Lilisity

Assisted Living

Deer Valley Care Home

3415 West Crest Lane, Phoenix, AZ 85027 · Map
Licensed for 10 residents

State license active
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Deer Valley Care Home is a state-licensed assisted living community in Phoenix, Arizona. It is licensed for 10 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Assisted LivingCare offered
10 residentsLicensed capacity
State licensedAssisted living home-directed
$3,400 to $4,900/moTypical assisted living start in Maricopa County, from 65 communities that publish prices

Prices

This community does not publish its prices.

Area costs

Assisted Living in Maricopa County typically starts at $3,400 to $4,900 a month. Based on 65 communities that publish prices. These are area figures, not this community's price.

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

21Deficiencies cited
3Complaint inspections

Last inspection: Apr 6, 2026. See the record

License

Active, 10 residents

Assisted Living Home-Directed AL12426H.

Nearest emergency room

1.7 miles

Honorhealth Deer Valley Medical Center, rated 3 of 5 stars by CMS.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
Deer Valley Care Home this community10Not publishedActive21 deficiencies, 3 enforcement cases
Oasis Care Homes II0.2 mi5Not publishedActive3 deficiencies, 0 enforcement cases
Happy Valley Assisted Living0.2 mi10Not publishedActive0 deficiencies, 1 enforcement case
Angel Hands Home Care0.3 mi5Not publishedActive12 deficiencies, 2 enforcement cases
Paseo Highlands Assisted Living0.4 mi10Not publishedActive21 deficiencies, 1 enforcement case
State inspection record21 deficiencies, 3 enforcement cases
Last inspection
April 6, 2026
Inspections
4, 21 deficiencies cited
Complaint inspections
3, 3 with deficiencies cited
Enforcement cases
3, $5,250 in civil penalties
  • No deficiencies cited at the last inspection (April 2026)
  • License active since 2022

Enforcement cases

  • July 30, 2024: Revocation (complete); Civil Penalty $4,250 (complete) case closed (complete)
  • July 22, 2024: Civil Penalty $500 (complete) case closed (complete)
  • April 12, 2024: Civil Penalty $500 (complete) case closed (complete)

May 7, 2024: complaint inspection, 7 deficiencies

  • Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.A.1-9
    Based on documentation review and interview, the manager of an assisted living home who contacted an emergency responder on behalf of a resident failed to provide a written document with all required information to the emergency responder. The deficient practice posed a risk if the emergency responder was not aware of critical health information for the resident.
    Plan of correction accepted; correction date given by the community: July 11, 2024
  • Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.C
    Based on documentation review and interview, the manager of an assisted living home failed to maintain a standardized form for each resident that included the information prescribed in Arizona Revised Statute (A.R.S.) § 36-420.04(A)(1) through (9).
    Plan of correction accepted; correction date given by the community: July 11, 2024
  • Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.D
    Based on documentation review and interview, the manager of an assisted living home failed to maintain a copy of the document provided to the emergency responder which included the items listed in Arizona Revised Statutes (A.R.S.) § 36-420.04(A)(1) through (9).
    Plan of correction accepted; correction date given by the community: July 11, 2024
  • Medical Records R9-10-811.A.5
    Based on documentation review, observation, and interview, the manager failed to ensure a resident's medical record was protected from loss, damage, or unauthorized use. The deficient practice posed a risk of protected and sensitive resident health information being disclosed without the resident's consent or knowledge.
    Plan of correction accepted; correction date given by the community: July 11, 2024
  • R9-10-816.B.3.c R9-10-816.B.3.c
    Based on documentation review, observation, record review, and interview, the manager failed to ensure medication administered to a resident was documented in the resident's medical record, for one of one sampled resident. The deficient practice posed a risk to the health and safety of a resident as emergency personnel would not have correct health data to make decisions regarding a resident's treatment in an emergency, and the Department was provided false or misleading information.
    Plan of correction accepted; correction date given by the community: July 11, 2024
  • R9-10-818.D.1 R9-10-818.D.1
    Based on documentation review and interview, the manager failed to ensure a caregiver or an assistant caregiver immediately notified the resident's primary care provider when a resident had an accident, emergency, or injury that resulted in the resident needing medical services. The deficient practice posed a potential risk of re-injury if a resident did not receive adequate follow-up care.
    Plan of correction accepted; correction date given by the community: July 11, 2024
  • R9-10-818.D.2.f R9-10-818.D.2.f
    Based on documentation review and interview, the manager failed to ensure when a resident had an accident, emergency, or injury that resulted in the resident needing medical services, a caregiver or an assistant caregiver documented any action taken to prevent the accident, emergency, or injury from occurring in the future. The deficient practice posed a potential risk of re-injury.
    Plan of correction accepted; correction date given by the community: July 11, 2024

February 29, 2024: complaint inspection, 2 deficiencies

  • Administration R9-10-803.J.1-6
    Based on documentation review, record review, and interview, the manager failed to ensure if a manager had a reasonable basis, according to A.R.S. § 46-454, to believe abuse or neglect had occurred on the premises, the manager complied with all the requirements in R9-10-803(J), which posed a health and safety risk.
    Plan of correction accepted; correction date given by the community: April 8, 2024
  • Medical Records R9-10-811.C.13.a-d
    Based on record review and interview, the manager failed to ensure a resident medical record contained documentation of a medication administered to a resident that included the date and time of administration; the name, strength, dosage, and route of administration; the name and signature of the individual administering the medication; and an unexpected reaction a resident had to the medication, for one of six residents reviewed. The deficient practice posed a health and safety risk.
    Plan of correction accepted; correction date given by the community: April 8, 2024

December 28, 2023: complaint, compliance (annual) inspection, 12 deficiencies

  • Administration R9-10-803.A.9
    Based on documentation review, record review, and interview, the governing authority failed to ensure compliance with Arizona Revised Statutes (A.R.S.) § 36-411(C)(1)-(2), for one of six personnel members sampled. The deficient practice posed a risk if the personnel member was unfit to work in a residential care institution.
    Plan of correction accepted; correction date given by the community: December 30, 2023
  • Administration R9-10-803.C.1.r
    Based on documentation review, interview, and record review, the manager failed to ensure policies and procedures were implemented to protect the health and safety of a resident that covered assistance in the self-administration of medication. The deficient practice posed a risk as the Department was provided false or misleading information.
    Plan of correction accepted; correction date given by the community: July 11, 2024
  • Personnel R9-10-806.A.2.b
    Based on documentation review, interview, record review, and observation, the manager failed to ensure an assistant caregiver interacted with residents under the supervision of a manager or caregiver. The deficient practice posed a risk as residents were left alone with an individual who was not a certified caregiver.
    Plan of correction accepted; correction date given by the community: December 30, 2023
  • Personnel R9-10-806.A.4.a-b
    Based on documentation review, interview, and record review, the manager failed to ensure a caregiver's or assistant caregiver's skills and knowledge were verified and documented before the caregiver or assistant caregiver provided physical health services, and according to policies and procedures, for two of six personnel members sampled. The deficient practice posed a risk if the personnel members did not have the skills and knowledge necessary to meet a resident's needs.
    Plan of correction accepted; correction date given by the community: December 30, 2023
  • Personnel R9-10-806.A.5.a-c
    Based on interview, record review, and documentation review, the manager failed to ensure an assisted living facility had caregivers with the qualifications, experience, skills, and knowledge necessary to provide the assisted living services and ancillary services in the assisted living facility's scope of services, meet the needs of a resident, and ensure the health and safety of a resident. The deficient practice posed a risk to the health and safety of a resident.
    Plan of correction accepted; correction date given by the community: December 30, 2023
Show all 9
  • Personnel R9-10-806.A.7
    Based on documentation review, interview, and record review, the manager failed to ensure documentation was maintained for at least 12 months after the last date on the documentation of the caregivers and assistant caregivers working each day, including the hours worked by each. The deficient practice posed a risk as the Department was provided false or misleading information.
    Plan of correction accepted; correction date given by the community: December 30, 2023
  • Personnel R9-10-806.A.9
    Based on documentation review, record review, and interview, the manager failed to ensure a caregiver received orientation specific to the duties to be performed by the caregiver before providing assisted living services to a resident, for one of two caregivers sampled. The deficient practice posed a risk if the caregiver was unable to meet a resident's needs.
    Plan of correction accepted; correction date given by the community: December 30, 2023
  • Personnel R9-10-806.A.10
    Based on documentation review, record review, and interview, the manager failed to ensure a caregiver provided current documentation of first aid training and cardiopulmonary resuscitation (CPR) training certification specific to adults before providing assisted living services to a resident, for one of six personnel members sampled. The deficient practice posed a risk if the caregiver was unable to meet a resident's needs during an emergency.
    Plan of correction accepted; correction date given by the community: December 30, 2023
  • and 4 more in the report

