Haven of Show Low ALF

Last inspection

August 26, 2026

Inspections

6, 19 deficiencies cited

Complaint inspections

5, 2 with deficiencies cited

Enforcement cases

2, $1,000 in civil penalties

• License active since 2018

Enforcement cases

• December 24, 2025: Civil Penalty $500 (complete); Notice of Enforcement Action (complete) case closed (complete)
• January 5, 2024: Civil Penalty $500 (complete) case closed (complete)

August 26, 2026: complaint, compliance (annual) inspection, 10 deficiencies

• Health care institutions; fall prevention and fall recovery; training programs; definition A.R.S. § 36-420.01.A
  Based on record review and interview, the healthcare institution failed to administer a training program for all staff regarding fall prevention and fall recovery that included initial training in fall prevention and fall recovery, for two of two personnel sampled. The deficient practice posed a risk to residents as required training could not be verified.
  Approved
• Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.C
  Based on documentation review, record review, and interview, the assisted living home failed to maintain a standardized form for each resident that included the information prescribed in A.R.S. 36-420.04.A.
  Dispute (idr) rejected
• Tuberculosis Screening R9-10-113.A.1-2
  Based on documentation review, record review, and interview, for one of two residents reviewed, the manager failed to ensure a resident provided documentation of freedom from infectious tuberculosis (TB) as specified in R9-10-113. The deficient practice posed a direct health and safety risk of or potential TB exposure to residents and staff.
  Approved
• Personnel R9-10-806.A.10
  Based on record review, documentation review, and interview, the manager failed to ensure a manager or caregiver provided current documentation of cardiopulmonary resuscitation (CPR) training that included a demonstration of the individual's ability to perform CPR, before providing assisted living services, for one of two personnel sampled. The deficient practice posed a risk if an employee was unable to meet a resident's needs during an emergency.
  Approved
• Residency and Residency Agreements R9-10-807.B.1.a-b
  Based on record review and interview, the manager failed to ensure that before or at the time of acceptance of an individual, the individual submitted documentation that was dated 90 calendar days before the individual was accepted by the assisted living facility and included whether the individual required continuous medical services, continuous or intermittent nursing services, or restraints and was dated and signed by a medical practitioner or registered nurse, for two of two residents sampled. The deficient practice posed a risk if the facility was unable to meet a resident's needs.
  Approved

October 20, 2025: compliance (annual) inspection, 2 deficiencies

• Residency and Residency Agreements R9-10-807.A.1-2
  Based on documentation review, record review, and interview, the manager failed to ensure a resident provided evidence of freedom from infectious tuberculosis (TB) as specified in R9-10-113, for one of three residents sampled.
  Plan of correction accepted; correction date given by the community: January 7, 2026
• Directed Care Services R9-10-815.F.2.a-c
  Based on documentation review and interview, for a facility authorized to provide directed care services, the manager failed to ensure there was a means of exiting the facility that provided access to an outdoor area and controlled or alerted employees to a resident’s egress.
  Plan of correction accepted; correction date given by the community: October 20, 2025

November 16, 2023: complaint, compliance (annual) inspection, 7 deficiencies

• Administration R9-10-803.C.3
  Based on documentation review and interview the manager failed to ensure that policies and procedures were reviewed at least once every three years.
  Plan of correction accepted; correction date given by the community: December 8, 2023
• Personnel R9-10-806.A.10
  Based on record review and interview, the manager failed to ensure for one of three sample records that before providing personal care services or directed care services to a resident, a manager or caregiver provides documentation of first aid training and cardiopulmonary resuscitation (CPR) training certification specific to adults.
  Plan of correction accepted; correction date given by the community: December 8, 2023
• Service Plans R9-10-808.A.4.b.i
  Based on record review and interview, the manager failed to ensure that one of four sample resident records had a written service plan that was reviewed and updated at least once every 12 months for a resident receiving supervisory care services.
  Plan of correction accepted; correction date given by the community: December 8, 2023
• Service Plans R9-10-808.E.1
  Based on documentation review and interview, the manager failed to ensure that daily social, recreational, or rehabilitative activities are planned.
  Plan of correction accepted; correction date given by the community: December 8, 2023
• R9-10-818.A.6.a-e R9-10-818.A.6.a-e
  Based on documentation review and interview, the manager failed to ensure that documentation of each evacuation drill was created and maintained for 12 months after the date of the evacuation drill that included an identification of residents needing assistance for evacuation.
  Plan of correction accepted; correction date given by the community: December 8, 2023
• R9-10-818.D.2.a-f R9-10-818.D.2.a-f
  Based on record review, documentation review and interview, the manager failed to ensure that when a resident has an emergency that results in the resident needing medical services, a caregiver documents the emergency as per subsections a. through f. of this rule.
  Plan of correction accepted; correction date given by the community: December 8, 2023
• R9-10-818.E.3 R9-10-818.E.3
  Based on documentation review and interview, the manager failed to ensure that a fire inspection was conducted by the local fire department or the State Fire Marshal according to the time-frame established by the local fire department or the State Fire Marshal.
  Plan of correction accepted; correction date given by the community: December 8, 2023

Inspections with no deficiencies listed

• June 8, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00171304 conducted on June 8, 2026.
• April 28, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00165811 and 00165868 conducted on April 28, 2026.
• January 5, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00154064 conducted on January 5, 2026.

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 36 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.