Lone Mountain Memory Care

Last inspection

April 22, 2026

Inspections

17, 17 deficiencies cited

Complaint inspections

17, 5 with deficiencies cited

Enforcement cases

3, $5,250 in civil penalties

• License active since 2018

Enforcement cases

• September 23, 2024: Civil Penalty $4,000 (complete) case closed (complete)
• August 6, 2024: Civil Penalty $500 (complete) case closed (complete)
• February 8, 2024: Civil Penalty $750 (complete) case closed (complete)

April 22, 2026: complaint inspection, 1 deficiency

• Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.D
  Based on record review and interview, the assisted living home failed to maintain a copy of documentation provided to an emergency responder, for one of two residents sampled. The deficient practice posed a risk if the Department was unable to verify the required documentation was provided during a resident emergency.
  Plan of correction accepted; correction date given by the community: April 28, 2026

September 25, 2025: complaint inspection, 1 deficiency

• Environmental Standards R9-10-820.A.1.a
  Based on observation and interview, the manager failed to ensure that the premises and equipment used at the assisted living facility were cleaned and, if applicable, disinfected according to policies and procedures designed to prevent, minimize, and control illness or infection. The deficient practice posed a risk to the physical health and safety of a resident.
  Plan of correction accepted; correction date given by the community: October 17, 2025

August 2, 2024: complaint inspection, 7 deficiencies

• Personnel R9-10-806.A.5.a-c
  Based on record review, documentation review, and interview, the manager failed to ensure the facility had caregivers with the qualifications, experience, skills, and knowledge necessary to provide the assisted living services in the facility's scope of services, to meet the needs of a resident, and ensure the health and safety of a resident. The deficient practice posed a health and safety risk to a resident who was administered a medication after the medication was stopped by a medical practitioner.
  Plan of correction accepted; correction date given by the community: October 4, 2024
• Personnel R9-10-806.A.8.a-b
  Based on documentation review, record review, and interview, for three of four caregivers reviewed, the manager failed to ensure a caregiver provided evidence of freedom from infectious tuberculosis (TB), as required by R9-10-113. The deficient practice posed a potential health and safety risk of TB exposure to residents and staff.
  Plan of correction accepted; correction date given by the community: August 8, 2024
• Personnel R9-10-806.A.10
  Based on record review, documentation review, and interview, for one of four caregivers reviewed, the manager failed to ensure a caregiver provided documentation of first aid (FA) training. The deficient practice posed a health and safety risk to residents if caregivers did not have FA training.
  Plan of correction accepted; correction date given by the community: September 18, 2024
• Service Plans R9-10-808.A.3.a
  Based on record review, and interview, for one of two residents reviewed, the manager failed to ensure a resident had a written service plan which included a description of the resident's medical or health problems, including physical, behavioral, cognitive, or functional conditions or impairments. The deficient practice posed a risk to residents, if the service plan did not include documentation of the resident's condition, and services to be provided for the resident.
  Plan of correction accepted; correction date given by the community: October 4, 2024
• Service Plans R9-10-808.A.5.a-d
  Based on record review and interview, for two of two residents reviewed, the manager failed to ensure a resident had a written service plan which was signed and dated by the resident or resident's representative, the manager, and if a review was required, by the nurse or medical practitioner who reviewed the service plan. The deficient practice posed a health and safety risk if the resident or resident's representative, the manager, and the nurse or medical practitioner did not acknowledge the services that were to be provided.
  Plan of correction accepted; correction date given by the community: October 4, 2024
• R9-10-816.B.3.b R9-10-816.B.3.b
  Based on documentation review, record review, and interview, for one two residents reviewed, the manager failed to ensure medication was administered to a resident in compliance with a medication order. The deficient practice posed a health and safety risk to a resident who had medication administered after the medical practitioner ordered the medication be discontinued.
  Plan of correction accepted; correction date given by the community: October 4, 2024
• R9-10-818.D.2.a-f R9-10-818.D.2.a-f
  Based on record review, and interview, for one of two residents reviewed, the manager failed to ensure when a resident had an accident, emergency, or injury resulting in the resident needing medical services, a caregiver documented the date and time of the emergency, a description of the accident, emergency or injury, the names of individuals who observed the incident, the actions taken by the caregiver, the individuals notified by the caregiver, and any action taken to prevent the incident from occurring in the future.
  Plan of correction accepted; correction date given by the community: October 4, 2024

June 12, 2024: complaint inspection, 2 deficiencies

• Service Plans R9-10-808.A.5.a
  Based on documentation review, record review and interview, for one of four residents reviewed, the manager failed to ensure a written service plan, when updated, was signed and dated by the resident or resident's representative. The deficient practice posed a health and safety risk if the resident or the resident's representative did not acknowledge the services that were to be provided, and the facility provided false and misleading information to the Department.
  Plan of correction accepted; correction date given by the community: August 14, 2024
• R9-10-818.D.2.a-f R9-10-818.D.2.a-f
  Based on documentation review, record review, and interview, for one of four residents reviewed, the manager failed to ensure when a resident had an accident, emergency, or injury resulting in the resident needing medical services, a caregiver documented the date and time of the incident, a description of the accident, emergency or injury, the names of individuals who observed the incident, the actions taken by the caregiver, the individuals notified by the caregiver, and any action taken to prevent the incident from occurring in the future.
  Plan of correction accepted; correction date given by the community: August 14, 2024

Inspections with no deficiencies listed

• March 2, 2026: complaint, compliance (annual) inspection. No deficiencies were found during the on-site compliance inspection and investigation of complaints 00154113, 00155351, and 00155354 conducted on March 2, 2026.
• December 8, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00152476 and 00152475 conducted on December 8, 2025.
• July 31, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaint 000137927, 00137964, conducted on July 31, 2025
• July 10, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00135794 and 00135795 conducted on July 10, 2025.
• June 12, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00133176 conducted on June 12, 2025.
• May 29, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00131388, 00131940, and 00131967 conducted on May 29, 2025.

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 56 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.