Heritage at Carefree Senior Living

Last inspection

February 2, 2026

Inspections

6, 16 deficiencies cited

Complaint inspections

6, 2 with deficiencies cited

Enforcement cases

2, $1,750 in civil penalties

• No deficiencies cited at the last 2 inspections (May 2025 to February 2026)
• License active since 2014

Enforcement cases

• January 6, 2025: Civil Penalty $500 (complete) case closed (complete)
• March 7, 2024: Civil Penalty $1,250 (complete) case closed (complete)

November 5, 2024: complaint, compliance (annual) inspection, 3 deficiencies

• Service Plans R9-10-808.C.1.g
  Based on record review and interview, the manager failed to ensure the caregiver documented the services provided in the resident's medical record, for one of eight residents sampled. The deficient practice posed a risk as services could not be verified as provided against a service plan.
  Plan of correction accepted
• R9-10-819.A.6 R9-10-819.A.6
  Based on observation and interview, the manager failed to ensure hot water temperatures were maintained between 95º F and 120º F in areas of an assisted living facility used by residents.
  Plan of correction accepted
• R9-10-819.A.11 R9-10-819.A.11
  Based on record review, observation, and interview, the manager failed to ensure that poisonous or toxic materials stored by the assisted living facility were maintained in a locked area inaccessible to residents.
  Plan of correction accepted

November 16, 2023: complaint, compliance (annual) inspection, 13 deficiencies

• Administration R9-10-803.A.9
  Based on documentation review, record review, and interview, the governing authority failed to ensure compliance with Arizona Revised Statutes (A.R.S.) § 36-411, for three of six personnel members sampled. The deficient practice posed a risk if the personnel members were a danger to a vulnerable population.
  Plan of correction accepted; correction date given by the community: March 1, 2024
• Administration R9-10-803.C.1.a
  Based on documentation review, interview, and record review, the manager failed to ensure policies and procedures were implemented to protect the health and safety of a resident that covered job descriptions, duties, and qualifications, including required skills and knowledge, education, and experience for employees and volunteers. The deficient practice posed a risk as policies and procedures reinforce and clarify standards expected of employees.
  Plan of correction accepted; correction date given by the community: March 1, 2024
• Administration R9-10-803.C.1.b
  Based on documentation review, record review, and interview, the manager failed to ensure policies and procedures were implemented to protect the health and safety of a resident that covered orientation for employees and volunteers, for five of six employees sampled. The deficient practice posed a risk as policies and procedures reinforce and clarify standards expected of employees.
  Plan of correction accepted; correction date given by the community: March 1, 2024
• Administration R9-10-803.C.1.e.i-iv
  Based on documentation review, record review, and interview, the manager failed to ensure policies and procedures were implemented to protect the health and safety of a resident that covered cardiopulmonary resuscitation (CPR) training, for four of four applicable employees sampled. The deficient practice posed a risk if an employee was unable to meet a resident's needs during an emergency.
  Plan of correction accepted; correction date given by the community: March 1, 2024
• Administration R9-10-803.D.4
  Based on observation, interview, and documentation review, the manager failed to ensure the location at which a copy of the most recent Department inspection report and any plan of correction resulting from the Department inspection could have been viewed was conspicuously posted.
  Plan of correction accepted; correction date given by the community: March 1, 2024

Other inspection reports

• February 13, 2025: complaint inspection. Read the Statement of Deficiencies on AZ Care Check.

Inspections with no deficiencies listed

• February 2, 2026: complaint, compliance (annual) inspection. No deficiencies were found during the on-site compliance inspection and investigation of complaints 00147156, 00157456, 00157479, 00157480, 00157609, 00157625, and 00157630 conducted on February 2, 2026.
• May 23, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00104825, 00125211, 00120777, 00116054, 00121867, and 00105693 conducted on May 23, 2025.
• December 9, 2024: complaint inspection. An on-site investigation of complaints AZ00219270 and AZ00219274 was conducted on December 9, 2024, and no deficiencies were cited.

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 104 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.