Inspections with no deficiencies listed

  • April 6, 2026: compliance (annual) inspection. No deficiencies were found during the on-site compliance inspection conducted on April 6, 2026.

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 10 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.

License and ownershipActive license
License type
Assisted Living Home-Directed
License number
AL12426H
License status
Active
Licensed capacity
10

Source: Arizona state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Paying with Medicaid and other programsHow Medicaid pays for care in Arizona, and other programs

How Medicaid pays for care in Arizona

  • Arizona Long Term Care System (ALTCS). Yes. Arizona's Medicaid long-term care program, ALTCS, is for people who need nursing facility level of care. Members do not have to live in a nursing home, and many live in an assisted living facility and get needed services there. (state page)

Ask the community whether it accepts Medicaid.

Location and nearby careNearest hospital 1.7 mi, nursing home 5.3 mi, pharmacy 0.4 mi
Nearest hospital with an emergency room
Honorhealth Deer Valley Medical Center, Phoenix. 1.7 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
Nearest Medicare nursing home
Advanced Health Care of Glendale, Glendale. 5.3 miles away, straight line.
Nearest home health agency office
Nightingale Homecare, Phoenix. 1.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 0.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 85027 as metropolitan (metropolitan core).
Dialysis within 15 miles
032587 Deer Valley Dialysis (Fmc), Phoenix, 1.5 miles away, straight line (CMS rating 3 of 5 stars)
Davita Arrowhead Lakes Dialysis Center, Glendale, 2.5 miles away, straight line (CMS rating 3 of 5 stars)
032647-Fmc North Mountain, Phoenix, 3.7 miles away, straight line (CMS rating 3 of 5 stars)
Hospice
73 Medicare hospices tell CMS they serve ZIP code 85027.
United Hospice & Palliative Care Of Arizona, office in Phoenix, 1.6 miles away, straight line (CMS family survey rating 4 of 5 stars)
Stillwater Hospice, office in Phoenix, 1.8 miles away, straight line (CMS family survey rating 2 of 5 stars)
Hospice Of The West, office in Phoenix, 1.9 miles away, straight line (CMS family survey rating 3 of 5 stars)
Nearest geriatric medicine practice
Neighborhood Outreach Access To Health, Phoenix. 1.4 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
FEMA National Risk Index
Overall: relatively high. By hazard: hurricane very low, inland flooding very high, wildfire relatively low, tornado very low, heat wave very high, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour9 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. What does the base rate include, and when did rates last go up?
  2. How many caregivers are on duty during the day and at night?
  3. What happens if care needs increase? When would someone need to move?
  4. What fees are charged at move-in?
  5. How do you tell families about falls, illness or changes?
  6. How long have the executive director and the head of care been here?
  7. Who gives medications, and what training do they have?
  8. For what reasons can a resident be asked to leave?
  9. Is the apartment held during a hospital stay, and at what cost?
What we checked11 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Arizona Department of Health Services, Licensing Services inspection recordsOct 15, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here relatively low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
Common questionsAnswers to 4 questions families ask
What type of care does Deer Valley Care Home provide?

Deer Valley Care Home is licensed by the state of Arizona for assisted living in Phoenix, Arizona. Its licensed capacity is 10 residents.

Does Lilisity rate Deer Valley Care Home?

No. We publish state licensing details for Deer Valley Care Home but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does Deer Valley Care Home cost?

Assisted Living in Maricopa County typically starts at $3,400 to $4,900 a month. Based on 65 communities that publish prices. These are area figures, not this community's price. Deer Valley Care Home does not publish its prices.

How do I contact Deer Valley Care Home?

Visit Deer Valley Care Home at 3415 West Crest Lane, Phoenix, AZ 85027.

Choosing assisted livingOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

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How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid