Assisted Living in Arizona typically starts at $3,450 to $5,250 a month. Based on 88 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.

How do I contact The Bluffs of Flagstaff?

Use The Bluffs of Flagstaff's website, civitasseniorliving.com/the-bluffs-of-flagstaff, or visit at 3100 East Butler Avenue, Flagstaff, AZ 86004.

Choosing assisted livingOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

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How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid