Paseo Highlands Assisted Living

Last inspection

May 11, 2026

Inspections

3, 21 deficiencies cited

Complaint inspections

0, 0 with deficiencies cited

Enforcement cases

1, $750 in civil penalties

• License active since 2019

Enforcement cases

• July 16, 2025: Civil Penalty $750 (complete) case closed (complete)

May 11, 2026: compliance (annual) inspection, 4 deficiencies

• Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.C
  Based on record review and interview, the assisted living home failed to maintain a standardized form for each resident that included the information prescribed in subsection A of this section.
  Plan of correction accepted; correction date given by the community: May 22, 2026
• Medication Services R9-10-817.B.2.a
  Based on documentation review and interview, the manager failed to ensure that the policies and procedures for medication administration were reviewed and approved by a medical practitioner, registered nurse, or pharmacist.
  Plan of correction accepted; correction date given by the community: May 24, 2026
• Medication Services R9-10-817.B.3.c
  Based on record review and interview, the manager failed to ensure medication administered to a resident was documented in the resident's medical record, for five of five residents sampled. The deficient practice posed a risk as medication could not be verified as administered against a medication order and the Department was provided false or misleading information.
  Plan of correction accepted; correction date given by the community: May 22, 2026
• Environmental Standards R9-10-820.A.11
  Based on observation and interview, the manager failed to ensure that poisonous or toxic materials stored by the assisted living facility were maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications, and were inaccessible to residents. The deficient practice posed a risk to the physical health and safety of a resident.
  Plan of correction accepted; correction date given by the community: May 12, 2026

May 1, 2025: compliance (annual) inspection, 4 deficiencies

• Directed Care Services R9-10-815.F.2.a-c
  Based on observation and interview the manager failed to ensure that there was a means of exiting the facility for a resident who did not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the following: Provides access to an outside area that controlled or alerted employees of the egress of a resident from the facility.
  Plan of correction accepted; correction date given by the community: July 30, 2025
• Environmental Standards R9-10-819.A.11
  Based on observation and interview, the manager failed to ensure that poisonous or toxic materials stored by the assisted living facility were maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications, and were inaccessible to residents.
  Plan of correction accepted; correction date given by the community: July 30, 2025
• Environmental Standards R9-10-819.A.12
  Based on observation and interview, the manager failed to ensure that combustible or flammable liquids and hazardous materials stored by the assisted living facility were stored in the original labeled containers or safety containers in a locked area inaccessible to residents.
  Plan of correction accepted; correction date given by the community: July 30, 2025
• Environmental Standards R9-10-819.A.14.a-c
  Based on observation and interview, the manager failed to ensure that pets allowed in the assisted living facility were licensed, consistent with local ordinances, and vaccinated against rabies for 1 of 2 dogs.
  Plan of correction accepted; correction date given by the community: July 30, 2025

October 23, 2023: compliance (annual) inspection, 13 deficiencies

• Administration R9-10-803.A.7
  Based on documentation review, record review, and interview, the governing authority failed to notify the Department according to A.R.S. § 36-425(I), when there is a change in the manager.
  Plan of correction accepted; correction date given by the community: November 14, 2023
• Quality Management R9-10-804.2.a-b
  Based on documentation review, record review, and interview, the manager failed to submit a documented report to the governing authority per the frequency established in the facility's quality management program, that included an identification of each concern about the delivery of services related to resident care, and any change made or action taken as a result of the identification of a concern about the delivery of services related to resident care.
  Plan of correction accepted; correction date given by the community: November 15, 2023
• Personnel R9-10-806.A.7
  Based on observation, documentation review, and interview, the manager failed to ensure documentation was maintained of the caregivers and assistant caregivers working each day, including the hours worked by each. The deficient practice posed a risk to residents if the facility did not maintain staffing schedules, with accurate documentation of facility staffing coverage for residents
  Plan of correction accepted; correction date given by the community: November 1, 2023
• Service Plans R9-10-808.A.3.b
  Based on record review and interview, for two of four residents reviewed, the manager failed to ensure a resident had a written service plan to include the level of service the resident was expected to receive. The deficient practice posed a risk as the service plan did not reinforce and clarify services to be provided to a resident.
  Plan of correction accepted; correction date given by the community: November 15, 2023
• Service Plans R9-10-808.A.4.b.ii
  Based on record review, and interview, for three of four residents reviewed, whose service plan documented personnel care services, the manager failed to ensure a written service plan was reviewed and updated at least once every six months. The deficient practice posed a health and safety risk to residents if the service plans were not updated to include services to be provided for the resident to address the resident's current condition.
  Plan of correction accepted; correction date given by the community: November 15, 2023

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 10 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.