Mosaic Gardens Memory Care at Surprise

Last inspection

September 9, 2026

Inspections

40, 28 deficiencies cited

Complaint inspections

40, 12 with deficiencies cited

Enforcement cases

5, $2,750 in civil penalties

• No deficiencies cited at the last inspection (September 2026)
• License active since 2022

Enforcement cases

• June 8, 2026: Civil Penalty $1,000 (complete); Notice of Enforcement Action (complete) case closed (complete)
• March 9, 2026: Civil Penalty $500 (complete); Notice of Enforcement Action (complete) case closed (complete)
• May 9, 2025: Civil Penalty $500 (complete) case closed (complete)
• March 3, 2025: Civil Penalty $250 (complete) case closed (complete)
• January 13, 2025: Civil Penalty $500 (complete) case closed (complete)

August 31, 2026: complaint inspection, 1 deficiency

• Directed Care Services R9-10-815.F.2.a-c
  Based on documentation review and interview, for a facility authorized to provide directed care services, the manager failed to ensure there was a means of exiting the facility that provided access to an outdoor area and controlled or alerted employees to a resident’s egress. This deficient practice posed a risk if the facility was unaware of the general or specific whereabouts of a resident.
  Approved

March 10, 2026: complaint, compliance (annual) inspection, 4 deficiencies

• Health care institutions; fall prevention and fall recovery; training programs; definition A.R.S. § 36-420.01.A
  Based on documentation review and interview, the health care institution failed to ensure the health care institution administered a training program for all staff regarding fall prevention and fall recovery that included initial training and continued competency training for one of ten personnel sampled.
  Plan of correction accepted; correction date given by the community: June 1, 2026
• Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.A.1-9
  Based on documentation review and interview, the assisted living center failed to provide a written document that covered A.R.S § 36-420.04.A.1-9. when the assisted living center contacted an emergency responder on behalf of the resident, for one of six residents sampled.
  Plan of correction accepted; correction date given by the community: May 31, 2026
• Personnel R9-10-806.A.8.a-b
  Based on record review and interview, the manager failed to ensure that an employee provided documentation of freedom from infectious Tuberculosis (TB) as specified in R9-10-113, for three of ten sampled employees. The deficient practice posed a potential TB exposure risk to residents.
  Plan of correction accepted; correction date given by the community: May 31, 2026
• Service Plans R9-10-808.A.1-5
  Based on record review and interview, the manager failed to ensure that a resident had a current service plan for one of six residents sampled. The deficient practice posed a risk.
  Plan of correction accepted; correction date given by the community: May 31, 2026

February 25, 2026: complaint inspection, 1 deficiency

• Service Plans R9-10-808.A.4.a
  Based on record review and interview, the manager failed to ensure a written service plan was updated no later than 14 days after a significant change in a resident's physical, cognitive, or functional condition, for one of one resident sampled who had a significant change in condition. The deficient practice posed a health and safety risk to the resident if the caregivers did not know what services the resident needed.
  Plan of correction accepted; correction date given by the community: May 1, 2026

January 22, 2026: complaint inspection, 2 deficiencies

• Administration R9-10-803.A.10
  Based on record review, interview, and documentation review, the manager failed to ensure the health, safety, or welfare of a resident was not placed at risk or harm for one of six residents sampled. The deficient practice posed a risk to health and safety.
  Plan of correction accepted; correction date given by the community: March 1, 2026
• Administration R9-10-803.C.1.m
  Based on record review, interview, and documentation review, the manager failed to ensure policies and procedures were inplemented to protect the health and safety of a resident that covered methods by which the assisted living facility was aware of the general or specific whereabouts of a resident, based on the level of assisted living services provided to the resident and the assisted living services the assisted living facility was authorized to provide;. The deficient practice posed a risk to health and safety.
  Plan of correction accepted; correction date given by the community: April 1, 2026

Other inspection reports

• August 3, 2026: complaint inspection. An on-site investigation of complaints 00177902, 00177903, 00176781, 00176890, 00179015, and 0017022 was conducted on August 3, 2026, and the following deficiency was cited: Read the Statement of Deficiencies on AZ Care Check.

Inspections with no deficiencies listed

• September 9, 2026: complaint inspection. An on-site investigation of complaints 00183616 and 00183617 was conducted on September 9, 2026, and no deficiencies were found.
• August 5, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00179490 and 00179318 conducted on August 5, 2026.
• July 8, 2026: complaint inspection. An on-site investigation of complaints 00176204, 00176065, 00176059, and 00176057 was conducted on July 8, 2026, and no deficiencies were found.
• June 15, 2026: complaint inspection. An on-site investigation of complaint 00173389 was conducted on June 15, 2026, and no deficiencies were found.
• May 19, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00170474 conducted on May 19, 2026.
• April 9, 2026: complaint inspection. An on-site investigation of complaints 00164664 and 00164665 was conducted on April 9, 2026, and no deficiencies were found.

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 86 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.